EtreCheck version: 5.1 (5020)
Report generated: 2019-01-14 17:37:44
Download EtreCheck from https://etrecheck.com
Runtime: 2:47
Performance: Excellent
Sandbox: Enabled
Full drive access: Disabled
Problem: Computer is too slow
Description:
mds.stores uses around 100% CPU.
I have shut Spotlight,
I have reinstalled High Sierra,
the problem still remains.
When I click on marked mails in the Mail-App it takes about a minute for a result.
Major Issues:
Anything that appears on this list needs immediate attention.
Adware - Adware detected.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Clean up - There are orphan files that could be removed.
Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed.
System modifications - There are a large number of system modifications running in the background.
Limited drive access - More information may be available with Full Drive Access.
Hardware Information:
MacBook Pro (Retina, 13-inch, Late 2013)
MacBook Pro Model: MacBookPro11,1
1 2.8 GHz Intel Core i7 (i7-4558U) CPU: 2-core
16 GB RAM - Not upgradeable
BANK 0/DIMM0 - 8 GB DDR3 1600 ok
BANK 1/DIMM0 - 8 GB DDR3 1600 ok
Battery: Health = Normal - Cycle count = 510
Video Information:
Intel Iris - VRAM: 1536 MB
Color LCD 2560 x 1600
Drives:
disk0 - APPLE SSD SM0512F 500.28 GB (Solid State - TRIM: Yes)
Internal PCI 5.0 GT/s x2 Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [APFS Container] 500.07 GB
disk1 [APFS Virtual drive] 500.07 GB (Shared by 4 volumes)
disk1s1 - Macintosh HD (APFS) (Shared - 401.19 GB used)
disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)
disk1s3 - Recovery (APFS) [Recovery] (Shared)
disk1s4 - VM (APFS) [APFS VM] (Shared - 3.22 GB used)
Mounted Volumes:
disk1s1 - Macintosh HD 500.07 GB (94.95 GB free)
APFS
Mount point: /
disk1s4 - VM [APFS VM] (Shared - 3.22 GB used)
APFS
Mount point: /private/var/vm
Network:
Interface en0: Wi-Fi
802.11 a/b/g/n/ac
Interface bridge0: Thunderbolt Bridge
Interface en4: USB Ethernet
Interface en3: Bluetooth PAN
System Software:
macOS High Sierra 10.13.6 (17G65)
Time since boot: About 14 hours
Security:
GatekeeperEnabled
System Integrity ProtectionEnabled
Adware:
Launchd: ~/Library/LaunchAgents/com.pcv.hlpramcn.plist
Reason: Adware name match
Executable: /Users/itz/Library/Application Support/amc/helperamc.app/Contents/MacOS/helperamc
Launchd: /Library/LaunchAgents/com.SoftwareUpdater.agent.plist
Reason: Adware name match
Executable: /Applications/SoftwareUpdater/SoftwareUpdater -guid 47767983316584938 -source amz-1603
Launchd: /Library/LaunchAgents/com.ShopTool.agent.plist
Reason: Adware name match
Executable: /Applications/ShopTool/ShopTool -guid 47767983316584938 -source amz-1603 -brand ShopTool -dt 1453502549
Unsigned Files:
Launchd: ~/Library/LaunchAgents/com.tunnelbear.mac.tbeara.plist
Executable: ~/Library/Application Support/TunnelBear/com.tunnelbear.mac.tbeara
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/org.gpgtools.macgpg2.updater.plist
Executable: /usr/local/MacGPG2/libexec/MacGPG2_Updater/Contents/MacOS/MacGPG2_Updater
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist
Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/org.gpgtools.Libmacgpg.xpc.plist
Executable: /Library/Application Support/GPGTools/org.gpgtools.Libmacgpg.xpc
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.anchorfree.ajaxserver.plist
Executable: /Library/Application Support/Hotspot Shield/ajaxserver
