Hallo,
mein MacBook Pro stürzt seit einigen Tagen regelmäßig ab. Erst kommt der Beachball und dann startet das System nach einem schwarzen Bildschirm neu. Ich kann den Absturzzeitpunkt keiner definitiven Ursache zuschreiben, nur fällt mir auf, dass bei höherer Rechenleistung (mehrere Programme laufen gleichzeitig oder der Versuch des Updates OS Big Sur 11.1) irgendwann der beachball kommt und dann nichts mehr geht. Die Reports von Apple und Etrecheck habe ich unten angefügt. Beim Start im Recovery-Modus wird kein Fehler gefunden (adp000). Vielen Dank vorab für Eure Hilfen.
Fehlerbericht Apple:
anic(cpu 2 caller 0xffffff801ab7ecde): nvme: "Fatal error occurred. ID=0x843 ARG1=0x46c3 ARG2=0xa3 ARG3=0xab EDD0=0x10600000 EDD1=0x100000 EDD2=0x0 EDD3=0x1d400000 EDD4=0x0 EDD5=0x0 EDD6=0x0 EDD7=0x0 NANDV=0x2, DRAMV=0x2, SSDC=256GB. FW Revision=12.93.01\n"@/AppleInternal/BuildRoot/Library/Caches/com.apple.xbs/Sources/IONVMeFamily/IONVMeFamily-557.40.12/Common/IONVMeController.cpp:5471
Backtrace (CPU 2), Frame : Return Address
0xffffffa08f213960 : 0xffffff80184bc66d
0xffffffa08f2139b0 : 0xffffff80185ff073
0xffffffa08f2139f0 : 0xffffff80185ef6aa
0xffffffa08f213a40 : 0xffffff8018461a2f
0xffffffa08f213a60 : 0xffffff80184bbf0d
0xffffffa08f213b80 : 0xffffff80184bc1f8
0xffffffa08f213bf0 : 0xffffff8018cbee1a
0xffffffa08f213c60 : 0xffffff801ab7ecde
0xffffffa08f213c80 : 0xffffff801ab63407
0xffffffa08f213de0 : 0xffffff8018c1d5c5
0xffffffa08f213e50 : 0xffffff8018c1d4c6
0xffffffa08f213e80 : 0xffffff8018501345
0xffffffa08f213ef0 : 0xffffff8018502254
0xffffffa08f213fa0 : 0xffffff801846113e
Kernel Extensions in backtrace:
com.apple.iokit.IONVMeFamily(2.1)[0B7C9486-9719-3CAD-A5FF-E4B93A2CE4E6]@0xffffff801ab5c000->0xffffff801ab85fff
dependency: com.apple.driver.AppleEFINVRAM(2.1)[78808055-9D80-3318-8BEE-4C545178A586]@0xffffff8019855000->0xffffff801985efff
dependency: com.apple.driver.AppleMobileFileIntegrity(1.0.5)[37AC6FB3-4CB3-3E1A-981C-48A212712E57]@0xffffff80199fc000->0xffffff8019a10fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[A18ACD60-A811-3624-B50D-4F929836EE79]@0xffffff801ae17000->0xffffff801ae3efff
dependency: com.apple.iokit.IOReportFamily(47)[0EC55CCD-966C-33F4-9B8A-1E9CB2778AE7]@0xffffff801ae4d000->0xffffff801ae4ffff
dependency: com.apple.iokit.IOStorageFamily(2.1)[3FE3BE82-782C-3D93-8EFA-F06A4594D17C]@0xffffff801af37000->0xffffff801af48fff
Process name corresponding to current thread: kernel_task
Mac OS version:
20B50
Kernel version:
Darwin Kernel Version 20.1.0: Sat Oct 31 00:07:11 PDT 2020; root:xnu-7195.50.7~2/RELEASE_X86_64
Kernel UUID: 84C6DC45-6B02-335F-9439-5D2A9BC385A4
KernelCache slide: 0x0000000018200000
KernelCache base: 0xffffff8018400000
Kernel slide: 0x0000000018210000
Kernel text base: 0xffffff8018410000
__HIB text base: 0xffffff8018300000
System model name: MacBookPro13,1 (Mac-473D31EABEB93F9B)
System shutdown begun: NO
Panic diags file available: YES (0x0)
Hibernation exit count: 0
System uptime in nanoseconds: 724822144397
Last Sleep: absolute base_tsc base_nano
Uptime : 0x000000a8c2c43fcc
Sleep : 0x0000000000000000 0x0000000000000000 0x0000000000000000
Wake : 0x0000000000000000 0x00000004ab88813c 0x0000000000000000
last started kext at 366023906644: >!AXsanScheme 3 (addr 0xffffff8019c61000, size 12288)
last stopped kext at 492510180236: >!AXsanScheme 3 (addr 0xffffff8019c61000, size 12288)
loaded kexts:
@filesystems.afpfs 11.3
@nke.asp_tcp 8.2
@filesystems.smbfs 3.4.1
>AudioAUUC 1.70
>X86PlatformShim 1.0.0
>!APlatformEnabler 2.7.0d0
>AGPM 119
@filesystems.autofs 3.0
@fileutil 20.036.15
>!AUpstreamUserClient 3.6.8
>!AGraphicsDevicePolicy 6.1.27
@AGDCPluginDisplayMetrics 6.1.27
>pmtelemetry 1
>LuaHardwareAccess 1.0.16
|IOUserEthernet 1.0.1
|IO!BSerialManager 8.0.1f5
>!A!ISKLGraphics 16.0.0
@Dont_Steal_Mac_OS_X 7.0.0
>!AHDA 283.15
>!A!IPCHPMC 2.0.1
>!AHV 1
>!A!ISKLGraphicsFramebuffer 16.0.0
>!ABacklight 180.3
>!ADiskImages2 1
>!AThunderboltIP 4.0.3
>eficheck 1
>!ACameraInterface 7.6.0
>!ASMCLMU 212
>!A!ISlowAdaptiveClocking 4.0.0
>!AMCCSControl 1.14
@filesystems.apfs 1677.50.1
@filesystems.tmpfs 1
@filesystems.hfs.kext 556.41.1
@BootCache 40
@!AFSCompression.!AFSCompressionTypeZlib 1.0.0
@!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1
>!ATopCaseHIDEventDriver 4000.27
>AirPort.BrcmNIC 1400.1.1
@private.KextAudit 1.0
>!ASmartBatteryManager 161.0.0
>!AACPIButtons 6.1
>!ARTC 2.0
>!ASMBIOS 2.1
>!AACPIEC 6.1
>!AAPIC 1.7
@!ASystemPolicy 2.0.0
@nke.applicationfirewall 310
|IOKitRegistryCompatibility 1
|EndpointSecurity 1
$SecureRemotePassword 1.0
@kext.triggers 1.0
>!AGraphicsControl 6.1.27
|IOAVB!F 900.12
>DspFuncLib 283.15
@kext.OSvKernDSPLib 529
|IOAccelerator!F2 439.35.4
>!ABacklightExpert 1.1.0
|IONDRVSupport 585
@!AGPUWrangler 6.1.27
@!AGraphicsDeviceControl 6.1.27
|IO!BHost!CUARTTransport 8.0.1f5
|IO!BHost!CTransport 8.0.1f5
@plugin.IOgPTPPlugin 900.11
|IOEthernetAVB!C 1.1.0
>X86PlatformPlugin 1.0.0
>IOPlatformPlugin!F 6.0.0d8
>!AHDA!C 283.15
|IOHDA!F 283.15
|IOAudio!F 300.6.1
