• Apfeltalk ändert einen Teil seiner Allgemeinen Geschäftsbedingungen (AGB), das Löschen von Useraccounts betreffend.
    Näheres könnt Ihr hier nachlesen: AGB-Änderung
  • Eine überwältigende Zahl von Einsendungen wartet nun auf Euch, um begutachtet zu werden! Schaut selbst, welche Blüten das Thema hervorgebracht hat und stimmt dann ab, was davon Euch am besten gefällt. Hier geht es lang zur Abstimmung --> Klick

[Safari] Safari stürtz sofort nach Öffnen ab - immer

Sequoia

Swiss flyer
Registriert
03.12.08
Beiträge
17.094
Hallo Zusammen,

meine Frau hat seit vorhin ein seltsames Problem.

Sie war normal am Surfen, hat ein Bild angeschaut, dann wurde Safari unerwartet beendet.

Nun, wenn sie Safari öffnet, stürtz es sofort ab. Also es ist keine Verwendung mehr möglich!

Rechte wurden repariert, keine Besserung, Neustart auch schon versucht.

Was kann das sein?

OS ist: 10.10.1

Hier der Safari Fehlerbericht:

Link zur PDF: https://www.dropbox.com/s/uz3alf7qj1lgthv/Safari Fehlerbericht.pdf?dl=0
 

iFönler

Ingol
Registriert
30.10.11
Beiträge
2.062
Lade mal EtreCheck und lasse das Tool über den Mac laufen. Das Protokoll füge dann hier bitte mittels Code ein.
 

Sequoia

Swiss flyer
Registriert
03.12.08
Beiträge
17.094
So, hier der Report:

Code:
EtreCheck version: 2.1.5 (108)
Report generated 23. Dezember 2014 12:30:56 MEZ

Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.

Hardware Information: ??
    Mac mini (Mid 2011) (Verified)
    Mac mini - model: Macmini5,1
    1 2.3 GHz Intel Core i5 CPU: 2-core
    8 GB RAM Upgradeable
        BANK 0/DIMM0
            4 GB DDR3 1333 MHz ok
        BANK 1/DIMM0
            4 GB DDR3 1333 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless:  en1: 802.11 a/b/g/n

Video Information: ??
    Intel HD Graphics 3000 - VRAM: 512 MB
        W2242 1680 x 1050 @ 60 Hz

System Software: ??
    OS X 10.10.1 (14B25) - Uptime: 0:50:51

Disk Information: ??
    Hitachi HTS545050B9A302 disk0 : (500,11 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Macintosh HD (disk0s2) / : 499.25 GB (334.19 GB free)
        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

USB Information: ??
    Hewlett-Packard HP LaserJet P2055d
    Apple Inc. BRCM20702 Hub
        Apple Inc. Bluetooth USB Host Controller
    Logitech USB-PS/2 Optical Mouse
    Apple Computer, Inc. IR Receiver

Firewire Information: ??
    JMicron SAMSUNG HM400LI 400mbit - 400mbit max
        EFI (disk1s1) <not mounted> : 210 MB
        Boot OS X (disk1s3) <not mounted> : 134 MB
        TM Backup (disk2) /Volumes/TM Backup : 399.38 GB (161.23 GB free)
            Encrypted AES-XTS Unlocked
            Core Storage: disk1s2 399.74 GB Online

Thunderbolt Information: ??
    Apple Inc. thunderbolt_bus

Gatekeeper: ??
    Mac App Store and identified developers

Adware: ??
    Geneio [Remove]

Kernel Extensions: ??
        /Applications/Parallels Desktop.app
    [not loaded]    com.parallels.kext.hidhook (9.0 24229.991745) [Support]
    [not loaded]    com.parallels.kext.hypervisor (9.0 24229.991745) [Support]
    [not loaded]    com.parallels.kext.netbridge (9.0 24229.991745) [Support]
    [not loaded]    com.parallels.kext.usbconnect (9.0 24229.991745) [Support]
    [not loaded]    com.parallels.kext.vnic (9.0 24229.991745) [Support]

