EtreCheck version: 3.4.6 (460)
Report generated 2017-10-22 17:02:06
Download EtreCheck from https://etrecheck.com
Runtime: 2:33
Performance: Excellent
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[Lookup] links for more information from Apple Support Communities.
Click the
[Details] links for more information about that line.
Click the
[Clean up] link to delete unused files.
Problem: Computer is restarting
Hardware Information: ⓘ
MacBook Pro (Retina, 13-inch, Mid 2014)
[Technical Specifications] -
[User Guide] -
[Warranty & Service]
MacBook Pro - model: MacBookPro11,1
1 2,6 GHz Intel Core i5 (i5-4278U) CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Handoff/Airdrop2: supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 577
iCloud Quota: 42.21 GB available
Video Information: ⓘ
Intel Iris - VRAM: 1536 MB
Color LCD 2560 x 1600
Disk Information: ⓘ
APPLE SSD SD0128F disk0: (121,33 GB) (Solid State - TRIM: Yes)
[Show SMART report]
EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB
(disk0s2) <not mounted> [APFS Container]: 121.12 GB
USB Information: ⓘ
USB30Bus
Apple Internal Memory Card Reader
SD Card Reader disk2: (64,29 GB)
JetDrive (disk2s1 - Journaled HFS+) /Volumes/JetDrive : 64.27 GB (15.93 GB free)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
Virtual disks: ⓘ
Macintosh HD (disk1s1 - APFS) / [Startup]: 121.12 GB (14.03 GB free) (Low!)
Physical disk: disk0s2 121.12 GB (14.03 GB free)
(disk1s2) <not mounted> [Preboot]: 121.12 GB
Physical disk: disk0s2 121.12 GB
(disk1s3) <not mounted> [Recovery]: 121.12 GB
Physical disk: disk0s2 121.12 GB
(disk1s4) /private/var/vm [VM]: 121.12 GB
Physical disk: disk0s2 121.12 GB
System Software: ⓘ
macOS High Sierra 10.13 (17A405) - Time since boot: less than an hour
Gatekeeper: ⓘ
Mac App Store and identified developers
Clean up: ⓘ
/Library/LaunchAgents/com.epson.ecrp.launcher.plist
/Applications/Epson Software/Epson Utilities/Epson Customer Research Participation.app/Contents/MacOS/Ecrp Ecrp
Executable not found!
com.adobe.ARM.[...].plist
/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper
Executable not found!
~/Library/LaunchAgents/com.apple.MobileMeSyncClientAgent.plist
/System/Library/PrivateFrameworks/DotMacSyncManager.framework/Resources/mobilemesyncclient --sync --periodic
Executable not found!
~/Library/LaunchAgents/com.boxcryptor.osx.RednifAgent.plist
/Applications/Boxcryptor.app/Contents/Resources/RednifAgent
Executable not found!
~/Library/LaunchAgents/com.plexapp.mediaserver.plist
~/Library/Application Support/Plex/Plex Media Server.app/Contents/MacOS/Plex Media Server
Executable not found!
~/Library/LaunchAgents/de.metaquark.appfresh.plist
/Applications/AppFresh.app/Contents/Resources/AppFreshDaemon /Applications/AppFresh.app
Executable not found!
~/Library/LaunchAgents/org.virtualbox.vboxwebsrv.plist
/Applications/VirtualBox.app/Contents/MacOS/vboxwebsrv
Executable not found!
