Programm wurde unerwartet beendet

[andiw24]

Hallo

bis vor kurzem war ich zufriedener Mac-User!

Doch seit heute kann ich Word, Excel (2011), Pages, Numbers, iPhoto, iTunes, GarageBand NICHT mehr öffnen. Bei den Windows-Produkten bekomme ich eine Fehlermeldung - ohne "aktiven Punkt", bei der Apple-Software zwar der weiße Punkt unter dem Icon, aber mehr auch nicht (erst wenn ich ein neues Dokument erstellen will kommt die Fehlermeldung).

Kann das etwas mit dem Software-Update zu tun haben, welches ich gestern Abend installiert habe?
Hat sonst noch einer dasselbe Problem?
Welche Ursache könnte dieses Fehlverhalten haben?
Soll ich den Fehlerbericht posten?

Wäre froh wenn dies wieder funktionieren würde! Sonst wärs ja doch das gleiche wie Windows.....

MfG

andiw24

 

[salome]

Ja poste den Fehlerbericht.
Was meinst du mit Windows-Produkten? Oder sprichst du von Microsoft-Programmen?
Mit dem Software Update hat der Fehler vermutlich nichts zu tun, sonst wäre hier schon ein Aufstand.
Funktionieren überhaupt irgendwelche Programme?
Erste Hilfe könnte es bringen (falls doch beim update etwas schief gegangen ist), das Comboupdate drüber zu spielen.
Salome

 

[andiw24]

Danke salmone für deine schnelle Antwort!

Ja ich meine Microsoft Produkte!

Lass gerade das Diagnosetool drüber laufen! Poste den Fehlerbericht nachdems fertig ist.

Programme die sich nicht aufhängen: iChat, Mail, Dreamweaver, Finder, Safari (dafür hängt Flash)
Andere hab ich noch nicht probiert! Also gehe ich mal davon aus, dass alle Programme hängen die n bisschen mehr Speicher brauchen!?

"schneller Test" war ohne Fehler!

Was ist das Comboupdate? Und wo finde ich das??

MfG

andiw24

 

[Macbeatnik]

Das Comboupdate gibt es hier:
http://support.apple.com/kb/DL1324

 

[andiw24]

Kann mit dem Basisupdate was passieren?
Oder liegt ein komplett anderer Fehler vor (siehe Fehlerbericht)?

Bin immer wieder erstaunt, wie schnell einem hier geholfen wird! - Danke

MfG

andiw24

Fehlerbericht Microsoft Word 2011:

Process: Microsoft Word [240]
Path: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
Identifier: com.microsoft.Word
Version: 14.0.0 (14.0.0)
Build Info: Unknown-100825~0
Code Type: X86 (Native)
Parent Process: launchd [182]

Date/Time: 2010-11-13 01:07:50.344 +0100
OS Version: Mac OS X 10.6.5 (10H574)
Report Version: 6

Interval Since Last Report: 45931 sec
Crashes Since Last Report: 4753
Per-App Interval Since Last Report: 60 sec
Per-App Crashes Since Last Report: 6
Anonymous UUID: C2ADD665-F2C5-4B40-8EF4-3D45859153CC

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[NSThread initWithTarget:selectorbject:]: unrecognized selector sent to instance 0x485300'
*** Call stack at first throw:
(
0 CoreFoundation 0x9321a6ba __raiseError + 410
1 libobjc.A.dylib 0x91a94509 objc_exception_throw + 56
2 CoreFoundation 0x9326790b -[NSObject(NSObject) doesNotRecognizeSelector:] + 187
3 CoreFoundation 0x931c0c36 ___forwarding___ + 950
4 CoreFoundation 0x931c0802 _CF_forwarding_prep_0 + 50
5 MicrosoftComponentPlugin 0x0a0f8feb RegisterWindowForMouseMoveEvents + 850
6 MicrosoftComponentPlugin 0x0a0f8f40 RegisterWindowForMouseMoveEvents + 679
7 MicrosoftComponentPlugin 0x0a0eef72 McpInitializeAllFrameworks + 11
8 Microsoft Word 0x07f4ec60 0x0 + 133491808
9 Microsoft Word 0x07f4ebc7 0x0 + 133491655
10 Microsoft Word 0x07f4eba6 0x0 + 133491622
11 ??? 0x00000002 0x0 + 2
)


Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x93265a37 ___TERMINATING_DUE_TO_UNCAUGHT_EXCEPTION___ + 7
1 libobjc.A.dylib 0x91a94509 objc_exception_throw + 56
2 com.apple.CoreFoundation 0x9326790b -[NSObject(NSObject) doesNotRecognizeSelector:] + 187
3 com.apple.CoreFoundation 0x931c0c36 ___forwarding___ + 950
4 com.apple.CoreFoundation 0x931c0802 _CF_forwarding_prep_0 + 50
5 com.microsoft.mcp 0x0a0f8feb RegisterWindowForMouseMoveEvents + 850
6 com.microsoft.mcp 0x0a0f8f40 RegisterWindowForMouseMoveEvents + 679
7 com.microsoft.mcp 0x0a0eef72 McpInitializeAllFrameworks + 11
8 com.microsoft.Word 0x07f4ec60 0x7f4c000 + 11360
9 com.microsoft.Word 0x07f4ebc7 0x7f4c000 + 11207
10 com.microsoft.Word 0x07f4eba6 0x7f4c000 + 11174

Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x91b5f982 kevent + 10
1 libSystem.B.dylib 0x91b6009c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x91b5f559 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x91b5f2fe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x91b5ed81 _pthread_wqthread + 390
5 libSystem.B.dylib 0x91b5ebc6 start_wqthread + 30

Thread 2:
0 libSystem.B.dylib 0x91b5ea12 __workq_kernreturn + 10
1 libSystem.B.dylib 0x91b5efa8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x91b5ebc6 start_wqthread + 30

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x91a944e5 ecx: 0xa0232540 edx: 0x0000003b
edi: 0xa021daf0 esi: 0x00117690 ebp: 0xbffff838 esp: 0xbffff820
ss: 0x0000001f efl: 0x00000282 eip: 0x93265a37 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x000fe000

Binary Images:
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0x98be4000 - 0x98c7fff7 com.apple.ApplicationServices.ATS 4.4 (???) <ECB16606-4DF8-4AFB-C91D-F7947C26040F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
0x98c8b000 - 0x98c96ff7 libCSync.A.dylib 545.0.0 (compatibility 64.0.0) <CB2510BD-A5B3-9D90-5917-C73F6ECAC913> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x98c97000 - 0x98ca8ff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <97511CC7-FE23-5AC3-2EE2-B5479FAEB316> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
0x98ca9000 - 0x98cd9ff7 com.apple.MeshKit 1.1 (49.2) <0828CB45-3CC6-9A9E-070A-141A30F534E3> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/MeshKit
0x98cda000 - 0x98d72fe7 edu.mit.Kerberos 6.5.10 (6.5.10) <8B83AFF3-C074-E47C-4BD0-4546EED0D1BC> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x98d73000 - 0x98e1dfe7 com.apple.CFNetwork 454.11.5 (454.11.5) <D8963574-285A-3BD6-6B25-07D39C6F67A4> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x98e1e000 - 0x98ebbfe3 com.apple.LaunchServices 362.1 (362.1) <ED243C3B-9A16-A6CB-CA51-5924F48569DE> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
0x98ee6000 - 0x98ee9ffb com.apple.help 1.3.1 (41) <EF92C648-2085-C085-8EA7-A1AF37AE94F4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
0x98fdf000 - 0x991e6feb com.apple.AddressBook.framework 5.0.3 (875) <759B660B-00F6-F08C-37CD-69468C774B5E> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x991e7000 - 0x9961cff7 libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <5E2D2283-57DE-9A49-1DB0-CD027FEFA6C2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
0x9961d000 - 0x9961fff7 libRadiance.dylib ??? (???) <10048B4A-2AE8-A4E2-21B8-C6E7A8C5B76F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x99620000 - 0x9967afe7 com.apple.CorePDF 1.3 (1.3) <696ADD5F-C038-A63B-4732-82E4109379D7> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x99735000 - 0x99749fe7 libbsm.0.dylib ??? (???) <821E415B-6C42-D359-78FF-E892792F8C52> /usr/lib/libbsm.0.dylib
0x9974a000 - 0x9984cfef com.apple.MeshKitIO 1.1 (49.2) <D0CBE997-5BDC-C0ED-B821-ACA6E6EE8B59> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshKitIO.framework/Versions/A/MeshKitIO
0x99858000 - 0x998c7ff7 libvMisc.dylib 268.0.1 (compatibility 1.0.0) <5C3D7DA5-29EB-A745-E32B-26DBF547D532> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
0x998c8000 - 0x9993fff3 com.apple.backup.framework 1.2.2 (1.2.2) <7F360AB7-6F4C-167B-4C28-A69A55ECE433> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <62291026-D016-705D-DC1E-FC2B09D47DE5> /usr/lib/libSystem.B.dylib

Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f15
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.36.1)
Bluetooth: Version 2.3.8f7, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST95005620AS, 465,76 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0237, 0xfa120000
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000

 

[emre101]

Hallo

Ohne jetzt schlechte laune verbreiten zu wollen bei meinem iMac war es genauso.
Nach der Abgabe beim service ponit wurde hauptplatinen defekt festgestellt und auf Garantie getauscht

 

[andiw24]

Uups....

hast du es gleich eingeschickt oder ist ein Fehler beim Diagnosetool angezeigt worden?

MfG

andiw24

 

[salome]

Du kannst ja die Install. DVD einlegen und vorsorglich die Festplatte reparieren.
Macbeatnik hat dir freundlicherweise die ComboUpdate-Adresse gegeben, aber du hättest sie locker auch selbst finden können. Mit jedem Suchprogramm, muss ja nicht immer google sein.
Das ComboUpdate drüber zu spielen kann keinesfalls mehr Probleme machen (aber auch nicht immer weniger - die Programme werden ja nicht angerührt, ebensowenig wie deine Daten).
Salome

 

[andiw24]

Ok dann hab ich heut noch was zu tun!

Wer kann jetzt was mit dem Fehlerbericht anfangen?? Auf was lässt sich von ihm schließen?

MfG

Andiw24

 

[black-mac]

hi andiw24

falls du ein time machine-backup hast, würde ich mal auf 10.6.4 zurückgehen und schauen, ob deine probleme weiterhin vorhanden sind.
combo-update ist natürlich auch immer eine sehr gute idee.

viel erfolg.

 

[MacAlzenau]

Wenn so ein Fehler bei zig Programmen direkt nach einer Programm-Installation (wie etwa einem Update) eintritt, kann man ja mit hoher Wahrscheinlichkeit einen Zusammenhang vermuten.
Möglicherweise hast du irgendeine Zusatzsoftware installiert, die mit 10.6.4 zusammenarbeitete, bei der aktuellesten Version aber ein Update braucht? In Frage kommt alles, was irgendwie ins System eingreift.
Daß die betroffenen Programme selbst Updates brauchen, kann man ja ausschließen, da apple-eigene dabei sind.
Wenn das Combo-Update und die Reparatur der Rechte und des Volumes nicht helfen, starte den Rechner mal im Safe mode (mit gedrückter Shifttaste), da werden zumindest mal alle Nicht-apple-Extensions ausgeschaltet.
Eine weitere Diagnosemöglichkeit: Programmstart unter einem neu angelegten Benutzer versuchen - da kann man weiter eingrenzen, wo eine inkompatible Installation liegt (falls das das Problem verursacht hat).