Launch Agents: ??
    [running]    com.genieoinnovation.macextension.plist Adware! [Remove]
    [loaded]    com.oracle.java.Java-Updater.plist [Support]

Launch Daemons: ??
    [loaded]    com.adobe.fpsaud.plist [Support]
    [loaded]    com.genieoinnovation.macextension.client.plist Adware! [Remove]
    [loaded]    com.microsoft.office.licensing.helper.plist [Support]
    [loaded]    com.oracle.java.Helper-Tool.plist [Support]
    [loaded]    com.oracle.java.JavaUpdateHelper.plist [Support]

User Launch Agents: ??
    [loaded]    com.adobe.ARM.[...].plist [Support]
    [loaded]    com.genieo.completer.download.plist Adware! [Remove]
    [loaded]    com.genieo.completer.ltvbit.plist [Support]
    [loaded]    com.genieo.completer.update.plist Adware! [Remove]
    [loaded]    com.google.keystone.agent.plist [Support]

User Login Items: ??
    iTunesHelper    ProgrammHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    Dropbox    Programm (/Applications/Dropbox.app)
    handyPrintDaemon    Programm (/Users/[redacted]/Library/PreferencePanes/handyPrint.prefPane/Contents/Library/LoginItems/handyPrintDaemon.app)
    Cinch    Programm (/Applications/Cinch.app)
    Xmarks for Safari    Programm (/Applications/Xmarks for Safari.app)

Internet Plug-ins: ??
    FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
    QuickTime Plugin: Version: 7.7.3
    AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]
    AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]
    Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
    Default Browser: Version: 600 - SDK 10.10
    SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 [Support]
    Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
    JavaAppletPlugin: Version: Java 7 Update 71 Check version

Safari Extensions: ??
    AdBlock [Installed]
    Ghostery [Installed]
    OpenIE [Installed]

3rd Party Preference Panes: ??
    Flash Player  [Support]
    handyPrint  [Support]
    Java  [Support]
    Xmarks for Safari  [Support]

Time Machine: ??
    Auto backup: YES
    Volumes being backed up:
        Macintosh HD: Disk size: 499.25 GB Disk used: 165.05 GB
    Destinations:
        TM Backup [Local]
        Total size: 399.38 GB
        Total number of backups: 29
        Oldest backup: 2014-12-04 20:45:11 +0000
        Last backup: 2014-12-23 11:14:24 +0000
        Size of backup disk: Too small
            Backup size 399.38 GB < (Disk used 165.05 GB X 3)

Top Processes by CPU: ??
        14%    WindowServer
        13%    repair_packages
         7%    firefox
         3%    System Preferences
         2%    plugin-container

Top Processes by Memory: ??
    442 MB    repair_packages
    361 MB    firefox
    137 MB    mds_stores
    112 MB    Mail
    86 MB    WindowServer

Virtual Memory Information: ??
    4.08 GB    Free RAM
    2.50 GB    Active RAM
    550 MB    Inactive RAM
    1.46 GB    Wired RAM
    5.74 GB    Page-ins
    238 KB    Page-outs

Diagnostics Information: ??
    Dec 23, 2014, 12:15:08 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2014-12-23-121508_[redacted].crash
    Dec 23, 2014, 12:02:40 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2014-12-23-120240_[redacted].crash
    Dec 23, 2014, 12:02:32 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2014-12-23-120232_[redacted].crash
    Dec 23, 2014, 11:40:48 AM    Self test - passed
    Dec 23, 2014, 11:40:16 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2014-12-23-114016_[redacted].crash
    Dec 23, 2014, 11:40:14 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2014-12-23-114014_[redacted].crash
    Dec 23, 2014, 11:40:09 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2014-12-23-114009_[redacted].crash
    Dec 23, 2014, 11:39:54 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2014-12-23-113954_[redacted].crash
    Dec 23, 2014, 11:39:50 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2014-12-23-113950_[redacted].crash
    Dec 23, 2014, 11:39:40 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2014-12-23-113940_[redacted].crash
    Dec 23, 2014, 11:39:27 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2014-12-23-113927_[redacted].crash
    Dec 23, 2014, 11:39:24 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2014-12-23-113924_[redacted].crash
    Dec 23, 2014, 11:39:19 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2014-12-23-113919_[redacted].crash
    Dec 23, 2014, 11:39:15 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2014-12-23-113915_[redacted].crash
    Dec 23, 2014, 11:39:01 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2014-12-23-113901_[redacted].crash
    Dec 21, 2014, 06:13:27 PM    /Library/Logs/DiagnosticReports/iTunes_2014-12-21-181327_[redacted].cpu_resource.diag [Details]
 

Sequoia

Swiss flyer
Registriert
03.12.08
Beiträge
17.094
Ich danke Euch.
Bin gerade dabei, alles zu entfernen.
 