@vecLib.kext 1.2.0
|IOSlowAdaptiveClocking!F 1.0.0
>!A!ILpssUARTv1 3.0.60
>!A!ILpssUARTCommon 3.0.60
>!AOnboardSerial 1.0
|IOSerial!F 11
|IOGraphics!F 585
>!ASMBus!C 1.0.18d1
>!AThunderboltDPInAdapter 8.1.4
>!AThunderboltDPAdapter!F 8.1.4
>!AThunderboltPCIDownAdapter 4.1.1
>!AHPM 3.4.4
>!A!ILpssI2C!C 3.0.60
>!ABSDKextStarter 3
|IOSurface 289.3
@filesystems.hfs.encodings.kext 1
>!AActuatorDriver 4400.28
>!AHIDKeyboard 222
>!AMultitouchDriver 4400.28
>!AInputDeviceSupport 4400.35
>!AHS!BDriver 4000.27
>IO!BHIDDriver 8.0.1f5
>!AHSSPIHIDDriver 61
>!AHSSPISupport 61
>!AThunderboltNHI 7.2.8
|IOThunderbolt!F 9.3.2
|IO80211!F 1200.12.2b1
|IOSkywalk!F 1
>mDNSOffloadUserClient 1.0.1b8
>corecapture 1.0.4
>!A!ILpssSpi!C 3.0.60
>!A!ILpssDmac 3.0.60
|IONVMe!F 2.1.0
|IOUSB!F 900.4.2
>usb.!UXHCIPCI 1.2
>usb.!UXHCI 1.2
>!A!ILpssI2C 3.0.60
>!A!ILpssGspi 3.0.60
>!AEFINVRAM 2.1
>!AEFIRuntime 2.1
|IOSMBus!F 1.1
|IOHID!F 2.0.0
$!AImage4 3.0.0
|IOTimeSync!F 900.11
|IONetworking!F 3.4
>DiskImages 493.0.0
|IO!B!F 8.0.1f5
|IOReport!F 47
|IO!BPacketLogger 8.0.1f5
$quarantine 4
$sandbox 300.0
@kext.!AMatch 1.0.0d1
|CoreAnalytics!F 1
>!ASSE 1.0
>!AKeyStore 2
>!UTDM 511.40.9
|IOUSBMass!SDriver 184.40.6
|IOSCSIBlockCommandsDevice 436.40.6
|IO!S!F 2.1
|IOSCSIArchitectureModel!F 436.40.6
>!AMobileFileIntegrity 1.0.5
@kext.CoreTrust 1
>!AFDEKeyStore 28.30
>!AEffaceable!S 1.0
>!ACredentialManager 1.0
>KernelRelayHost 1
|IOUSBHost!F 1.2
>!UHostMergeProperties 1.2
>usb.!UCommon 1.0
>!ABusPower!C 1.0
>!ASEPManager 1.0.1
>IOSlaveProcessor 1
>!AACPIPlatform 6.1
>!ASMC 3.1.9
|IOPCI!F 2.9
|IOACPI!F 1.4
>watchdog 1
@kec.pthread 1
@kec.corecrypto 1.0
@kec.Libm 1
Diagnosebericht Etrecheck:
EtreCheck version: 5.6.4 (5222)
Report generated: 2020-12-20 22:14:51
Download EtreCheck from https://etrecheck.com
Runtime: 3:58
Performance: Excellent
Sandbox: Enabled
Full drive access: Disabled
Problem: Beachballing
Description:
Macbook regularly crashes / beachballs after some minutes. Diagnosemod
e said ADP000.
Major Issues:
Anything that appears on this list needs immediate attention.
Battery failure - Your battery is reporting that it needs to be serviced.
Runaway process - A process is using a large percentage of your CPU.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
More than one antivirus app - This computer has multiple antivirus apps installed.
Low disk space - This computer is running low on free hard drive space.
Clean up - There are orphan files that could be removed.
Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
System modifications - There are a large number of system modifications running in the background.
32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system.
Limited drive access - More information may be available with Full Drive Access.
Kernel extensions present - This computer has kernel extensions that may not work in the future.
Hardware Information:
MacBook Pro (13-inch, 2016, Two Thunderbolt 3 ports)
MacBook Pro Model: MacBookPro13,1
2 GHz Dual-Core Intel Core i5 (i5-6360U) CPU: 2-core
8 GB RAM - Not upgradeable
BANK 0/DIMM0 - 4 GB LPDDR3 1867
BANK 1/DIMM0 - 4 GB LPDDR3 1867
Battery: Health = Service Battery - Cycle count = 361
Video Information:
Intel Iris Graphics 540 - VRAM: 1536 MB
Color LCD (built-in) 2880 x 1800
Drives:
disk0 - APPLE SSD AP0256J 251.00 GB (Solid State - TRIM: Yes)
Internal PCI-Express 8.0 GT/s x4 NVM Express
disk0s1 - EFI [EFI] 315 MB
disk0s2 [APFS Container] 250.69 GB
disk1 [APFS Virtual drive] 250.69 GB (Shared by 7 volumes)
disk1s1 - M******************n (APFS) [APFS Virtual drive] (Shared - 204.16 GB used)
disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 288 MB used)
disk1s3 - Recovery (APFS) [Recovery] (Shared)
disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)
disk1s5s1 - Macintosh HD (APFS) (Shared - 14.94 GB used)
disk1s5 - Macintosh HD (APFS) [Fusion Drive] (Shared)
disk1s5s1 - Macintosh HD (APFS) (Shared - 14.94 GB used)
disk1s6 - U****e (APFS) (Shared - 741 KB used)
Mounted Volumes:
disk1s1 - M******************n [APFS Virtual drive]
250.69 GB (Shared - 204.16 GB used, 68.61 GB available, 29.43 GB free)
APFS
Mount point: /System/Volumes/Data
disk1s2 - Preboot [APFS Preboot]
250.69 GB (Shared - 288 MB used, 29.43 GB free)
APFS
Mount point: /System/Volumes/Preboot
disk1s4 - VM [APFS VM]
250.69 GB (Shared - 1.07 GB used, 29.43 GB free)
APFS
Mount point: /System/Volumes/VM
disk1s5s1 - Macintosh HD
250.69 GB (Shared - 14.94 GB used, 68.61 GB available, 29.43 GB free)
APFS
Mount point: /
Read-only: Yes
disk1s6 - U****e
250.69 GB (Shared - 741 KB used, 29.43 GB free)
APFS
Mount point: /System/Volumes/U****e
Network:
Interface en4: USB 10/100 LAN
Interface en6: USB 10/100/1000 LAN
Interface en5: iPhone
Interface en0: Wi-Fi
802.11 a/b/g/n/ac
Interface en3: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
System Software:
macOS Big Sur 11.0.1 (20B50)
Time since boot: Less than an hour
Notifications:
Notifications not available without Full Drive Access.
