Macbook Air 2012 stürzt ständig ab

eponine

Alkmene
Mitglied seit
27.03.19
Beiträge
32
Hallo, seit ca. 4 Wochen stürzt mein MacBook Air (BJ 2012) andauernd ab. Und alle apps stürzen dauernd ab. Websites werden immer neu geladen oder stürzen ab. Und das alles von einem auf den anderen Tag.
Ich bin Macanfänger und weiß echt nicht was los ist. Hardwaredefekt? Virus?
Hier mal der Etrecheckreport, vielleicht kann den einer von euch interpretieren:
Selbst EtreCheck stürzt dauernd ab, außer wenn ich angebe: no problem- just checking
Vielen Dank!

Code:
EtreCheck version: 5.4.1 (5041)

Report generated: 2019-10-08 17:43:14

Download EtreCheck from https://etrecheck.com

Runtime: 3:17

Performance: Excellent

Sandbox: Enabled

Full drive access: Enabled


Problem: No problem - just checking


Major Issues:

    Anything that appears on this list needs immediate attention.


    Runaway process - A process is using a large percentage of your CPU.

    Unsigned files - There are unsigned software files installed that could be adware and should be reviewed.

    Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure.


Minor Issues:

    These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.


    Apps crashing - There have been numerous app crashes.

    32-bit Apps - This machine has 32-bits apps will not work after macOS 10.14 “Mojave”.


Hardware Information:

    MacBook Air (13-inch, Mid 2012)

    MacBook Air Model: MacBookAir5,2

    1 1,8 GHz Dual-Core Intel Core i5 (i5-3427U) CPU: 2-core

    4 GB RAM - Not upgradeable

        BANK 0/DIMM0 - 2 GB DDR3 1600

        BANK 1/DIMM0 - 2 GB DDR3 1600

    Battery: Health = Normal - Cycle count = 17


Video Information:

    Intel HD Graphics 4000 - VRAM: 1536 MB

        Color LCD 1152 x 720


Drives:

    disk0 - APPLE SSD SM256E 251.00 GB (Solid State - TRIM: Yes)

    Internal SATA 6 Gigabit Serial ATA

        disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

        disk0s2 [APFS Container] 250.79 GB

            disk1 [APFS Virtual drive] 250.79 GB (Shared by 5 volumes)

                disk1s1 - S*************n (APFS) [APFS Virtual drive] (Shared - 111.69 GB used)

                disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)

                disk1s3 - Recovery (APFS) [Recovery] (Shared)

                disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)

                disk1s5 - S*****s (APFS) (Shared - 10.61 GB used)


Mounted Volumes:

    disk1s1 - S*************n [APFS Virtual drive]

        250.79 GB (Shared - 111.69 GB used - 126.72 GB free)

        APFS

        Mount point: /System/Volumes/Data


    disk1s4 - VM [APFS VM]

        250.79 GB (Shared - 1.07 GB used - 126.72 GB free)

        APFS

        Mount point: /private/var/vm


    disk1s5 - S*****s

        250.79 GB (Shared - 10.61 GB used - 126.72 GB free)

        APFS

        Mount point: /

        Read-only: Yes


Network:

    Interface en4: iPad

    Interface en3: iPhone

    Interface en0: Wi-Fi

        802.11 a/b/g/n

    Interface en2: Bluetooth PAN

    Interface bridge0: Thunderbolt Bridge


System Software:

    macOS Catalina 10.15 (19A583)

    Time since boot: Less than an hour


Notifications:


    /Applications/EtreCheck.app

        one notification


Security:

    Gatekeeper: Enabled

    System Integrity Protection: Enabled


Unsigned Files:

    Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

        Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

        Details: Exact match found in the whitelist - probably OK


    Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

        Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

        Details: Exact match found in the whitelist - probably OK


    Launchd: /Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist

        Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer

        Details: Domain name invalid - possibly adware


    Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist

        Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

        Details: Exact match found in the whitelist - probably OK


    Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist

        Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

        Details: Exact match found in the whitelist - probably OK


32-bit Applications:

    11 32-bit apps


System Launch Agents:

    [Not Loaded] 16 Apple tasks

    [Loaded] 174 Apple tasks

    [Running] 119 Apple tasks


System Launch Daemons:

    [Not Loaded] 35 Apple tasks

    [Loaded] 187 Apple tasks

    [Running] 114 Apple tasks


Launch Agents:

    [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-04-02)

    [Not Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2019-02-28)

    [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2019-10-04)

    [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-10-04)

    [Not Loaded] com.oracle.java.Java-Updater.plist (? e2df406 - installed 2019-10-03)


Launch Daemons:

    [Loaded] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2019-02-28)

    [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2019-10-04)

    [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-08-27)

    [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2019-09-19)