Sequoia

Swiss flyer
Registriert
03.12.08
Beiträge
17.094
Vielen Dank.
Es hat funktioniert! Es läuft wieder.

Sie wollte nur eine Stickdatei laden. Die hat ihr den Mist wohl eingebrockt!
 

iFönler

Ingol
Registriert
30.10.11
Beiträge
2.062
Mach dir den Spass und jag nochmals EtreCheck über den Mac.
 

Sequoia

Swiss flyer
Registriert
03.12.08
Beiträge
17.094
Mache ich gleich. Bin nun schon wieder unterwegs
 

Sequoia

Swiss flyer
Registriert
03.12.08
Beiträge
17.094
So, hier der neue Report:
Code:
EtreCheck version: 2.1.5 (108)
Report generated 23. Dezember 2014 17:10:44 MEZ

Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.

Hardware Information: ??
    Mac mini (Mid 2011) (Verified)
    Mac mini - model: Macmini5,1
    1 2.3 GHz Intel Core i5 CPU: 2-core
    8 GB RAM Upgradeable
        BANK 0/DIMM0
            4 GB DDR3 1333 MHz ok
        BANK 1/DIMM0
            4 GB DDR3 1333 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless:  en1: 802.11 a/b/g/n

Video Information: ??
    Intel HD Graphics 3000 - VRAM: 512 MB
        W2242 1680 x 1050 @ 60 Hz

System Software: ??
    OS X 10.10.1 (14B25) - Uptime: 4:20:15

Disk Information: ??
    Hitachi HTS545050B9A302 disk0 : (500,11 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Macintosh HD (disk0s2) / : 499.25 GB (334.17 GB free)
        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

USB Information: ??
    Hewlett-Packard HP LaserJet P2055d
    Apple Inc. BRCM20702 Hub
        Apple Inc. Bluetooth USB Host Controller
    Logitech USB-PS/2 Optical Mouse
    Apple Computer, Inc. IR Receiver

Firewire Information: ??
    JMicron SAMSUNG HM400LI 400mbit - 400mbit max
        EFI (disk1s1) <not mounted> : 210 MB
        Boot OS X (disk1s3) <not mounted> : 134 MB
        TM Backup (disk2) /Volumes/TM Backup : 399.38 GB (157.05 GB free)
            Encrypted AES-XTS Unlocked
            Core Storage: disk1s2 399.74 GB Online

Thunderbolt Information: ??
    Apple Inc. thunderbolt_bus

Gatekeeper: ??
    Mac App Store and identified developers

Kernel Extensions: ??
        /Applications/Parallels Desktop.app
    [not loaded]    com.parallels.kext.hidhook (9.0 24229.991745) [Support]
    [not loaded]    com.parallels.kext.hypervisor (9.0 24229.991745) [Support]
    [not loaded]    com.parallels.kext.netbridge (9.0 24229.991745) [Support]
    [not loaded]    com.parallels.kext.usbconnect (9.0 24229.991745) [Support]
    [not loaded]    com.parallels.kext.vnic (9.0 24229.991745) [Support]

Launch Agents: ??
    [loaded]    com.oracle.java.Java-Updater.plist [Support]

Launch Daemons: ??
    [loaded]    com.adobe.fpsaud.plist [Support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Support]
    [loaded]    com.oracle.java.Helper-Tool.plist [Support]
    [loaded]    com.oracle.java.JavaUpdateHelper.plist [Support]

User Launch Agents: ??
    [loaded]    com.adobe.ARM.[...].plist [Support]
    [loaded]    com.google.keystone.agent.plist [Support]