Security:
Gatekeeper: Enabled
System Integrity Protection: Enabled
Antivirus software: Apple, Avast, and Malwarebytes
Unsigned Files:
Launchd: /Library/LaunchAgents/com.avast.userinit.plist
Executable: /Applications/Avast.app/Contents/Backend/hub/userinit.sh
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/Application Support/AvastSecureLine/hub/launchd/com.avast.osx.secureline.racoonrun.plist
Executable: /Library/Application Support/AvastSecureLine/hub/modules/030_racoonrun.sh backup
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist
Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchDaemons/com.avast.osx.secureline.init.plist
Executable: /Library/Application Support/AvastSecureLine/hub/init.sh
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchDaemons/com.avast.osx.secureline.uninstall.plist
Executable: /Library/Application Support/AvastSecureLine/hub/autouninstall.sh
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist
Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchDaemons/com.avast.update.plist
Executable: /Applications/Avast.app/Contents/Backend/scripts/update/update.sh
Details: Exact match found in the legitimate list - probably OK
Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist
Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchAgents/com.avast.osx.secureline.userinit.plist
Executable: /Library/Application Support/AvastSecureLine/hub/userinit.sh
Details: Exact match found in the legitimate list - probably OK
Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist
Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchDaemons/com.avast.init.plist
Executable: /Applications/Avast.app/Contents/Backend/hub/init.sh
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/scripts/com.avast.hub.schedule.plist
Executable: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/scripts/schedule.sh --ttl 14400
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchDaemons/com.avast.hub.schedule.plist
Executable: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/scripts/schedule.sh --ttl 14400
Details: Exact match found in the legitimate list - probably OK
Launchd: ~/Library/LaunchAgents/com.avast.osx.secureline.home.userinit.plist
Executable: ~/Library/Application Support/AvastSecureLine/hub/userinit.sh
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchDaemons/com.avast.osx.secureline.update.plist
Executable: /Library/Application Support/AvastSecureLine/components/update/update.sh
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchDaemons/com.avast.uninstall.plist
Executable: /Library/Application Support/Avast/autouninstall/autouninstall.sh
Details: Exact match found in the legitimate list - probably OK
Plugin: /Library/Internet Plug-Ins/AdobeAAMDetect.plugin
Apps: 4
32-bit Applications:
24 32-bit apps
System Extensions:
[Running] Network Extension - version 4.2.1 (AVAST Software a.s. - 2020-12-02)
Application: /Applications/AvastSecureLine.app/Contents/Applications/Avast SmartVPN.app - version 4.2.1 (AVAST Software a.s. - 2020-12-02)
Description: Smart VPN network tracking extension
[Not Loaded] Avast Antivirus System Extension - version 1.2.72 (AVAST Software a.s. - 2020-11-15)
Application: - version ( - )
Kernel Extensions:
/Applications/Avast.app
AvastFileShield.kext (AVAST Software a.s., 4.0.0 - SDK 10.12)
AvastPacketForwarder.kext (AVAST Software a.s., 2.1 - SDK 10.12)
/Library/Extensions
MB_MBAM_Protection.kext (Malwarebytes Corporation, 3.3 - SDK 10.13)
System Launch Agents:
[Not Loaded] 18 Apple tasks
[Loaded] 198 Apple tasks
[Running] 116 Apple tasks
System Launch Daemons:
[Not Loaded] 38 Apple tasks
[Loaded] 188 Apple tasks
[Running] 135 Apple tasks
Launch Agents:
[Loaded] 6H4HRTU5E3.com.avast.passwords.Agent.plist (AVAST Software a.s. - installed 2017-06-10)
[Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2017-11-16)
[Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-07-11)
[Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-07-11)
[Not Loaded] com.avast.cleanup.plist (AVAST Software a.s. - installed 2020-12-05)
[Not Loaded] com.avast.cleanup.update.plist (AVAST Software a.s. - installed 2020-12-05)
[Not Loaded] com.avast.hub.plist (AVAST Software a.s. - installed 2020-12-09)
[Running] com.avast.osx.secureline.update-agent.plist (AVAST Software a.s. - installed 2020-12-03)
[Loaded] com.avast.osx.secureline.userinit.plist (? 2fc1004f - installed 2020-12-03)
[Loaded] com.avast.userinit.plist (? 4b9d47d7 - installed 2020-11-16)
[Running] com.citrix.AuthManager_Mac.plist (Citrix Systems, Inc. - installed 2020-11-27)
[Running] com.citrix.ReceiverHelper.plist (Citrix Systems, Inc. - installed 2020-11-27)
[Running] com.citrix.ServiceRecords.plist (Citrix Systems, Inc. - installed 2020-11-27)
[Running] com.citrix.WebLauncher.plist (Citrix Systems, Inc. - installed 2020-11-27)
[Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2018-05-22)
[Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-09-02)
[Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-12-05)
Launch Daemons:
[Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-07-11)
[Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2019-08-21)
[Not Loaded] com.avast.cleanup.engine.xpc.plist (AVAST Software a.s. - installed 2020-12-05)
[Not Loaded] com.avast.cleanup.services.submit.plist (AVAST Software a.s. - installed 2020-12-05)
[Not Loaded] com.avast.cleanup.services.xpc.plist (AVAST Software a.s. - installed 2020-12-05)
[Not Loaded] com.avast.cleanup.uninstall.plist (AVAST Software a.s. - installed 2020-12-05)
[Not Loaded] com.avast.cleanup.update.xpc.plist (AVAST Software a.s. - installed 2020-12-05)