    [Running] com.crystalidea.macsfancontrol.smcwrite.plist (Ilya Parniuk - installed 2019-09-28)

    [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2019-10-03)


User Launch Agents:

    [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-10-04)


User Login Items:

    SpeechSynthesisServer.app (Apple - installed 2019-09-29)

        (Application - /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)


Internet Plug-ins:

    FlashPlayer-10.6: 32.0.0.255 (Adobe Systems, Inc. - installed 2019-09-28)

    Flash Player: 32.0.0.255 (Adobe Systems, Inc. - installed 2019-09-28)

    JavaAppletPlugin: Java 8 Update 221 build 11 (? - installed 2019-10-03)

    AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2019-02-28)


3rd Party Preference Panes:

    Flash Player (installed 2019-08-27)

    Java (installed 2019-07-04)


Time Machine:

    Auto backup: Yes

    Volumes being backed up:

        S*****s: Disk size: 250.79 GB - Disk used: 124.07 GB

    Destinations:

        S*****e [Local] (Last used)

            Total size: 999.86 GB

            Total number of backups: 11

            Oldest backup: 2019-06-26 14:54:51

            Last backup: 2019-10-08 16:39:55

    3 local snapshots

    Oldest local snapshot: 2019-10-08 10:03:16

    Last local snapshot: 2019-10-08 15:53:39


Performance:

    System Load: 3.44 (1 min ago) 3.28 (5 min ago) 2.93 (15 min ago)

    Nominal I/O speed: 7.39 MB/s

    File system: 44.53 seconds

    Write speed:  390 MB/s

    Read speed:  473 MB/s


CPU Usage Snapshot:

    Type Overall

    System 10 %

    User 50 %

    Idle 41 %


Top Processes Snapshot by CPU:

    Process (count) CPU (Source - Location)

    Other processes 201.02 % (?)

    Safari 16.91 % (Apple)

    com.apple.WebKit.WebContent.xpc (10) 8.62 % (Apple)

    EtreCheck 4.00 % (App Store)

    com.apple.WebKit.Networking.xpc 1.86 % (Apple)


Top Processes Snapshot by Memory:

    Process (count) RAM usage (Source - Location)

    EtreCheck 276 MB (App Store)

    com.apple.WebKit.WebContent.xpc (10) 101 MB (Apple)

    Safari 78 MB (Apple)

    suggestd 47 MB (Apple)

    accountsd 42 MB (Apple)


Top Processes Snapshot by Network Use:

    Process Input / Output (Source - Location)

    com.apple.WebKit.Networking.xpc 9 MB / 341 KB (Apple)

    Other processes 80 KB / 68 KB (?)

    com.apple.Safari.SearchHelper.xpc 6 KB / 980 B (Apple)

    SystemUIServer 0 B / 64 B (Apple)

    routined 0 B / 0 B (Apple)


Virtual Memory Information:

    Physical RAM: 4 GB


    Free RAM: 60 MB

    Used RAM: 3.00 GB

    Cached files: 959 MB


    Available RAM: 1019 MB

    Swap Used: 0 B


Software Installs (past 30 days):

    Install Date Name (Version)

    2019-09-28 Adobe Flash Player (32.0.0.255)

    2019-10-01 WhatsApp (0.3.4940)

    2019-10-03 Java 8 Update 221 (1.0)

    2019-10-04 Gatekeeper Configuration Data (181)

    2019-10-08 EtreCheck (5.4.1)

    2019-10-08 XProtectPlistConfigData (2106)

    2019-10-08 MRTConfigData (1.50)


Diagnostics Information (past 7 days):

    2019-10-08 17:38:31 accountsd - Crash (3 times)

        Executable: /System/Library/Frameworks/Accounts.framework/Versions/A/Support/accountsd


    2019-10-08 17:38:27 CalendarAgent - Crash (2 times)

        Executable: /System/Library/PrivateFrameworks/CalendarAgent.framework/Executables/CalendarAgent

        Details:

            dyld3 mode




    2019-10-08 17:37:53 SubmitDiagInfo - Crash

        Executable: /System/Library/CoreServices/SubmitDiagInfo

        Details:

            dyld3 mode




    2019-10-08 17:31:37 EtreCheck.app - Crash (4 times)

        Executable: /Applications/EtreCheck.app


    2019-10-08 17:29:05 Problem Reporter.app - Crash

        Executable: /System/Library/CoreServices/Problem Reporter.app

        Details:

            dyld3 mode

            롡æ




    2019-10-08 17:24:24 MTLCompilerService - Crash (10 times)

        Executable: /System/Library/Frameworks/Metal.framework/Versions/A/XPCServices/MTLCompilerService.xpc/Contents/MacOS/MTLCompilerService