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/PACESupport.plist
Executable: /System/Library/Extensions/PACESupportFamily.kext/Contents/Resources/paceload
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.wacom.wacomtablet.plist
Executable: /Library/Application Support/Tablet/WacomTabletSpringboard
Details: Exact match found in the whitelist - probably OK
Kernel Extensions:
/Library/Application Support/Roxio
TDIXController.kext (1.6)
/Library/Extensions
SophosFileProtection.kext (Sophos, 9.7.4 - SDK 10.12)
SophosWebProtection.kext (Sophos, 9.7.4 - SDK 10.12)
/System/Library/Extensions
MovaviSoundGrabber.kext (1.6.5 - SDK 10.6)
PACESupportFamily.kext (5.7)
Wacom Tablet.kext (Wacom Tablet 6.1.5-2)
WD1394HPDriver.kext (1.0.5)
WDUSBHPDriver.kext (1.0.1)
/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
PACESupportLeopard.kext (5.7)
PACESupportPanther.kext (5.7)
PACESupportSnowLeopard.kext (5.7)
PACESupportTiger.kext (5.7)
Startup Items:
PACESupport Path: /Library/StartupItems/PACESupport
System Launch Agents:
[Not Loaded] 15 Apple tasks
[Loaded] 161 Apple tasks
[Running] 116 Apple tasks
[Other] One Apple task
System Launch Daemons:
[Not Loaded] 37 Apple tasks
[Loaded] 179 Apple tasks
[Running] 120 Apple tasks
Launch Agents:
[Not Loaded] com.oracle.java.Java-Updater.plist (? b4fde939 - installed 2018-07-07)
[Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2019-01-10)
[Not Loaded] com.ShopTool.agent.plist (Adware - installed 2016-01-22)
[Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-12-12)
[Running] com.sophos.uiserver.plist (Sophos - installed 2018-11-26)
[Loaded] org.gpgtools.macgpg2.updater.plist (? 2c0a6d06 - installed 2013-03-30)
[Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2019-01-03)
[Loaded] org.gpgtools.Libmacgpg.xpc.plist (? b4cb7cf0 - installed 2013-04-11)
[Other] com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-30)
[Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2019-01-10)
[Other] jp.co.canon.SELPHYCP.BG.plist (? 6c0813be - installed 2013-07-22)
[Running] com.sophos.agent.plist (Sophos - installed 2018-11-26)
[Not Loaded] com.wacom.wacomtablet.plist (? 9e9edb5e - installed 2010-02-26)
[Not Loaded] com.SoftwareUpdater.agent.plist (Adware - installed 2016-01-22)
[Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-01-03)
Launch Daemons:
[Loaded] com.anchorfree.ajaxserver.plist (? b7821fb8 - installed 2016-02-19)
[Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-12-17)
[Loaded] com.cyberghostsrl.CyberghostPrivilegedHelper.plist (Cyberghost SRL - installed 2017-04-22)
[Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25)
[Running] com.sophos.common.servicemanager.plist (Sophos - installed 2018-11-26)
[Running] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2019-01-10)
[Loaded] com.bombich.ccc.plist (? 41245744 - installed 2015-09-11)
[Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2018-07-30)
[Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2019-01-02)
[Loaded] com.adobe.SwitchBoard.plist (? 856489a3 - installed 2016-06-02)
[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-12-12)
[Loaded] com.tunnelbear.mac.tbeard.plist (TunnelBear, Inc. - installed 2018-10-25)
[Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2018-07-07)
[Other] PACESupport.plist (? ab6b5614 - installed 2009-03-05)
[Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2018-07-04)