[Not Loaded] com.avast.hub.schedule.plist (? a59f71fd - installed 2020-12-09)
[Not Loaded] com.avast.hub.xpc.plist (AVAST Software a.s. - installed 2020-12-09)
[Loaded] com.avast.init.plist (? fe750b9b - installed 2020-11-16)
[Loaded] com.avast.osx.secureline.init.plist (? 1bda83b1 - installed 2020-12-03)
[Loaded] com.avast.osx.secureline.uninstall.plist (? ba7a0061 - installed 2020-12-03)
[Loaded] com.avast.osx.secureline.update.plist (? f50a649c - installed 2020-12-03)
[Loaded] com.avast.uninstall.plist (? 1d68eef4 - installed 2020-11-16)
[Loaded] com.avast.update.plist (? f4a2548f - installed 2020-11-16)
[Loaded] com.citrix.ctxusbd.plist (Citrix Systems, Inc. - installed 2020-11-27)
[Running] com.crystalidea.macsfancontrol.smcwrite.plist (Ilya Parniuk - installed 2020-12-20)
[Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2018-05-22)
[Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2018-05-22)
[Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-09-02)
[Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-09-02)
[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-12-05)
[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-08-04)
[Loaded] com.mingjie.mjrecorder.agent.plist (AnvSoft Inc. - installed 2020-08-24)
[Other] us.zoom.rooms.daemon.plist (? be686b42 - installed 2020-04-01)
User Launch Agents:
[Loaded] com.adobe.ARM.***.plist (Adobe Systems, Inc. - installed 2017-07-04)
[Loaded] com.avast.osx.secureline.home.userinit.plist (? 0 - installed 2020-12-03)
[Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2020-11-14)
[Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-10-15)
[Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-10-15)
[Loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-09-03)
User Login Items:
[Running] 6H4HRTU5E3.com.avast.osx.secureline.avastsecurelinehelper (AVAST Software a.s. - installed 2020-12-02)
Modern Login Item
/Applications/AvastSecureLine.app/Contents/Library/LoginItems/6H4HRTU5E3.com.avast.osx.secureline.avastsecurelinehelper.app
[Not Loaded] Launcher (App Store - installed 2020-11-15)
Modern Login Item
/Applications/Menu Bar Controller for Sonos.app/Contents/Library/LoginItems/Launcher.app
[Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-08-30)
Modern Login Item
/Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app
[Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-08-30)
Modern Login Item
/Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app
[Not Loaded] YSGKH5J2H6.com.iflicksapp.iFlicksWatchFolderHelper (App Store - installed 2020-11-17)
Modern Login Item
/Applications/iFlicks.app/Contents/Library/LoginItems/YSGKH5J2H6.com.iflicksapp.iFlicksWatchFolderHelper.app
[Not Loaded] HDXCastHelper (Citrix Systems, Inc. - installed 2020-12-06)
Modern Login Item
/Library/Application Support/Citrix Receiver/Citrix Casting.app/Contents/Library/LoginItems/HDXCastHelper.app
Internet Plug-ins:
AdobePDFViewerNPAPI: 11.0.23 (Adobe Systems, Inc. - installed 2017-11-16)
AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 (? - installed 2017-11-16)
AdobePDFViewer: 11.0.23 (Adobe Systems, Inc. - installed 2017-11-16)
User Internet Plug-ins:
User Internet Plug-ins need Full Drive Access
Audio Plug-ins:
MJRecorderDevice: 1.3.2 (AnvSoft Inc. - installed 2020-08-24)
ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2020-09-08)
User Audio Plug-ins:
User Audio Plug-ins need Full Drive Access
User iTunes Plug-ins:
User iTunes Plug-ins need Full Drive Access
Backup:
Time Machine information not available without Full Drive Access.
5 local snapshots
Oldest local snapshot: 2020-12-16 22:54:38
Last local snapshot: 2020-12-20 21:55:13
Performance:
System Load: 19.08 (1 min ago) 29.27 (5 min ago) 14.67 (15 min ago)
Nominal I/O speed: 12.08 MB/s
File system: 53.23 seconds
Write speed: 1004 MB/s
Read speed: 2875 MB/s
CPU Usage Snapshot:
Type Overall
System: 11 %
User: 33 %
Idle: 56 %
Top Processes Snapshot by CPU:
Process (count) CPU (Source - Location)
Other processes 128.41 % (?)
ReportCrash 23.95 % (Apple)
EtreCheck 17.37 % (App Store)
accountsd 1.10 % (Apple)
tccd 0.59 % (Apple)
Top Processes Snapshot by Memory:
Process (count) RAM usage (Source - Location)
EtreCheck 611 MB (App Store)
Finder 121 MB (Apple)
AppleSpell 93 MB (Apple)
Dock 59 MB (Apple)
UIKitSystem 40 MB (Apple)
Top Processes Snapshot by Network Use:
Process Input / Output (Source - Location)
Other processes 202 KB / 81 KB (?)
homed 46 KB / 9 KB (Apple)
ReceiverHelper 6 KB / 1 KB (? - /usr/local/libexec/ReceiverHelper.app)
spindump_agent 0 B / 0 B (Apple)
Avast VPN Action 0 B / 0 B (AVAST Software a.s.)
Virtual Memory Information:
Physical RAM: 8 GB
Free RAM: 118 MB
Used RAM: 3.63 GB
Cached files: 4.25 GB
Available RAM: 4.37 GB
Swap Used: 0 B
Software Installs (past 30 days):
Install Date Name (Version)
2020-11-24 macOS Big Sur (11.0.1)
2020-11-28 macOS Catalina 10.15.7-Update
2020-11-29 macOS 11.0.1 (11.0.1)
2020-11-29 Pro Video-Formate (2.2.0)
2020-11-29 MRTConfigData (1.72)
2020-12-03 Voice Update - Helena (1.14.4)
2020-12-05 Microsoft AutoUpdate
2020-12-05 Microsoft PowerPoint
2020-12-05 Microsoft Excel
2020-12-05 Microsoft OneNote
2020-12-05 Avast Cleanup Premium
2020-12-06 Microsoft Outlook
2020-12-06 Citrix Workspace (20.12.0)
2020-12-09 AvastHUB
2020-12-12 Airmail (4.5.4)
2020-12-14 Citrix SSO (1.3.4)
2020-12-19 XProtectPlistConfigData (2137)
2020-12-20 EtreCheck (5.6.4)
Clean up:
/Library/LaunchDaemons/us.zoom.rooms.daemon.plist
/Applications/ZoomPresence.app/Contents/MacOS/ZoomRoomsDaemon
Executable not found
Diagnostics Information (past 7-30 days):
Directory /Library/Logs/DiagnosticReports is not accessible.
Enable Full Drive Access to see more information.