        Details:

            dyld3 mode




    2019-10-08 17:19:06 UpdaterStartupUtility - Crash (20 times)

        Executable: /Applications/Utilities/Adobe Application Manager/*/UpdaterStartupUtility

        Details:

            BUG IN CLIENT OF LIBPLATFORM: os_unfair_lock is corrupt




    2019-10-08 17:17:32 WindowServer - Crash

        Executable: /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer

        Details:

            StartTime:2019-10-08 17:16:14

            GPU:IG

            MetalDevice for accelerator(0x352f): 0x7f88f17001c8 (MTLDevice: 0x110f

            26000)

            IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/IGPU@2/AppleInt

            elFramebuffer@0




    2019-10-08 17:12:39 CVMCompiler - Crash (4 times)

        Executable: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/CVMCompiler

        Details:

            dyld3 mode




    2019-10-08 17:08:29 corespotlightd - Crash (2 times)

        Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/corespotlightd

        Details:

            dyld3 mode

            [0x70000cdeb000] CIPositionRun.h:67: failed assertion 'len == 0 || byt

            es[len-1]==0' ~/Library/Metadata/CoreSpotlight/index.spotlightV3 (apfs

            , t: 0x19, st: 0x1, f: 0x4909000)

            [0x70000cff7000] Invalid journal entry, checkSum:0x8bc2454b, storedChe

            ckSum:0xc5443f88, journalEntryOffset:1970711, journalEntrySize:2483925

            Initializing




    2019-10-08 16:53:41 xpcproxy - Crash

        Executable: /usr/libexec/xpcproxy

        Details:

            dyld3: launch, running initializers




    2019-10-08 16:26:41 ScreenSaverEngine.app - Crash

        Executable: /System/Library/CoreServices/ScreenSaverEngine.app

        Details:

            objc_msgSend() selector name: _viewWillMoveToWindow:unhiding:

            dyld3 mode




    2019-10-08 15:55:20 backupd - High CPU Use (2 times)

        Executable: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd


    2019-10-08 15:46:47 Safari.app - Crash (2 times)

        Executable: /Applications/Safari.app

        Details:

            abort() called

            com.apple.Safari.SandboxBroker(497,0x11288dd40) malloc: Incorrect chec

            ksum for freed object 0x7ff7f47022c0: probably modified after being fr

            eed.

            Corrupt value: 0x9011000000000000




    2019-10-08 15:46:42 Activity Monitor.app - Crash

        Executable: /System/Applications/Utilities/Activity Monitor.app

        Details:

            dyld3 mode




    2019-10-08 15:46:17 mdworker_shared - Crash (13 times)

        Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdworker_shared

        Details:

            pre-plugin fstype:hfs fsflag:4809018 flags:5E diag:0 isXCode:0 uti:dyn

            .ah62d4rv4ge80w3dq plugin:internalPlainTextImporter - find suspect fil

            e using: sudo mdutil -t 535357

            abort() called

            mdworker_shared(1025,0x70000ef75000) malloc: *** error for object 0x17

            fa303e08550: pointer being freed was not allocated




    2019-10-08 15:45:23 Kernel Panic (4 times)

        Details:

            panic(cpu 2 caller 0xffffff800ef98518): "a freed zone element has been

             modified in zone kalloc.512: expected 0xc06eeee222f03b80 but found 0x

            c0feeee222f03b80, bits changed 0x90000000000000, at offset 0 of 512 in

             element 0xffffff8029721800, cookies 0x3f0011620b822180 0x535218c3cc4d

            27d"@/BuildRoot/Library/Caches/com.apple.xbs/Sources/xnu/xnu-6153.11.2

            6/osfmk/kern/zalloc.c:1229




    2019-10-08 15:43:57 ReportCrash - Crash (18 times)

        Executable: /System/Library/CoreServices/ReportCrash

        Details:

            dyld3 mode

            Analyzing process: ReportCrash[940], path: /System/Library/CoreService

            s/ReportCrash; parent process: [1], path: /sbin/launchd




    2019-10-08 15:34:46 QuickLookUIService - Crash

        Executable: /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.framework/Versions/A/XPCServices/QuickLookUIService.xpc/Contents/MacOS/QuickLookUIService

        Details:

            dyld3 mode

            yYöˇˇ




    2019-10-08 15:33:18 Weather.app - Crash

        Executable: /System/Library/CoreServices/Weather.app

        Details:

            dyld3 mode




    2019-10-08 15:31:49 com.apple.WebKit.WebContent - Crash (20 times)

        Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent

        Details:

            BUG IN CLIENT OF LIBDISPATCH: corruption of lock owner

            Bundle controller class:

            BrowserBundleController




    2019-10-08 15:30:46 mds_stores - Crash (6 times)

        Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mds_stores

        Details:

            dyld3 mode

            [0x7000066d7000] Error unliking store.updates: 2

            [0x7000066d7000] oid_to_path error 0x7f891ff03bb0 <OS_xpc_connection:

            <connection: 0x7f891ff01c00> { name = (anonymous), listener = false, p

            id = 1060, euid = 0, egid = 0, asid = 100000 }> <OS_xpc_error: <error:

             0x7fff9bfebdb0> { count = 1, transaction: 0, voucher = 0x0, contents

            =

            "XPCErrorDescription" => <string: 0x7fff9bfebf70> { length = 22, conte

            nts = "Connection interrupted" }

            }>

            [0x7000066d7000] oid_to_path error 0x7f891ff03bb0 <OS_xpc_connection:

            <connection: 0x7f891ff01c00> { name = (anonymous), listener = false, p

            id = 1060, euid = 0, egid = 0, asid = 100000 }> <OS_xpc_error: <error:

             0x7fff9bfebdb0> { count = 1, transaction: 0, voucher = 0x0, contents

            =

            "XPCErrorDescription" => <string: 0x7fff9bfebf70> { length = 22, conte

            nts = "Connection interrupted" }

            }>

            [0x7000064cb000] Failed to get kMDStoreAccumulatedCounts

            [0x7000064cb000] Failed to get kMDStoreAccumulatedSizes

            [0x70000654e000] check_crash_state: 1 for /System/Volumes/Data/Volumes

            /Seagate/.Spotlight-V100/Store-V2/B376853F-8C24-4B4C-8024-EE688243590C

            [0x70000654e000] crash count: 3

            [0x70000654e000] Detected recurring crashes 3 hour window

            Initializing




    2019-10-08 15:30:25 mds - Crash (2 times)

        Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mds

        Details:

            dyld3 mode

            Initializing




    2019-10-08 15:25:46 locationd - Crash

        Executable: /usr/libexec/locationd

        Details:

            dyld3 mode




    2019-10-08 10:11:39 SoftwareUpdateNotificationManager.app - Crash

        Executable: /System/Library/PrivateFrameworks/SoftwareUpdate.framework/Versions/A/Resources/SoftwareUpdateNotificationManager.app

        Details:

            dyld3: launch, running initializers




    2019-10-06 18:05:50 fontworker - Crash (3 times)

        Executable: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Support/fontworker

        Details:

            dyld3: launch, running initializers




    2019-10-06 16:42:11 Preview.app - Crash (7 times)

        Executable: /System/Applications/Preview.app


    2019-10-05 16:48:22 suggestd - Crash (20 times)

        Executable: /System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/suggestd

        Details:

            dyld3 mode




    2019-10-05 16:01:46 Notes.app - Crash

        Executable: /Applications/Notes.app

        Details:

            objc_msgSend() selector name: objectForKey:

            dyld3 mode




    2019-10-05 12:53:19 agcinvokerutility - Crash

        Executable: /Library/Application Support/Adobe/*/agcinvokerutility


    2019-10-05 12:40:43 storeassetd - Crash

        Executable: /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Resources/storeassetd

        Details:

            dyld3 mode




    2019-10-05 12:31:44 SketchUp.app - Crash (2 times)

        Executable: /Applications/SketchUp 2017/SketchUp.app


    2019-10-05 09:08:46 mdworker - Crash

        Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdworker

        Details:

            Initializing




    2019-10-04 21:02:59 AudioComponentRegistrar - Crash

        Executable: /System/Library/Frameworks/AudioToolbox.framework/AudioComponentRegistrar

        Details:

            objc_msgSend() selector name: init

            dyld3 mode





End of report
 
Zuletzt bearbeitet von einem Moderator:

Martin Wendel

Redakteur & Moderator
AT Administration
AT Moderation
AT Redaktion
Mitglied seit
06.04.08
Beiträge
42.870
Mod Info
Diese Anfrage ist auch außerhalb von Apfeltalk, in einem oder mehreren anderen Foren, platziert worden. Zweifelsohne beabsichtigt der Verfasser damit eine schnellere oder umfangreichere Problemlösung. Hilfsbereite Apfeltalker kennen und verfolgen zumeist diese Parallel-Diskussion nicht und wissen damit auch nicht, ob und welche Problemlösung inzwischen dort womöglich gefunden wurde und investieren Zeit und Herzblut in die Beantwortung der gestellten Frage.

Aus diesem Grund verweisen wir den Verfasser (@eponine) noch einmal auf unsere Forenregeln, im Speziellen Punkt 2. Allen anderen geben wir den Hinweis, dass es sich hier um ein Crossposting handelt.
 

eponine

Alkmene
Mitglied seit
27.03.19
Beiträge
32
Sorry, bin neu hier und hatte das nicht gelesen.