- Registriert
- 15.03.10
- Beiträge
- 17
Hallo,
Ich habe seit gestern auf meinem iMac (Mac OS 10.14.6) das Problem das sich Outlook 365 nicht mehr starten lässt.
Anbei der Screenshot der Fehlermeldung, und unten habe ich die komplette Fehlermeldung gepostet.
Kann mir jemand von euch helfen wie ich das Problem lösen kann?
Soviel ich herausgefunden habe, scheint nur eine Neuinstallation das Problem eventuell zu beseitigen.
Das bringt mich zu dem Problem wie ich die lokalen Mails und Einstellungen sichere, und nach der Neuinstallation wieder einspiele ? Hat dazu jemand Erfahrungen wie das geht?
Jochen
Die komplette Fehlermeldung aus der Fenster:
Process: Microsoft Outlook [45970]
Path: /Applications/Microsoft Outlook.app/Contents/MacOS/Microsoft Outlook
Identifier: com.microsoft.Outlook
Version: 16.28 (16.28.19081202)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Microsoft Outlook [45970]
User ID: 501
Date/Time: 2019-08-22 17:46:59.338 +0200
OS Version: Mac OS X 10.14.6 (18G87)
Report Version: 12
Anonymous UUID: FFFE729D-031C-1760-1B8A-9B629F078661
Sleep/Wake UUID: D5560129-4B45-4FF5-B914-5D48A9413468
Time Awake Since Boot: 17000 seconds
Time Since Wake: 53 seconds
System Integrity Protection: enabled
Crashed Thread: 0
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Termination Reason: DYLD, [0x5] Code Signature
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: @rpath/mso30.framework/Versions/A/mso30
Referenced from: /Applications/Microsoft Outlook.app/Contents/MacOS/Microsoft Outlook
Reason: no suitable image found. Did find:
/Applications/Microsoft Outlook.app/Contents/MacOS/../Frameworks/mso30.framework/Versions/A/mso30: code signature invalid for '/Applications/Microsoft Outlook.app/Contents/MacOS/../Frameworks/mso30.framework/Versions/A/mso30'
Binary Images:
0x107c8f000 - 0x108cd8ff7 +com.microsoft.Outlook (16.28 - 16.28.19081202) <E17EF4D9-95FA-34BB-BD25-D3510CD24B2D> /Applications/Microsoft Outlook.app/Contents/MacOS/Microsoft Outlook
0x109637000 - 0x109675fff +OPF_Common.dylib (0) <2D4844CE-032C-38DC-98AE-759ED84060AE> /Applications/Microsoft Outlook.app/Contents/Frameworks/OPF.framework/Versions/A/Resources/OPF_Common.dylib
0x1096e7000 - 0x109a6fff7 +com.microsoft.mso20 (16.28 - 16.28.19081202) <B1B2E2F5-A40B-36E8-9255-1448CD97631E> /Applications/Microsoft Outlook.app/Contents/Frameworks/mso20.framework/Versions/A/mso20
0x1148c3000 - 0x11492d6ef dyld (655.1.1) <D3E77331-ACE5-349D-A7CC-433D626D4A5B> /usr/lib/dyld
0x7fff37d66000 - 0x7fff37d66fff com.apple.ApplicationServices (50.1 - 50.1) <84097DEB-E2FC-3901-8DD7-A670EA2274E0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x7fff38249000 - 0x7fff384c0ff7 com.apple.audio.toolbox.AudioToolbox (1.14 - 1.14) <04F482F1-E1C1-3955-8A6C-8AA152AA06F3> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff390d3000 - 0x7fff390d3fff com.apple.Cocoa (6.11 - 23) <A9778F0D-0DBC-3978-B92D-5E87FE1CB75D> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff39231000 - 0x7fff39319ff7 com.apple.contacts (1.0 - 2901) <A6734AF0-D8E6-32C7-B283-DF1E7627F0D3> /System/Library/Frameworks/Contacts.framework/Versions/A/Contacts
0x7fff3a740000 - 0x7fff3a7b8fff com.apple.corelocation (2245.16.14) <0F59F59B-AC14-3116-83C5-CF7BC57D9EB1> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff3ab9d000 - 0x7fff3ab9dfff com.apple.CoreServices (946 - 946) <455AB7C9-ECB1-3B5C-8D07-AC68810A90B1> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff3b26b000 - 0x7fff3b2caff3 com.apple.CoreSpotlight (1.0 - 231.48) <5EB621B3-AAF4-3110-8C34-EB4D64BE7412> /System/Library/Frameworks/CoreSpotlight.framework/Versions/A/CoreSpotlight