End of report
mein MacBook Pro stürzt seit einigen Tagen regelmäßig ab. Erst kommt der Beachball und dann startet das System nach einem schwarzen Bildschirm neu. Ich kann den Absturzzeitpunkt keiner definitiven Ursache zuschreiben, nur fällt mir auf, dass bei höherer Rechenleistung (mehrere Programme laufen gleichzeitig oder der Versuch des Updates OS Big Sur 11.1) irgendwann der beachball kommt und dann nichts mehr geht. Die Reports von Apple und Etrecheck habe ich unten angefügt. Beim Start im Recovery-Modus wird kein Fehler gefunden (adp000). Vielen Dank vorab für Eure Hilfen.
Fehlerbericht Apple:
anic(cpu 2 caller 0xffffff801ab7ecde): nvme: "Fatal error occurred. ID=0x843 ARG1=0x46c3 ARG2=0xa3 ARG3=0xab EDD0=0x10600000 EDD1=0x100000 EDD2=0x0 EDD3=0x1d400000 EDD4=0x0 EDD5=0x0 EDD6=0x0 EDD7=0x0 NANDV=0x2, DRAMV=0x2, SSDC=256GB. FW Revision=12.93.01\n"@/AppleInternal/BuildRoot/Library/Caches/com.apple.xbs/Sources/IONVMeFamily/IONVMeFamily-557.40.12/Common/IONVMeController.cpp:5471
Backtrace (CPU 2), Frame : Return Address
0xffffffa08f213960 : 0xffffff80184bc66d
0xffffffa08f2139b0 : 0xffffff80185ff073
0xffffffa08f2139f0 : 0xffffff80185ef6aa
0xffffffa08f213a40 : 0xffffff8018461a2f
0xffffffa08f213a60 : 0xffffff80184bbf0d
0xffffffa08f213b80 : 0xffffff80184bc1f8
0xffffffa08f213bf0 : 0xffffff8018cbee1a
0xffffffa08f213c60 : 0xffffff801ab7ecde
0xffffffa08f213c80 : 0xffffff801ab63407
0xffffffa08f213de0 : 0xffffff8018c1d5c5
0xffffffa08f213e50 : 0xffffff8018c1d4c6
0xffffffa08f213e80 : 0xffffff8018501345
0xffffffa08f213ef0 : 0xffffff8018502254
0xffffffa08f213fa0 : 0xffffff801846113e
Kernel Extensions in backtrace:
com.apple.iokit.IONVMeFamily(2.1)[0B7C9486-9719-3CAD-A5FF-E4B93A2CE4E6]@0xffffff801ab5c000->0xffffff801ab85fff
dependency: com.apple.driver.AppleEFINVRAM(2.1)[78808055-9D80-3318-8BEE-4C545178A586]@0xffffff8019855000->0xffffff801985efff
dependency: com.apple.driver.AppleMobileFileIntegrity(1.0.5)[37AC6FB3-4CB3-3E1A-981C-48A212712E57]@0xffffff80199fc000->0xffffff8019a10fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[A18ACD60-A811-3624-B50D-4F929836EE79]@0xffffff801ae17000->0xffffff801ae3efff
dependency: com.apple.iokit.IOReportFamily(47)[0EC55CCD-966C-33F4-9B8A-1E9CB2778AE7]@0xffffff801ae4d000->0xffffff801ae4ffff
dependency: com.apple.iokit.IOStorageFamily(2.1)[3FE3BE82-782C-3D93-8EFA-F06A4594D17C]@0xffffff801af37000->0xffffff801af48fff
Process name corresponding to current thread: kernel_task
Mac OS version:
20B50
Kernel version:
Darwin Kernel Version 20.1.0: Sat Oct 31 00:07:11 PDT 2020; root:xnu-7195.50.7~2/RELEASE_X86_64
Kernel UUID: 84C6DC45-6B02-335F-9439-5D2A9BC385A4
KernelCache slide: 0x0000000018200000
KernelCache base: 0xffffff8018400000
Kernel slide: 0x0000000018210000
Kernel text base: 0xffffff8018410000
__HIB text base: 0xffffff8018300000
System model name: MacBookPro13,1 (Mac-473D31EABEB93F9B)
System shutdown begun: NO
Panic diags file available: YES (0x0)
Hibernation exit count: 0
System uptime in nanoseconds: 724822144397
Last Sleep: absolute base_tsc base_nano
Uptime : 0x000000a8c2c43fcc
Sleep : 0x0000000000000000 0x0000000000000000 0x0000000000000000
Wake : 0x0000000000000000 0x00000004ab88813c 0x0000000000000000
last started kext at 366023906644: >!AXsanScheme 3 (addr 0xffffff8019c61000, size 12288)
last stopped kext at 492510180236: >!AXsanScheme 3 (addr 0xffffff8019c61000, size 12288)
loaded kexts:
@filesystems.afpfs 11.3
@nke.asp_tcp 8.2
@filesystems.smbfs 3.4.1
>AudioAUUC 1.70
>X86PlatformShim 1.0.0
>!APlatformEnabler 2.7.0d0
>AGPM 119
@filesystems.autofs 3.0
@fileutil 20.036.15
>!AUpstreamUserClient 3.6.8
>!AGraphicsDevicePolicy 6.1.27
@AGDCPluginDisplayMetrics 6.1.27
>pmtelemetry 1
>LuaHardwareAccess 1.0.16
|IOUserEthernet 1.0.1
|IO!BSerialManager 8.0.1f5
>!A!ISKLGraphics 16.0.0
@Dont_Steal_Mac_OS_X 7.0.0
>!AHDA 283.15
>!A!IPCHPMC 2.0.1
>!AHV 1
>!A!ISKLGraphicsFramebuffer 16.0.0
>!ABacklight 180.3
>!ADiskImages2 1
>!AThunderboltIP 4.0.3
>eficheck 1
>!ACameraInterface 7.6.0
>!ASMCLMU 212
>!A!ISlowAdaptiveClocking 4.0.0
>!AMCCSControl 1.14
@filesystems.apfs 1677.50.1
@filesystems.tmpfs 1
@filesystems.hfs.kext 556.41.1
@BootCache 40
@!AFSCompression.!AFSCompressionTypeZlib 1.0.0
@!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1
>!ATopCaseHIDEventDriver 4000.27
>AirPort.BrcmNIC 1400.1.1
@private.KextAudit 1.0
>!ASmartBatteryManager 161.0.0
>!AACPIButtons 6.1
>!ARTC 2.0
>!ASMBIOS 2.1
>!AACPIEC 6.1
>!AAPIC 1.7
@!ASystemPolicy 2.0.0
@nke.applicationfirewall 310
|IOKitRegistryCompatibility 1
|EndpointSecurity 1
$SecureRemotePassword 1.0
@kext.triggers 1.0
>!AGraphicsControl 6.1.27
|IOAVB!F 900.12
>DspFuncLib 283.15
@kext.OSvKernDSPLib 529
|IOAccelerator!F2 439.35.4
>!ABacklightExpert 1.1.0
|IONDRVSupport 585
@!AGPUWrangler 6.1.27
@!AGraphicsDeviceControl 6.1.27
|IO!BHost!CUARTTransport 8.0.1f5
|IO!BHost!CTransport 8.0.1f5
@plugin.IOgPTPPlugin 900.11
|IOEthernetAVB!C 1.1.0
>X86PlatformPlugin 1.0.0
>IOPlatformPlugin!F 6.0.0d8
>!AHDA!C 283.15
|IOHDA!F 283.15
|IOAudio!F 300.6.1
