- Registriert
- 07.02.21
- Beiträge
- 8
Hi 
Das Macbook meines Sohnes (eines meiner alten) stürzt immer wieder ab. Wir können keinen pattern ausmachen, dass es nur bei einem bestimmten Programm passiert oder bei hoher Belastung. Manchmal passiert es tagelang nicht, dann plötzlich 3x in einer Stunde.
Der Apple Hardware Test läuft nicht, einen etrecheck habe ich eben laufen lassen. Ich kopiere ihn mal hier ein und freue mich über Lösungsansätze
Danke und Gruss, Frank
EtreCheck version: 5.7.1 (5243)
Report generated: 2021-02-07 21:50:18
Download EtreCheck from https://etrecheck.com
Runtime: 3:48
Performance: Good
Sandbox: Enabled
Full drive access: Disabled
Problem: Computer is restarting
Description:
Computer keeps crashing for no apparent reason
Major Issues:
Anything that appears on this list needs immediate attention.
Obsolete hardware - This computer may be considered obsolete.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
No Time Machine backup - Time Machine backup not found.
Upgradeable hard drive - This computer’s hard drive could be replaced with an SSD. This would dramatically improve your computer’s performance.
Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system.
Limited drive access - More information may be available with Full Drive Access.
Hardware Information:
MacBook Pro (15-inch, Mid 2010) - Obsolete!
MacBook Pro Model: MacBookPro6,2
2,53 GHz Intel Core i5 (i5) CPU: 2-core
8 RAM - At maximum
BANK 0/DIMM0 - 4 GB DDR3 1067
BANK 1/DIMM0 - 4 GB DDR3 1067
Battery: Health = Normal - Cycle count = 111
Video Information:
Intel HD Graphics - VRAM: 288 MB
Color LCD 1680 x 1050
NVIDIA GeForce GT 330M - VRAM: 256 MB
Drives:
disk0 - ST9500420AS 500.11 GB (Mechanical - 7200 RPM)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [Core Storage Container] 499.25 GB
disk1 - Macintosh HD (Journaled HFS+) 498.88 GB (36.91 GB used)
disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB
Mounted Volumes:
disk1 - Macintosh HD
498.88 GB (36.91 GB used, 463.37 GB available, 461.71 GB free)
Journaled HFS+
Mount point: /
Network:
Interface Bluetooth-Modem: Bluetooth DUN
Interface en0: Ethernet
Interface fw0: FireWire
Interface en1: Wi-Fi
802.11 a/b/g/n
Interface en2: Bluetooth PAN
System Software:
macOS High Sierra 10.13.6 (17G14042)
Time since boot: About an hour
Notifications:
Notifications not available without Full Drive Access.
Security:
Gatekeeper: Enabled
System Integrity Protection: Enabled
Antivirus software: Apple
Unsigned Files:
Apps: 1
32-bit Applications:
3 32-bit apps
System Launch Agents:
[Not Loaded] 17 Apple tasks
[Loaded] 171 Apple tasks
[Running] 106 Apple tasks
System Launch Daemons:
[Not Loaded] 38 Apple tasks
[Loaded] 189 Apple tasks
[Running] 109 Apple tasks
Launch Daemons:
[Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-10-31)
User Launch Agents:
[Loaded] com.epicgames.launcher.plist (Epic Games International, S.a.r.l. - installed 2021-01-10)
User Login Items:
[Not Loaded] TeamViewerMeetingLoginItem (TeamViewer GmbH - installed 2021-01-28)
Modern Login Item
/Applications/TeamViewerMeeting.app/Contents/Library/LoginItems/TeamViewerMeetingLoginItem.app
[Not Loaded] WhatsApp Login Helper (App Store - installed 2021-02-04)
Modern Login Item
/Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app
User Internet Plug-ins:
User Internet Plug-ins need Full Drive Access
Audio Plug-ins:
BluetoothAudioPlugIn: 6.0.7 (Apple - installed 2021-01-10)
iSightAudio: 7.7.3 (Apple - installed 2021-01-10)
AirPlay: 2.0 (Apple - installed 2021-01-10)
AppleAVBAudio: 683.1 (Apple - installed 2021-01-10)
BridgeAudioSP: 4.69.2 (Apple - installed 2021-01-28)
AppleTimeSyncAudioClock: 1.0 (Apple - installed 2021-01-10)
User Audio Plug-ins:
User Audio Plug-ins need Full Drive Access
User iTunes Plug-ins:
User iTunes Plug-ins need Full Drive Access
Backup:
Time Machine Not Configured!