0x7fff3c282000 - 0x7fff3c311fff com.apple.framework.IOKit (2.0.2 - 1483.260.4) <8A90F547-86EF-3DFB-92FE-0E2C0376DD84> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff443e9000 - 0x7fff443e9fff com.apple.quartzframework (1.5 - 23) <31783652-5E36-3773-8847-9FECFE2487F0> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff44e76000 - 0x7fff45176fff com.apple.security (7.0 - 58286.270.3.0.1) <DF7677A7-9765-3B6A-9D1C-3589145E4B65> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff455d2000 - 0x7fff4563ffff com.apple.SystemConfiguration (1.17 - 1.17) <30C8327F-3EFF-3520-9C50-016F8B6B954F> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x7fff4805a000 - 0x7fff485aaff7 com.apple.WebKit (14607 - 14607.3.9) <AE6029DD-0CED-3FEF-92D5-DB8D4F9757F9> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x7fff649de000 - 0x7fff649f6ffb libresolv.9.dylib (65.200.2) <893142A5-F153-3437-A22D-407EE542B5C5> /usr/lib/libresolv.9.dylib
0x7fff64e55000 - 0x7fff64f37ff3 libxml2.2.dylib (32.10) <AA4E1B1F-0FDE-3274-9FA5-75446298D1AC> /usr/lib/libxml2.2.dylib
0x7fff64f61000 - 0x7fff64f73ff7 libz.1.dylib (70.200.4) <B048FC1F-058F-3A08-A1FE-81D5308CB3E6> /usr/lib/libz.1.dylib
Model: iMac18,2, BootROM 175.0.0.0.0, 4 processors, Intel Core i5, 3,4 GHz, 16 GB, SMC 2.40f0
Graphics: kHW_AMDRadeonPro560Item, Radeon Pro 560, spdisplays_pcie_device, 4 GB
Memory Module: BANK 0/DIMM0, 8 GB, DDR4, 2400 MHz, 0x80AD, 0x484D413831475336414652384E2D554820202020
Memory Module: BANK 1/DIMM0, 8 GB, DDR4, 2400 MHz, 0x80AD, 0x484D413831475336414652384E2D554820202020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x16E), Broadcom BCM43xx 1.0 (7.77.61.2 AirPortDriverBrcmNIC-1305.8)
Bluetooth: Version 6.0.14d3, 3 services, 27 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: APPLE HDD HTS541010A9E632, 1 TB
USB Device: USB3.0 Hub
USB Device: USB3.0 Hub
USB Device: USB 3.0 Bus
USB Device: USB2.0 Hub
USB Device: USB2.0 Hub
USB Device: Bluetooth USB Host Controller
USB Device: FaceTime HD Camera (Built-in)
Thunderbolt Bus: iMac, Apple Inc., 41.1
Ich habe seit gestern auf meinem iMac (Mac OS 10.14.6) das Problem das sich Outlook 365 nicht mehr starten lässt.
Anbei der Screenshot der Fehlermeldung, und unten habe ich die komplette Fehlermeldung gepostet.
Kann mir jemand von euch helfen wie ich das Problem lösen kann?
Soviel ich herausgefunden habe, scheint nur eine Neuinstallation das Problem eventuell zu beseitigen.
Das bringt mich zu dem Problem wie ich die lokalen Mails und Einstellungen sichere, und nach der Neuinstallation wieder einspiele ? Hat dazu jemand Erfahrungen wie das geht?
Jochen
Die komplette Fehlermeldung aus der Fenster:
Process: Microsoft Outlook [45970]
Path: /Applications/Microsoft Outlook.app/Contents/MacOS/Microsoft Outlook
Identifier: com.microsoft.Outlook
Version: 16.28 (16.28.19081202)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Microsoft Outlook [45970]
User ID: 501
Date/Time: 2019-08-22 17:46:59.338 +0200
OS Version: Mac OS X 10.14.6 (18G87)
Report Version: 12
Anonymous UUID: FFFE729D-031C-1760-1B8A-9B629F078661
Sleep/Wake UUID: D5560129-4B45-4FF5-B914-5D48A9413468
Time Awake Since Boot: 17000 seconds
Time Since Wake: 53 seconds
System Integrity Protection: enabled
Crashed Thread: 0
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Termination Reason: DYLD, [0x5] Code Signature
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: @rpath/mso30.framework/Versions/A/mso30
Referenced from: /Applications/Microsoft Outlook.app/Contents/MacOS/Microsoft Outlook
Reason: no suitable image found. Did find:
/Applications/Microsoft Outlook.app/Contents/MacOS/../Frameworks/mso30.framework/Versions/A/mso30: code signature invalid for '/Applications/Microsoft Outlook.app/Contents/MacOS/../Frameworks/mso30.framework/Versions/A/mso30'
Binary Images:
0x107c8f000 - 0x108cd8ff7 +com.microsoft.Outlook (16.28 - 16.28.19081202) <E17EF4D9-95FA-34BB-BD25-D3510CD24B2D> /Applications/Microsoft Outlook.app/Contents/MacOS/Microsoft Outlook