User Login Items: ??
    iTunesHelper    ProgrammHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    Dropbox    Programm (/Applications/Dropbox.app)
    handyPrintDaemon    Programm (/Users/[redacted]/Library/PreferencePanes/handyPrint.prefPane/Contents/Library/LoginItems/handyPrintDaemon.app)
    Cinch    Programm (/Applications/Cinch.app)
    Xmarks for Safari    Programm (/Applications/Xmarks for Safari.app)

Internet Plug-ins: ??
    FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
    QuickTime Plugin: Version: 7.7.3
    AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]
    AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]
    Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
    Default Browser: Version: 600 - SDK 10.10
    SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 [Support]
    Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
    JavaAppletPlugin: Version: Java 7 Update 71 Check version

Safari Extensions: ??
    AdBlock [Installed]
    Ghostery [Installed]
    OpenIE [Installed]

3rd Party Preference Panes: ??
    Flash Player  [Support]
    handyPrint  [Support]
    Java  [Support]
    Xmarks for Safari  [Support]

Time Machine: ??
    Auto backup: YES
    Volumes being backed up:
        Macintosh HD: Disk size: 499.25 GB Disk used: 165.08 GB
    Destinations:
        TM Backup [Local]
        Total size: 399.38 GB
        Total number of backups: 31
        Oldest backup: 2014-12-04 20:45:11 +0000
        Last backup: 2014-12-23 15:28:09 +0000
        Size of backup disk: Too small
            Backup size 399.38 GB < (Disk used 165.08 GB X 3)

Top Processes by CPU: ??
         5%    WindowServer
         0%    AppleSpell
         0%    fontd
         0%    fseventsd
         0%    cloudpaird

Top Processes by Memory: ??
    189 MB    Safari
    155 MB    mds_stores
    120 MB    Finder
    112 MB    mds
    112 MB    spindump

Virtual Memory Information: ??
    3.54 GB    Free RAM
    2.84 GB    Active RAM
    724 MB    Inactive RAM
    1.48 GB    Wired RAM
    6.24 GB    Page-ins
    49 KB    Page-outs

Diagnostics Information: ??
    Dec 23, 2014, 12:51:08 PM    Self test - passed
    Dec 23, 2014, 12:15:08 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2014-12-23-121508_[redacted].crash
    Dec 23, 2014, 12:02:40 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2014-12-23-120240_[redacted].crash
    Dec 23, 2014, 12:02:32 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2014-12-23-120232_[redacted].crash
    Dec 23, 2014, 11:40:16 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2014-12-23-114016_[redacted].crash
    Dec 23, 2014, 11:40:14 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2014-12-23-114014_[redacted].crash
    Dec 23, 2014, 11:40:09 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2014-12-23-114009_[redacted].crash
    Dec 23, 2014, 11:39:54 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2014-12-23-113954_[redacted].crash
    Dec 23, 2014, 11:39:50 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2014-12-23-113950_[redacted].crash
    Dec 23, 2014, 11:39:40 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2014-12-23-113940_[redacted].crash
    Dec 23, 2014, 11:39:27 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2014-12-23-113927_[redacted].crash
    Dec 23, 2014, 11:39:24 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2014-12-23-113924_[redacted].crash
    Dec 23, 2014, 11:39:19 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2014-12-23-113919_[redacted].crash
    Dec 23, 2014, 11:39:15 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2014-12-23-113915_[redacted].crash
    Dec 23, 2014, 11:39:01 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2014-12-23-113901_[redacted].crash
    Dec 21, 2014, 06:13:27 PM    /Library/Logs/DiagnosticReports/iTunes_2014-12-21-181327_[redacted].cpu_resource.diag [Details]
 

iFönler

Ingol
Registriert
30.10.11
Beiträge
2.062
Jop, sieht sauber aus, zumindest findet sich kein Eintrag zu Genieo mehr.
 

Sequoia

Swiss flyer
Registriert
03.12.08
Beiträge
17.094
Kannte ich nicht, habe es aber gerade mal laufen lassen.
Konnte Nichts finden!

Aber es klappt ja nun Alles!