@vecLib.kext 1.2.0
|IOSlowAdaptiveClocking!F 1.0.0
>!A!ILpssUARTv1 3.0.60
>!A!ILpssUARTCommon 3.0.60
>!AOnboardSerial 1.0
|IOSerial!F 11
|IOGraphics!F 585
>!ASMBus!C 1.0.18d1
>!AThunderboltDPInAdapter 8.1.4
>!AThunderboltDPAdapter!F 8.1.4
>!AThunderboltPCIDownAdapter 4.1.1
>!AHPM 3.4.4
>!A!ILpssI2C!C 3.0.60
>!ABSDKextStarter 3
|IOSurface 289.3
@filesystems.hfs.encodings.kext 1
>!AActuatorDriver 4400.28
>!AHIDKeyboard 222
>!AMultitouchDriver 4400.28
>!AInputDeviceSupport 4400.35
>!AHS!BDriver 4000.27
>IO!BHIDDriver 8.0.1f5
>!AHSSPIHIDDriver 61
>!AHSSPISupport 61
>!AThunderboltNHI 7.2.8
|IOThunderbolt!F 9.3.2
|IO80211!F 1200.12.2b1
|IOSkywalk!F 1
>mDNSOffloadUserClient 1.0.1b8
>corecapture 1.0.4
>!A!ILpssSpi!C 3.0.60
>!A!ILpssDmac 3.0.60
|IONVMe!F 2.1.0
|IOUSB!F 900.4.2
>usb.!UXHCIPCI 1.2
>usb.!UXHCI 1.2
>!A!ILpssI2C 3.0.60
>!A!ILpssGspi 3.0.60
>!AEFINVRAM 2.1
>!AEFIRuntime 2.1
|IOSMBus!F 1.1
|IOHID!F 2.0.0
$!AImage4 3.0.0
|IOTimeSync!F 900.11
|IONetworking!F 3.4
>DiskImages 493.0.0
|IO!B!F 8.0.1f5
|IOReport!F 47
|IO!BPacketLogger 8.0.1f5
$quarantine 4
$sandbox 300.0
@kext.!AMatch 1.0.0d1
|CoreAnalytics!F 1
>!ASSE 1.0
>!AKeyStore 2
>!UTDM 511.40.9
|IOUSBMass!SDriver 184.40.6
|IOSCSIBlockCommandsDevice 436.40.6
|IO!S!F 2.1
|IOSCSIArchitectureModel!F 436.40.6
>!AMobileFileIntegrity 1.0.5
@kext.CoreTrust 1
>!AFDEKeyStore 28.30
>!AEffaceable!S 1.0
>!ACredentialManager 1.0
>KernelRelayHost 1
|IOUSBHost!F 1.2
>!UHostMergeProperties 1.2
>usb.!UCommon 1.0
>!ABusPower!C 1.0
>!ASEPManager 1.0.1
>IOSlaveProcessor 1
>!AACPIPlatform 6.1
>!ASMC 3.1.9
|IOPCI!F 2.9
|IOACPI!F 1.4
>watchdog 1
@kec.pthread 1
@kec.corecrypto 1.0
@kec.Libm 1
Diagnosebericht Etrecheck:
EtreCheck version: 5.6.4 (5222)
Report generated: 2020-12-20 22:14:51
Download EtreCheck from https://etrecheck.com
Runtime: 3:58
Performance: Excellent
Sandbox: Enabled
Full drive access: Disabled
Problem: Beachballing
Description:
Macbook regularly crashes / beachballs after some minutes. Diagnosemod
e said ADP000.
Major Issues:
Anything that appears on this list needs immediate attention.
Battery failure - Your battery is reporting that it needs to be serviced.
Runaway process - A process is using a large percentage of your CPU.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
More than one antivirus app - This computer has multiple antivirus apps installed.
Low disk space - This computer is running low on free hard drive space.
Clean up - There are orphan files that could be removed.
Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
System modifications - There are a large number of system modifications running in the background.
32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system.
Limited drive access - More information may be available with Full Drive Access.
Kernel extensions present - This computer has kernel extensions that may not work in the future.
Hardware Information:
MacBook Pro (13-inch, 2016, Two Thunderbolt 3 ports)
MacBook Pro Model: MacBookPro13,1
2 GHz Dual-Core Intel Core i5 (i5-6360U) CPU: 2-core
8 GB RAM - Not upgradeable
BANK 0/DIMM0 - 4 GB LPDDR3 1867
BANK 1/DIMM0 - 4 GB LPDDR3 1867
Battery: Health = Service Battery - Cycle count = 361
Video Information:
Intel Iris Graphics 540 - VRAM: 1536 MB
Color LCD (built-in) 2880 x 1800
Drives:
disk0 - APPLE SSD AP0256J 251.00 GB (Solid State - TRIM: Yes)
Internal PCI-Express 8.0 GT/s x4 NVM Express
disk0s1 - EFI [EFI] 315 MB
disk0s2 [APFS Container] 250.69 GB
disk1 [APFS Virtual drive] 250.69 GB (Shared by 7 volumes)
disk1s1 - M******************n (APFS) [APFS Virtual drive] (Shared - 204.16 GB used)
disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 288 MB used)
disk1s3 - Recovery (APFS) [Recovery] (Shared)
disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)
disk1s5s1 - Macintosh HD (APFS) (Shared - 14.94 GB used)
disk1s5 - Macintosh HD (APFS) [Fusion Drive] (Shared)
disk1s5s1 - Macintosh HD (APFS) (Shared - 14.94 GB used)
disk1s6 - U****e (APFS) (Shared - 741 KB used)
Mounted Volumes:
disk1s1 - M******************n [APFS Virtual drive]
250.69 GB (Shared - 204.16 GB used, 68.61 GB available, 29.43 GB free)
APFS
Mount point: /System/Volumes/Data
disk1s2 - Preboot [APFS Preboot]
250.69 GB (Shared - 288 MB used, 29.43 GB free)
APFS
Mount point: /System/Volumes/Preboot
disk1s4 - VM [APFS VM]
250.69 GB (Shared - 1.07 GB used, 29.43 GB free)
APFS
Mount point: /System/Volumes/VM
disk1s5s1 - Macintosh HD
250.69 GB (Shared - 14.94 GB used, 68.61 GB available, 29.43 GB free)
APFS
Mount point: /
Read-only: Yes
disk1s6 - U****e
250.69 GB (Shared - 741 KB used, 29.43 GB free)
APFS
Mount point: /System/Volumes/U****e
Network:
Interface en4: USB 10/100 LAN
Interface en6: USB 10/100/1000 LAN
Interface en5: iPhone
Interface en0: Wi-Fi
802.11 a/b/g/n/ac
Interface en3: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
System Software:
macOS Big Sur 11.0.1 (20B50)
Time since boot: Less than an hour
Notifications:
Notifications not available without Full Drive Access.