Performance:
System Load: 4.31 (1 min ago) 4.05 (5 min ago) 3.80 (15 min ago)
Nominal I/O speed: 0.87 MB/s
File system: 50.00 seconds
Write speed: 88 MB/s
Read speed: 94 MB/s
CPU Usage Snapshot:
Type Overall
System: 7 %
User: 19 %
Idle: 74 %
Top Processes Snapshot by CPU:
Process (count) CPU (Source - Location)
Other processes 67.59 % (?)
trustd 23.68 % (Apple)
EtreCheck 10.50 % (App Store)
CoreServicesUIAgent 0.90 % (Apple)
Dock 0.03 % (Apple)
Top Processes Snapshot by Memory:
Process (count) RAM usage (Source - Location)
EtreCheck 486 MB (App Store)
iTunes 129 MB (Apple)
Mail 119 MB (Apple)
Safari 110 MB (Apple)
loginwindow 69 MB (Apple)
Top Processes Snapshot by Network Use:
Process (count) Input / Output (Source - Location)
Other processes 882 KB / 64 KB (?)
Safari 129 KB / 2 KB (Apple)
SystemUIServer 0 B / 64 B (Apple)
spindump_agent 0 B / 0 B (Apple)
backgroundtaskmanagementagent 0 B / 0 B (Apple)
Virtual Memory Information:
Physical RAM: 8 GB
Free RAM: 1.26 GB
Used RAM: 3.42 GB
Cached files: 3.32 GB
Available RAM: 4.58 GB
Swap Used: 0 B
Software Installs (past 30 days):
Install Date Name (Version)
2021-01-10 MRTConfigData (1.72)
2021-01-10 Gatekeeper Configuration Data (181)
2021-01-10 XProtectPlistConfigData (2137)
2021-01-10 CompatibilityNotificationData (1.0.5)
2021-01-10 iTunes Device Support Update ( )
2021-01-10 Safari (13.1.2)
2021-01-10 iTunes (12.8.2)
2021-01-10 Sicherheitsupdate 2020-005 (10.13.6)
2021-01-11 Update für Canon Inkjet-Druckersoftware (3.4)
2021-01-28 Sicherheitsupdate 2020-006 (10.13.6)
2021-02-04 WhatsApp (2.2100.11)
2021-02-04 Gardenscapes (5.0.2)
2021-02-04 Asphalt 8 (5.6.0)
2021-02-07 EtreCheck (5.7.1)
Diagnostics Information (past 7-30 days):
Directory /Library/Logs/DiagnosticReports is not accessible.
Enable Full Drive Access to see more information.
End of report

Das Macbook meines Sohnes (eines meiner alten) stürzt immer wieder ab. Wir können keinen pattern ausmachen, dass es nur bei einem bestimmten Programm passiert oder bei hoher Belastung. Manchmal passiert es tagelang nicht, dann plötzlich 3x in einer Stunde.
Der Apple Hardware Test läuft nicht, einen etrecheck habe ich eben laufen lassen. Ich kopiere ihn mal hier ein und freue mich über Lösungsansätze

Danke und Gruss, Frank
EtreCheck version: 5.7.1 (5243)
Report generated: 2021-02-07 21:50:18
Download EtreCheck from https://etrecheck.com
Runtime: 3:48
Performance: Good
Sandbox: Enabled
Full drive access: Disabled
Problem: Computer is restarting
Description:
Computer keeps crashing for no apparent reason
Major Issues:
Anything that appears on this list needs immediate attention.
Obsolete hardware - This computer may be considered obsolete.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
No Time Machine backup - Time Machine backup not found.
Upgradeable hard drive - This computer’s hard drive could be replaced with an SSD. This would dramatically improve your computer’s performance.
Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system.
Limited drive access - More information may be available with Full Drive Access.
Hardware Information:
MacBook Pro (15-inch, Mid 2010) - Obsolete!
MacBook Pro Model: MacBookPro6,2
2,53 GHz Intel Core i5 (i5) CPU: 2-core
8 RAM - At maximum
BANK 0/DIMM0 - 4 GB DDR3 1067
BANK 1/DIMM0 - 4 GB DDR3 1067
Battery: Health = Normal - Cycle count = 111
Video Information:
Intel HD Graphics - VRAM: 288 MB
Color LCD 1680 x 1050
NVIDIA GeForce GT 330M - VRAM: 256 MB
Drives:
disk0 - ST9500420AS 500.11 GB (Mechanical - 7200 RPM)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [Core Storage Container] 499.25 GB
disk1 - Macintosh HD (Journaled HFS+) 498.88 GB (36.91 GB used)
disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB
Mounted Volumes:
disk1 - Macintosh HD
498.88 GB (36.91 GB used, 463.37 GB available, 461.71 GB free)
Journaled HFS+
Mount point: /
Network:
Interface Bluetooth-Modem: Bluetooth DUN
Interface en0: Ethernet
Interface fw0: FireWire
Interface en1: Wi-Fi
802.11 a/b/g/n
Interface en2: Bluetooth PAN
System Software:
macOS High Sierra 10.13.6 (17G14042)
Time since boot: About an hour
Notifications:
Notifications not available without Full Drive Access.