7 orphan files found. [Clean up]
QA2G25RMZ4.com.wunderkinder.wunderlist-helper - 15 SPAM notifications [Clean up]
Kernel Extensions: ⓘ
/Applications/Boxcryptor.app
[not loaded] com.boxcryptor.BCFS.filesystems.bcfs (3.6.2 - SDK 10.5)
[Lookup]
/Applications/Rowmote Helper.app
[not loaded] com.regularrateandrhythm.driver.RowmoteIREmu (1.0 - SDK 10.6)
[Lookup]
[not loaded] com.regularrateandrhythm.driver.rowmoteIREmu (1.0 - SDK 10.5)
[Lookup]
/Library/Application Support/AVGAntivirus/components/fileshield/signed
[loaded] com.avg.FileShield (3.0.0 - SDK 10.9)
[Lookup]
/Library/Application Support/Hotspot Shield
[not loaded] com.anchorfree.tun (1.0.1)
[Lookup]
/Library/Extensions
[not loaded] org.virtualbox.kext.VBoxDrv (4.2.6)
[Lookup]
[not loaded] org.virtualbox.kext.VBoxNetAdp (4.2.6)
[Lookup]
[not loaded] org.virtualbox.kext.VBoxNetFlt (4.2.6)
[Lookup]
[not loaded] org.virtualbox.kext.VBoxUSB (4.2.6)
[Lookup]
/System/Library/Extensions
[not loaded] com.elgato.driver.DontMatchAfaTech (1.1)
[Lookup]
[not loaded] com.elgato.driver.DontMatchCinergy450 (1.1)
[Lookup]
[not loaded] com.elgato.driver.DontMatchCinergyXS (1.1)
[Lookup]
[not loaded] com.elgato.driver.DontMatchEmpia (1.1)
[Lookup]
[not loaded] com.elgato.driver.DontMatchVoyager (1.1)
[Lookup]
Startup Items: ⓘ
VirtualBox: Path: /Library/StartupItems/VirtualBox
Startup items no longer function in OS X Yosemite or later
System Launch Agents: ⓘ
[not loaded] 8 Apple tasks
[loaded] 177 Apple tasks
[running] 103 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 35 Apple tasks
[loaded] 183 Apple tasks
[running] 111 Apple tasks
Launch Agents: ⓘ
[running] com.avg.update-agent.plist (AVG Technologies CZ, s.r.o. - installed 2017-09-08)
[Lookup]
[loaded] com.avg.userinit.plist (Shell Script 59a6db8e - installed 2017-09-08)
[Lookup]
[failed] com.epson.ecrp.launcher.plist (? 9f44d54 0 - installed 2011-06-22)
[Lookup] - /Applications/Epson Software/Epson Utilities/Epson Customer Research Participation.app/Contents/MacOS/Ecrp: Executable not found!
[not loaded] com.oracle.java.Java-Updater.plist (? 0 ? - installed (null))
[Lookup]
[loaded] com.paragon.updater.plist (? af829e83 b41bc5ad - installed 2013-07-29)
[Lookup]
[not loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2017-08-14)
[Lookup]
[not loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2017-07-27)
[Lookup]
Launch Daemons: ⓘ
[loaded] com.anchorfree.ajaxserver.plist (AnchorFree Inc. - installed 2013-02-20)
[Lookup]
[not loaded] com.apple.installer.cleanupinstaller.plist (? 1963bf56 0 - installed 2017-09-30)
[loaded] com.apple.installer.osmessagetracing.plist (Apple, Inc. - installed 2017-10-03)
[loaded] com.avg.init.plist (Shell Script d34ba41 - installed 2017-09-08)
[Lookup]
[loaded] com.avg.uninstall.plist (Shell Script ced238bd - installed 2017-09-08)
[Lookup]
[loaded] com.avg.update.plist (Shell Script 7a885bf0 - installed 2017-09-08)
[Lookup]
[loaded] com.bombich.ccc.plist (? 41245744 3112ecd4 - installed 2011-03-04)
[Lookup]
[loaded] com.boxcryptor.BCFS.KextLoaderHelper.plist (Benjamin Fleischer - installed 2016-07-10)
[Lookup]
[loaded] com.boxcryptor.BCFS.Mounter.Helper.plist (Benjamin Fleischer - installed 2017-08-30)
[Lookup]
[loaded] com.boxcryptor.osx.PrivilegedHelper.plist (Secomba GmbH - installed 2016-11-01)
[Lookup]
[loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-10-13)
[Lookup]
[loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e 266b7a9a - installed 2010-10-28)
[Lookup]
[loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-04-09)
[Lookup]
[not loaded] com.oracle.java.Helper-Tool.plist (? 0 ? - installed (null))
[Lookup]
[loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2017-07-27)
[Lookup]
[not loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2017-08-14)
[Lookup]
[loaded] com.transcend.TSRecoverHandlerHelp.plist (Transcend Information, Inc. - installed 2016-06-18)
[Lookup]
[running] com.transcend.TSSleepHandlerHelp.plist (Transcend Information, Inc. - installed 2016-06-18)
[Lookup]
[loaded] com.transcend.TSTRIMHandlerHelp.plist (Transcend Information, Inc. - installed 2016-06-18)
[Lookup]
User Launch Agents: ⓘ
[failed] com.adobe.ARM.[...].plist (? c8cc50de 0 - installed 2011-07-06)
[Lookup] - /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper: Executable not found!