0x109637000 - 0x109675fff +OPF_Common.dylib (0) <2D4844CE-032C-38DC-98AE-759ED84060AE> /Applications/Microsoft Outlook.app/Contents/Frameworks/OPF.framework/Versions/A/Resources/OPF_Common.dylib
0x1096e7000 - 0x109a6fff7 +com.microsoft.mso20 (16.28 - 16.28.19081202) <B1B2E2F5-A40B-36E8-9255-1448CD97631E> /Applications/Microsoft Outlook.app/Contents/Frameworks/mso20.framework/Versions/A/mso20
0x1148c3000 - 0x11492d6ef dyld (655.1.1) <D3E77331-ACE5-349D-A7CC-433D626D4A5B> /usr/lib/dyld
0x7fff37d66000 - 0x7fff37d66fff com.apple.ApplicationServices (50.1 - 50.1) <84097DEB-E2FC-3901-8DD7-A670EA2274E0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x7fff38249000 - 0x7fff384c0ff7 com.apple.audio.toolbox.AudioToolbox (1.14 - 1.14) <04F482F1-E1C1-3955-8A6C-8AA152AA06F3> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff390d3000 - 0x7fff390d3fff com.apple.Cocoa (6.11 - 23) <A9778F0D-0DBC-3978-B92D-5E87FE1CB75D> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff39231000 - 0x7fff39319ff7 com.apple.contacts (1.0 - 2901) <A6734AF0-D8E6-32C7-B283-DF1E7627F0D3> /System/Library/Frameworks/Contacts.framework/Versions/A/Contacts
0x7fff3a740000 - 0x7fff3a7b8fff com.apple.corelocation (2245.16.14) <0F59F59B-AC14-3116-83C5-CF7BC57D9EB1> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff3ab9d000 - 0x7fff3ab9dfff com.apple.CoreServices (946 - 946) <455AB7C9-ECB1-3B5C-8D07-AC68810A90B1> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff3b26b000 - 0x7fff3b2caff3 com.apple.CoreSpotlight (1.0 - 231.48) <5EB621B3-AAF4-3110-8C34-EB4D64BE7412> /System/Library/Frameworks/CoreSpotlight.framework/Versions/A/CoreSpotlight
0x7fff3c282000 - 0x7fff3c311fff com.apple.framework.IOKit (2.0.2 - 1483.260.4) <8A90F547-86EF-3DFB-92FE-0E2C0376DD84> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff443e9000 - 0x7fff443e9fff com.apple.quartzframework (1.5 - 23) <31783652-5E36-3773-8847-9FECFE2487F0> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff44e76000 - 0x7fff45176fff com.apple.security (7.0 - 58286.270.3.0.1) <DF7677A7-9765-3B6A-9D1C-3589145E4B65> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff455d2000 - 0x7fff4563ffff com.apple.SystemConfiguration (1.17 - 1.17) <30C8327F-3EFF-3520-9C50-016F8B6B954F> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x7fff4805a000 - 0x7fff485aaff7 com.apple.WebKit (14607 - 14607.3.9) <AE6029DD-0CED-3FEF-92D5-DB8D4F9757F9> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x7fff649de000 - 0x7fff649f6ffb libresolv.9.dylib (65.200.2) <893142A5-F153-3437-A22D-407EE542B5C5> /usr/lib/libresolv.9.dylib
0x7fff64e55000 - 0x7fff64f37ff3 libxml2.2.dylib (32.10) <AA4E1B1F-0FDE-3274-9FA5-75446298D1AC> /usr/lib/libxml2.2.dylib
0x7fff64f61000 - 0x7fff64f73ff7 libz.1.dylib (70.200.4) <B048FC1F-058F-3A08-A1FE-81D5308CB3E6> /usr/lib/libz.1.dylib
Model: iMac18,2, BootROM 175.0.0.0.0, 4 processors, Intel Core i5, 3,4 GHz, 16 GB, SMC 2.40f0
Graphics: kHW_AMDRadeonPro560Item, Radeon Pro 560, spdisplays_pcie_device, 4 GB
Memory Module: BANK 0/DIMM0, 8 GB, DDR4, 2400 MHz, 0x80AD, 0x484D413831475336414652384E2D554820202020
Memory Module: BANK 1/DIMM0, 8 GB, DDR4, 2400 MHz, 0x80AD, 0x484D413831475336414652384E2D554820202020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x16E), Broadcom BCM43xx 1.0 (7.77.61.2 AirPortDriverBrcmNIC-1305.8)
Bluetooth: Version 6.0.14d3, 3 services, 27 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: APPLE HDD HTS541010A9E632, 1 TB
USB Device: USB3.0 Hub
USB Device: USB3.0 Hub
USB Device: USB 3.0 Bus
USB Device: USB2.0 Hub
USB Device: USB2.0 Hub
USB Device: Bluetooth USB Host Controller
USB Device: FaceTime HD Camera (Built-in)
Thunderbolt Bus: iMac, Apple Inc., 41.1