Security:
Gatekeeper: Enabled
System Integrity Protection: Enabled
Antivirus software: Apple, Avast, and Malwarebytes
Unsigned Files:
Launchd: /Library/LaunchAgents/com.avast.userinit.plist
Executable: /Applications/Avast.app/Contents/Backend/hub/userinit.sh
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/Application Support/AvastSecureLine/hub/launchd/com.avast.osx.secureline.racoonrun.plist
Executable: /Library/Application Support/AvastSecureLine/hub/modules/030_racoonrun.sh backup
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist
Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchDaemons/com.avast.osx.secureline.init.plist
Executable: /Library/Application Support/AvastSecureLine/hub/init.sh
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchDaemons/com.avast.osx.secureline.uninstall.plist
Executable: /Library/Application Support/AvastSecureLine/hub/autouninstall.sh
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist
Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchDaemons/com.avast.update.plist
Executable: /Applications/Avast.app/Contents/Backend/scripts/update/update.sh
Details: Exact match found in the legitimate list - probably OK
Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist
Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchAgents/com.avast.osx.secureline.userinit.plist
Executable: /Library/Application Support/AvastSecureLine/hub/userinit.sh
Details: Exact match found in the legitimate list - probably OK
Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist
Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchDaemons/com.avast.init.plist
Executable: /Applications/Avast.app/Contents/Backend/hub/init.sh
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/scripts/com.avast.hub.schedule.plist
Executable: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/scripts/schedule.sh --ttl 14400
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchDaemons/com.avast.hub.schedule.plist
Executable: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/scripts/schedule.sh --ttl 14400
Details: Exact match found in the legitimate list - probably OK
Launchd: ~/Library/LaunchAgents/com.avast.osx.secureline.home.userinit.plist
Executable: ~/Library/Application Support/AvastSecureLine/hub/userinit.sh
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchDaemons/com.avast.osx.secureline.update.plist
Executable: /Library/Application Support/AvastSecureLine/components/update/update.sh
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchDaemons/com.avast.uninstall.plist
Executable: /Library/Application Support/Avast/autouninstall/autouninstall.sh
Details: Exact match found in the legitimate list - probably OK
Plugin: /Library/Internet Plug-Ins/AdobeAAMDetect.plugin
Apps: 4
32-bit Applications:
24 32-bit apps
System Extensions:
[Running] Network Extension - version 4.2.1 (AVAST Software a.s. - 2020-12-02)
Application: /Applications/AvastSecureLine.app/Contents/Applications/Avast SmartVPN.app - version 4.2.1 (AVAST Software a.s. - 2020-12-02)
Description: Smart VPN network tracking extension
[Not Loaded] Avast Antivirus System Extension - version 1.2.72 (AVAST Software a.s. - 2020-11-15)
Application: - version ( - )
Kernel Extensions:
/Applications/Avast.app
AvastFileShield.kext (AVAST Software a.s., 4.0.0 - SDK 10.12)
AvastPacketForwarder.kext (AVAST Software a.s., 2.1 - SDK 10.12)
/Library/Extensions
MB_MBAM_Protection.kext (Malwarebytes Corporation, 3.3 - SDK 10.13)
System Launch Agents:
[Not Loaded] 18 Apple tasks
[Loaded] 198 Apple tasks
[Running] 116 Apple tasks
System Launch Daemons:
[Not Loaded] 38 Apple tasks
[Loaded] 188 Apple tasks
[Running] 135 Apple tasks
Launch Agents:
[Loaded] 6H4HRTU5E3.com.avast.passwords.Agent.plist (AVAST Software a.s. - installed 2017-06-10)
[Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2017-11-16)
[Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-07-11)
[Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-07-11)
[Not Loaded] com.avast.cleanup.plist (AVAST Software a.s. - installed 2020-12-05)
[Not Loaded] com.avast.cleanup.update.plist (AVAST Software a.s. - installed 2020-12-05)
[Not Loaded] com.avast.hub.plist (AVAST Software a.s. - installed 2020-12-09)
[Running] com.avast.osx.secureline.update-agent.plist (AVAST Software a.s. - installed 2020-12-03)
[Loaded] com.avast.osx.secureline.userinit.plist (? 2fc1004f - installed 2020-12-03)
[Loaded] com.avast.userinit.plist (? 4b9d47d7 - installed 2020-11-16)
[Running] com.citrix.AuthManager_Mac.plist (Citrix Systems, Inc. - installed 2020-11-27)
[Running] com.citrix.ReceiverHelper.plist (Citrix Systems, Inc. - installed 2020-11-27)
[Running] com.citrix.ServiceRecords.plist (Citrix Systems, Inc. - installed 2020-11-27)
[Running] com.citrix.WebLauncher.plist (Citrix Systems, Inc. - installed 2020-11-27)
[Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2018-05-22)
[Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-09-02)
[Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-12-05)
Launch Daemons:
[Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-07-11)
[Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2019-08-21)
[Not Loaded] com.avast.cleanup.engine.xpc.plist (AVAST Software a.s. - installed 2020-12-05)
[Not Loaded] com.avast.cleanup.services.submit.plist (AVAST Software a.s. - installed 2020-12-05)
[Not Loaded] com.avast.cleanup.services.xpc.plist (AVAST Software a.s. - installed 2020-12-05)
[Not Loaded] com.avast.cleanup.uninstall.plist (AVAST Software a.s. - installed 2020-12-05)
[Not Loaded] com.avast.cleanup.update.xpc.plist (AVAST Software a.s. - installed 2020-12-05)
[Not Loaded] com.avast.hub.schedule.plist (? a59f71fd - installed 2020-12-09)