[loaded] com.apple.MobileMeSyncClientAgent.plist (? ? ? - installed 2011-03-21)
- /System/Library/PrivateFrameworks/DotMacSyncManager.framework/Resources/mobilemesyncclient: Executable not found!
[loaded] com.apple.SafariBookmarksSyncer.plist (? ? ? - installed 2011-03-19)
[loaded] com.avg.home.userinit.plist (Shell Script ea2b952e - installed 2017-09-08)
[Lookup]
[failed] com.boxcryptor.osx.RednifAgent.plist (? 417d805d 0 - installed 2016-11-01)
[Lookup] - /Applications/Boxcryptor.app/Contents/Resources/RednifAgent: Executable not found!
[loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-13)
[Lookup]
[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-28)
[Lookup]
[failed] com.plexapp.mediaserver.plist (? 983125ea 0 - installed 2010-11-07)
[Lookup] - ~/Library/Application Support/Plex/Plex Media Server.app/Contents/MacOS/Plex Media Server: Executable not found!
[running] com.spotify.webhelper.plist (Spotify - installed 2016-11-11)
[Lookup]
[loaded] de.metaquark.appfresh.plist (? edfe3988 0 - installed 2012-08-14)
[Lookup] - /Applications/AppFresh.app/Contents/Resources/AppFreshDaemon: Executable not found!
[not loaded] org.virtualbox.vboxwebsrv.plist (? e782d02b 0 - installed 2012-12-30)
[Lookup] - /Applications/VirtualBox.app/Contents/MacOS/vboxwebsrv: Executable not found!
User Login Items: ⓘ
Magnet Programm - Hidden
(/Applications/Magnet.app)
Dropbox Programm - Hidden
(/Applications/Dropbox.app)
DrCleaner Programm - Hidden
(/Applications/DrCleaner.app)
whatsappmacHelper SMLoginItem - Hidden (Apple, Inc. - installed 2017-03-25)
(/Applications/SopoChat for WhatsApp.app/Contents/Library/LoginItems/whatsappmacHelper.app)
WunderlistHelper SMLoginItem - Hidden (Apple, Inc. - installed 2017-06-23)
(/Applications/Wunderlist.app/Contents/Library/LoginItems/WunderlistHelper.app)
ATLoginItemHelper SMLoginItem - Hidden (Apple, Inc. - installed 2017-10-13)
(/Applications/DrCleaner.app/Contents/Library/LoginItems/ATLoginItemHelper.app)
Internet Plug-ins: ⓘ
Flip4Mac WMV Plugin: 2.3.6.5 (installed 2010-11-23)
[Lookup]
QuickTime Plugin: 7.7.3 (installed 2017-09-21)
NP_2020Player_IKEA: 5.0.7.0 (installed 2011-04-02)
[Lookup]
AdobePDFViewer: 10.1.0 (installed 2011-06-18)
[Lookup]
DivXBrowserPlugin: 2.0 (installed 2010-02-19)
[Lookup]
SharePointBrowserPlugin: 14.4.9 (installed 2015-04-18)
[Lookup]
Google Earth Web Plug-in: 5.2 (installed 2010-09-01)
[Lookup]
Silverlight: 5.1.50901.0 (installed 2017-09-16)
[Lookup]
iPhotoPhotocast: 7.0 (installed 2013-04-18)