[Other] com.spotflux.Spotflux.tun.plist (Apple - installed 2018-07-04)
User Launch Agents:
[Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2013-12-18)
[Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-01-10)
[Other] com.pcv.hlpramcn.plist (Adware - installed 2016-01-22)
[Running] com.tunnelbear.mac.tbeara.plist (? 0 - installed 2018-10-25)
User Login Items:
Dropbox.app (Dropbox, Inc. - installed 2019-01-10)
(/Applications/Dropbox.app)
Firefox.app (Mozilla Corporation - installed 2019-01-10)
(/Applications/Firefox.app)
Flux.app (? - installed 2018-05-10)
(~/Applications/Flux.app)
Internet Plug-ins:
JavaAppletPlugin: Java 8 Update 181 build 13 (installed 2018-10-05)
WacomNetscape: 1.1.0-5 (installed 2011-07-15)
Easy-WebPrint EX: 1.1.0 (installed 2017-03-15)
Unity Web Player: UnityPlayer version 4.5.1f3 (installed 2014-07-02)
WacomSafari: 1.1.0-5 (installed 2011-07-15)
AdobeExManDetect: AdobeExManDetect 1.1.0.0 (installed 2015-01-12)
AdobeAAMDetect: 3.0.0.0 (installed 2019-01-10)
Silverlight: 5.1.41212.0 (installed 2017-03-15)
FlashPlayer-10.6: 32.0.0.114 (installed 2019-01-08)
QuickTime Plugin: 7.7.3 (installed 2018-07-04)
Flash Player: 32.0.0.114 (installed 2019-01-08)
iPhotoPhotocast: 7.0 (installed 2011-05-05)
SharePointBrowserPlugin: 14.7.7 (installed 2017-09-15)
AdobePDFViewer: 9.5.5 (installed 2017-03-15)
CANONiMAGEGATEWAYDL: 2.0.1.10 (installed 2017-03-15)
EPPEX Plugin: 3.0.5.0 (installed 2010-11-17)
CANONiMAGEGATEWAYLI: 2.0.1.6 (installed 2017-03-15)
Scorch: 6.2.0 (installed 2011-07-15)
3rd Party Preference Panes:
Déjà Vu (installed 2017-03-15)
Flash Player (installed 2018-12-17)
FUSE for OS X (OSXFUSE) (installed 2011-09-07)
GPGPreferences (installed 2017-03-15)
Java (installed 2018-07-07)
StuffIt AVR (installed 2011-07-15)
Time Machine:
Time Machine information not available without Full Drive Access.
Performance:
System Load: 1.73 (1 min ago) 2.19 (5 min ago) 2.28 (15 min ago)
Nominal I/O speed: 0.60 MB/s
File system: 32.78 seconds
Write speed: 713 MB/s
Read speed: 784 MB/s
CPU Usage:
Type Overall
System 2 %
User 27 %
Idle 71 %
Top Processes by CPU:
Process (count) CPU (
Source -
Location)
Other processes 106.38 % (?)
Mail 4.51 % (Apple)
EtreCheck 2.83 % (App Store)
Creative Cloud 0.34 % (Adobe Systems, Inc.)
Adobe Desktop Service 0.31 % (Adobe Systems, Inc.)
Top Processes by Memory:
Process (count) RAM usage (
Source -
Location)
firefox 590 MB (Mozilla Corporation)
EtreCheck 518 MB (App Store)
plugin-container 242 MB (Mozilla Corporation)
Mail 182 MB (Apple)
App Store 72 MB (Apple)
Top Processes by Network Use:
Process Input /
Output (
Source -
Location)
Mail 5 MB / 72 KB (Apple)
mDNSResponder 604 KB / 360 KB (Apple)
Dropbox 194 KB / 132 KB (Dropbox, Inc.)
SophosSXLD 35 KB / 29 KB (Sophos)
netbiosd 8 KB / 3 KB (Apple)
Virtual Memory Information:
Available RAM 2.76 GB
Free RAM 18 MB
Used RAM 13.24 GB
Cached files 2.74 GB
Swap Used 1.08 GB
Software Installs (past 30 days):
Install Date Name (
Version)
2019-01-08 Adobe Flash Player (10.2.152.33)
2019-01-14 EtreCheck (5.1)
Clean up:
/Library/LaunchAgents/jp.co.canon.SELPHYCP.BG.plist
/Library/Printers/Canon/SELPHYCP/Utilities/SELPHY CP Notificator.app/Contents/MacOS/SELPHY CP Notificator
Executable not found
Diagnostics Information (past 7 days):
Directory /Library/Logs/DiagnosticReports is not accessible without Full Drive Access.
End of report