[Not Loaded] com.avast.hub.xpc.plist (AVAST Software a.s. - installed 2020-12-09)
[Loaded] com.avast.init.plist (? fe750b9b - installed 2020-11-16)
[Loaded] com.avast.osx.secureline.init.plist (? 1bda83b1 - installed 2020-12-03)
[Loaded] com.avast.osx.secureline.uninstall.plist (? ba7a0061 - installed 2020-12-03)
[Loaded] com.avast.osx.secureline.update.plist (? f50a649c - installed 2020-12-03)
[Loaded] com.avast.uninstall.plist (? 1d68eef4 - installed 2020-11-16)
[Loaded] com.avast.update.plist (? f4a2548f - installed 2020-11-16)
[Loaded] com.citrix.ctxusbd.plist (Citrix Systems, Inc. - installed 2020-11-27)
[Running] com.crystalidea.macsfancontrol.smcwrite.plist (Ilya Parniuk - installed 2020-12-20)
[Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2018-05-22)
[Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2018-05-22)
[Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-09-02)
[Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-09-02)
[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-12-05)
[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-08-04)
[Loaded] com.mingjie.mjrecorder.agent.plist (AnvSoft Inc. - installed 2020-08-24)
[Other] us.zoom.rooms.daemon.plist (? be686b42 - installed 2020-04-01)
User Launch Agents:
[Loaded] com.adobe.ARM.***.plist (Adobe Systems, Inc. - installed 2017-07-04)
[Loaded] com.avast.osx.secureline.home.userinit.plist (? 0 - installed 2020-12-03)
[Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2020-11-14)
[Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-10-15)
[Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-10-15)
[Loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-09-03)
User Login Items:
[Running] 6H4HRTU5E3.com.avast.osx.secureline.avastsecurelinehelper (AVAST Software a.s. - installed 2020-12-02)
Modern Login Item
/Applications/AvastSecureLine.app/Contents/Library/LoginItems/6H4HRTU5E3.com.avast.osx.secureline.avastsecurelinehelper.app
[Not Loaded] Launcher (App Store - installed 2020-11-15)
Modern Login Item
/Applications/Menu Bar Controller for Sonos.app/Contents/Library/LoginItems/Launcher.app
[Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-08-30)
Modern Login Item
/Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app
[Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-08-30)
Modern Login Item
/Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app
[Not Loaded] YSGKH5J2H6.com.iflicksapp.iFlicksWatchFolderHelper (App Store - installed 2020-11-17)
Modern Login Item
/Applications/iFlicks.app/Contents/Library/LoginItems/YSGKH5J2H6.com.iflicksapp.iFlicksWatchFolderHelper.app
[Not Loaded] HDXCastHelper (Citrix Systems, Inc. - installed 2020-12-06)
Modern Login Item
/Library/Application Support/Citrix Receiver/Citrix Casting.app/Contents/Library/LoginItems/HDXCastHelper.app
Internet Plug-ins:
AdobePDFViewerNPAPI: 11.0.23 (Adobe Systems, Inc. - installed 2017-11-16)
AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 (? - installed 2017-11-16)
AdobePDFViewer: 11.0.23 (Adobe Systems, Inc. - installed 2017-11-16)
User Internet Plug-ins:
User Internet Plug-ins need Full Drive Access
Audio Plug-ins:
MJRecorderDevice: 1.3.2 (AnvSoft Inc. - installed 2020-08-24)
ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2020-09-08)
User Audio Plug-ins:
User Audio Plug-ins need Full Drive Access
User iTunes Plug-ins:
User iTunes Plug-ins need Full Drive Access
Backup:
Time Machine information not available without Full Drive Access.
5 local snapshots
Oldest local snapshot: 2020-12-16 22:54:38
Last local snapshot: 2020-12-20 21:55:13
Performance:
System Load: 19.08 (1 min ago) 29.27 (5 min ago) 14.67 (15 min ago)
Nominal I/O speed: 12.08 MB/s
File system: 53.23 seconds
Write speed: 1004 MB/s
Read speed: 2875 MB/s
CPU Usage Snapshot:
Type Overall
System: 11 %
User: 33 %
Idle: 56 %
Top Processes Snapshot by CPU:
Process (count) CPU (Source - Location)
Other processes 128.41 % (?)
ReportCrash 23.95 % (Apple)
EtreCheck 17.37 % (App Store)
accountsd 1.10 % (Apple)
tccd 0.59 % (Apple)
Top Processes Snapshot by Memory:
Process (count) RAM usage (Source - Location)
EtreCheck 611 MB (App Store)
Finder 121 MB (Apple)
AppleSpell 93 MB (Apple)
Dock 59 MB (Apple)
UIKitSystem 40 MB (Apple)
Top Processes Snapshot by Network Use:
Process Input / Output (Source - Location)
Other processes 202 KB / 81 KB (?)
homed 46 KB / 9 KB (Apple)
ReceiverHelper 6 KB / 1 KB (? - /usr/local/libexec/ReceiverHelper.app)
spindump_agent 0 B / 0 B (Apple)
Avast VPN Action 0 B / 0 B (AVAST Software a.s.)
Virtual Memory Information:
Physical RAM: 8 GB
Free RAM: 118 MB
Used RAM: 3.63 GB
Cached files: 4.25 GB
Available RAM: 4.37 GB
Swap Used: 0 B
Software Installs (past 30 days):
Install Date Name (Version)
2020-11-24 macOS Big Sur (11.0.1)
2020-11-28 macOS Catalina 10.15.7-Update
2020-11-29 macOS 11.0.1 (11.0.1)
2020-11-29 Pro Video-Formate (2.2.0)
2020-11-29 MRTConfigData (1.72)
2020-12-03 Voice Update - Helena (1.14.4)
2020-12-05 Microsoft AutoUpdate
2020-12-05 Microsoft PowerPoint
2020-12-05 Microsoft Excel
2020-12-05 Microsoft OneNote
2020-12-05 Avast Cleanup Premium
2020-12-06 Microsoft Outlook
2020-12-06 Citrix Workspace (20.12.0)
2020-12-09 AvastHUB
2020-12-12 Airmail (4.5.4)
2020-12-14 Citrix SSO (1.3.4)
2020-12-19 XProtectPlistConfigData (2137)
2020-12-20 EtreCheck (5.6.4)
Clean up:
/Library/LaunchDaemons/us.zoom.rooms.daemon.plist
/Applications/ZoomPresence.app/Contents/MacOS/ZoomRoomsDaemon
Executable not found
Diagnostics Information (past 7-30 days):
Directory /Library/Logs/DiagnosticReports is not accessible.
Enable Full Drive Access to see more information.
End of report