User internet Plug-ins: ⓘ
RealPlayer Plugin: Unknown
3rd Party Preference Panes: ⓘ
None
Time Machine: ⓘ
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 121.12 GB Disk used: 107.09 GB
Destinations:
Time Machine [Local]
Total size: 499.76 GB
Total number of backups: 17
Oldest backup: 10.07.16, 06:04
Last backup: 30.09.17, 11:52
Size of backup disk: Excellent
Backup size 499.76 GB > (Disk size 121.12 GB X 3)
Top Processes by CPU: ⓘ
33% mdworker
7% kernel_task
6% WindowServer
2% Mail
1% mdworker
Top Processes by Memory: ⓘ
946 MB kernel_task
201 MB Safari
176 MB Microsoft Word
174 MB com.apple.WebKit.WebContent
161 MB Dropbox
Top Processes by Network Use: ⓘ
Input Output Process name
189 KB 45 KB Dropbox
47 KB 9 KB Mail
22 KB 7 KB cloudd
8 KB 16 KB apsd
18 KB 3 KB com.apple.geod
Top Processes by Energy Use: ⓘ
33.00 mdworker
7.88 WindowServer
1.32 mds
0.90 distnoted
Virtual Memory Information: ⓘ
2.61 GB Available RAM
206 MB Free RAM
5.39 GB Used RAM
2.41 GB Cached files
0 B Swap Used
Software installs (last 30 days): ⓘ
Systemmonitor: 2.0 (installed 2017-09-26)
Outbank: 1.11.1 (installed 2017-09-26)
Notability: 2.7 (installed 2017-09-30)
Notability: 2.7.1 (installed 2017-09-30)
Pixelmator: 3.7 (installed 2017-10-06)
Microsoft AutoUpdate: (installed 2017-10-13)
Microsoft Outlook for Mac: (installed 2017-10-13)
Microsoft PowerPoint for Mac: (installed 2017-10-13)
Microsoft Excel for Mac: (installed 2017-10-13)
Microsoft OneNote for Mac: (installed 2017-10-13)
Microsoft Word for Mac: (installed 2017-10-13)
Systemmonitor: 2.1 (installed 2017-10-13)
Notability: 2.7.2 (installed 2017-10-13)
Dr. Cleaner: 3.3.1 (installed 2017-10-13)
Outbank: 1.12.0 (installed 2017-10-21)
R 3.4.2 for Mac OS X 10.11 or higher (El Capitan build): (installed 2017-10-21)
Install information may not be complete.
Diagnostics Events (last 3 days for minor events): ⓘ
2017-10-22 16:58:07 Last shutdown cause: -62 - System unresponsive
2017-10-22 10:42:22 mediaanalysisd Crash
[Open]
2017-10-22 10:31:41 RStudio.app Crash
[Open]
Cause: *** Terminating app due to uncaught exception 'NSRangeException', reason: 'Cannot remove an observer <MainFrameController 0x600000163240> for the key path "runningApplications" from <NSWorkspace 0x6040000003c0> because it is not registered as an observer.'
terminating with uncaught exception of type NSException
abort() called
2017-10-21 14:53:07 systemsoundserverd Crash
[Open]
2017-10-16 20:12:34 Kernel Panic
[Open] [Details]
3rd Party Kernel Extensions:
com.avg.FileShield 3.0.0