Security:
Gatekeeper: Enabled
System Integrity Protection: Enabled
Antivirus software: Apple
Unsigned Files:
Apps: 1
32-bit Applications:
3 32-bit apps
System Launch Agents:
[Not Loaded] 17 Apple tasks
[Loaded] 171 Apple tasks
[Running] 106 Apple tasks
System Launch Daemons:
[Not Loaded] 38 Apple tasks
[Loaded] 189 Apple tasks
[Running] 109 Apple tasks
Launch Daemons:
[Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-10-31)
User Launch Agents:
[Loaded] com.epicgames.launcher.plist (Epic Games International, S.a.r.l. - installed 2021-01-10)
User Login Items:
[Not Loaded] TeamViewerMeetingLoginItem (TeamViewer GmbH - installed 2021-01-28)
Modern Login Item
/Applications/TeamViewerMeeting.app/Contents/Library/LoginItems/TeamViewerMeetingLoginItem.app
[Not Loaded] WhatsApp Login Helper (App Store - installed 2021-02-04)
Modern Login Item
/Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app
User Internet Plug-ins:
User Internet Plug-ins need Full Drive Access
Audio Plug-ins:
BluetoothAudioPlugIn: 6.0.7 (Apple - installed 2021-01-10)
iSightAudio: 7.7.3 (Apple - installed 2021-01-10)
AirPlay: 2.0 (Apple - installed 2021-01-10)
AppleAVBAudio: 683.1 (Apple - installed 2021-01-10)
BridgeAudioSP: 4.69.2 (Apple - installed 2021-01-28)
AppleTimeSyncAudioClock: 1.0 (Apple - installed 2021-01-10)
User Audio Plug-ins:
User Audio Plug-ins need Full Drive Access
User iTunes Plug-ins:
User iTunes Plug-ins need Full Drive Access
Backup:
Time Machine Not Configured!
Performance:
System Load: 4.31 (1 min ago) 4.05 (5 min ago) 3.80 (15 min ago)
Nominal I/O speed: 0.87 MB/s
File system: 50.00 seconds
Write speed: 88 MB/s
Read speed: 94 MB/s
CPU Usage Snapshot:
Type Overall
System: 7 %
User: 19 %
Idle: 74 %
Top Processes Snapshot by CPU:
Process (count) CPU (Source - Location)
Other processes 67.59 % (?)
trustd 23.68 % (Apple)
EtreCheck 10.50 % (App Store)
CoreServicesUIAgent 0.90 % (Apple)
Dock 0.03 % (Apple)
Top Processes Snapshot by Memory:
Process (count) RAM usage (Source - Location)
EtreCheck 486 MB (App Store)
iTunes 129 MB (Apple)
Mail 119 MB (Apple)
Safari 110 MB (Apple)
loginwindow 69 MB (Apple)
Top Processes Snapshot by Network Use:
Process (count) Input / Output (Source - Location)
Other processes 882 KB / 64 KB (?)
Safari 129 KB / 2 KB (Apple)
SystemUIServer 0 B / 64 B (Apple)
spindump_agent 0 B / 0 B (Apple)
backgroundtaskmanagementagent 0 B / 0 B (Apple)
Virtual Memory Information:
Physical RAM: 8 GB
Free RAM: 1.26 GB
Used RAM: 3.42 GB
Cached files: 3.32 GB
Available RAM: 4.58 GB
Swap Used: 0 B
Software Installs (past 30 days):
Install Date Name (Version)
2021-01-10 MRTConfigData (1.72)
2021-01-10 Gatekeeper Configuration Data (181)
2021-01-10 XProtectPlistConfigData (2137)
2021-01-10 CompatibilityNotificationData (1.0.5)
2021-01-10 iTunes Device Support Update ( )
2021-01-10 Safari (13.1.2)
2021-01-10 iTunes (12.8.2)
2021-01-10 Sicherheitsupdate 2020-005 (10.13.6)
2021-01-11 Update für Canon Inkjet-Druckersoftware (3.4)
2021-01-28 Sicherheitsupdate 2020-006 (10.13.6)
2021-02-04 WhatsApp (2.2100.11)
2021-02-04 Gardenscapes (5.0.2)
2021-02-04 Asphalt 8 (5.6.0)
2021-02-07 EtreCheck (5.7.1)
Diagnostics Information (past 7-30 days):
Directory /Library/Logs/DiagnosticReports is not accessible.
Enable Full Drive Access to see more information.
End of report