Pay Monthly. It costs £8.99 to unlock an iPhone if you’re a Pay Monthly customer on EE, Orange or T-Mobile. To qualify for unlocking, your iPhone must have originally been provided by EE, Orange or T-Mobile. You must have also been a Pay Monthly customer for at least six months and you’ll need to be up-to-date with payments on your account.
On Pay Monthly, EE is fairly strict in that they’ll only unlock the iPhone if they have a record of having provided the handset to you. To qualify for unlocking as a Pay Monthly customer, the iPhone must have been provided with your current contract (either from when you started your contract or from when you upgraded your plan). Replacement devices can also be unlocked but you’ll need to provide proof of exchange.
If you don’t qualify for unlocking under these conditions (e.g. if you’re not the original owner or if your iPhone is second-hand), you can still unlock it as a Pay As You Go customer. Simply
order a free EE Pay As You Go SIM card and follow the instructions below for a Pay As You Go customer.
On Pay Monthly, the £8.99 fee for unlocking your iPhone is charged to your next monthly bill. You can submit the unlocking request through
a form on EE’s website. It can take up to 7 days for your iPhone to be unlocked.
Pay As You Go. Customers on
EE Pay As You Go can unlock their iPhone for £8.99. The £8.99 fee is taken from your Pay As You Go airtime balance so make sure you have enough credit
before requesting the unlock. It can take up to 7 days for your iPhone to be unlocked.
If you don’t currently have an EE Pay As You Go SIM card, you can
order a free one for the purposes of unlocking. There’s a minimum top-up of £10 on your new SIM card (£8.99 will go towards the cost of unlocking your iPhone). When filling out
the form on EE’s website, you should use the phone number on your new Pay As You Go SIM card.
As of December 2014, EE has removed the requirement to have used your handset on Pay As You Go for more than 6 months (the six month requirement now only applies to Pay Monthly customers). They have also removed the original owner requirement for customers unlocking their phone on Pay As You Go. Prior to March 2015, EE also charged customers £20.42 to unlock their iPhone.
