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MacBook Air 13" Tastatur reagiert teilweise nicht

bjoho

Erdapfel
Registriert
15.02.16
Beiträge
2
Hallo zusammen,

bei meinem Air reagiert teilweise die Taste "a" und die "delete" Taste nicht. Allerdings nur in den Programmen Safari, One Note und Word. Wenn ich es dann runterfahre geht es wieder. Teilweise für länger, teilweise nur für kurz. Kann mir jemand helfen?

Herzlichen Dank

bjoho
 

ImpCaligula

deaktivierter Benutzer
Registriert
05.04.10
Beiträge
13.859
Lade Dir bitte EtreCheck herunter und poste den kompletten Log in Code Tags hier rein. Danke.
 

bjoho

Erdapfel
Registriert
15.02.16
Beiträge
2
super, DANKE... hier ist er:

EtreCheck version: 2.9.4 (254)

Report generated 2016-02-17 11:58:25

Download EtreCheck from http://etrecheck.com

Runtime 1:54

Performance: Excellent



Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Click the [Check files] link for help with unknown files.



Problem: Other problem



Hardware Information:

MacBook Air (13-inch, Mid 2013)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Air - model: MacBookAir6,2

1 1,3 GHz Intel Core i5 CPU: 2-core

4 GB RAM Not upgradeable

BANK 0/DIMM0

2 GB DDR3 1600 MHz ok

BANK 1/DIMM0

2 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en0: 802.11 a/b/g/n/ac

Battery: Health = Normal - Cycle count = 416



Video Information:

Intel HD Graphics 5000

Color LCD 1440 x 900



System Software:

OS X El Capitan 10.11.3 (15D21) - Time since boot: about one day



Disk Information:

APPLE SSD SM0256F disk0 : (251 GB) (Solid State - TRIM: Yes)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 249.78 GB (32.45 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 250.14 GB Online



USB Information:

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller



Thunderbolt Information:

Apple Inc. thunderbolt_bus



Gatekeeper:

Mac App Store and identified developers



Unknown Files:

/Library/LaunchDaemons/com.kace.konea.plist

One unknown file found. [Check files]



Kernel Extensions:

/Applications/Tunnelblick.app

[not loaded] net.tunnelblick.tap (1.0 - 2014-04-20) [Support]

[not loaded] net.tunnelblick.tun (1.0 - 2014-04-20) [Support]



/System/Library/Extensions

[loaded] info.ennowelbers.framebuffer (1 - SDK 10.2 - 2016-02-01) [Support]



Startup Items:

AMPAgentBootup: Path: /Library/StartupItems/AMPAgentBootup

Startup items are obsolete in OS X Yosemite



System Launch Agents:

[loaded] 153 Apple tasks

[running] 83 Apple tasks



System Launch Daemons:

[loaded] 194 Apple tasks

[running] 93 Apple tasks



Launch Agents:

[loaded] com.kace.AdminAlert.plist (2014-11-12) [Support]

[loaded] com.oracle.java.Java-Updater.plist (2015-10-01) [Support]

[failed] com.teamviewer.teamviewer.plist (2015-08-05) [Support] [Details]

[failed] com.teamviewer.teamviewer_desktop.plist (2015-08-05) [Support]



Launch Daemons:

[loaded] com.adobe.fpsaud.plist (2016-01-29) [Support]

[running] com.kace.ampagent.plist (2015-04-14) [Support]

[loaded] com.kace.ampwatchdog.plist (2015-04-14) [Support]

[failed] com.kace.konea.plist (2015-04-14) [Support]

[loaded] com.microsoft.office.licensing.helper.plist (2011-03-10) [Support]

[loaded] com.oracle.java.Helper-Tool.plist (2015-10-01) [Support]

[loaded] com.teamviewer.Helper.plist (2014-11-17) [Support]

[failed] com.teamviewer.teamviewer_service.plist (2015-08-05) [Support]

[failed] com.torch.update.agent.plist (2013-09-26) [Support]



User Launch Agents:

[loaded] com.spotify.webhelper.plist (2015-08-05) [Support]



User Login Items:

iTunesHelper Programm (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app) (2015-12-14)

Spotify UNKNOWN Hidden (missing value)

DesktopStreamer UNKNOWN (missing value)

Contacts Programm (/Applications/Contacts.app) (2016-02-01)



Other Apps:

[running] com.apple.xpc.launchd.oneshot.0x10000002.EtreCheck (2016-02-14)

[loaded] com.fiplab.MenuTabHelper (2016-02-15)

[running] com.fiplab.facetab.52192 (2016-02-15)

[running] com.intego.virusbarrierexpress.agent (2013-10-14)

[running] com.microsoft.onenote.mac.60832 (2016-01-22)



Internet Plug-ins:

Flip4Mac WMV Plugin: 3.2.0.16 - SDK 10.8 (2013-11-28) [Support]

FlashPlayer-10.6: 20.0.0.306 - SDK 10.6 (2016-02-10) [Support]

QuickTime Plugin: 7.7.3 (2016-02-01)

Flash Player: 20.0.0.306 - SDK 10.6 (2016-02-10) [Support]

Default Browser: 601 - SDK 10.11 (2016-02-01)

SharePointBrowserPlugin: 14.6.0 - SDK 10.6 (2016-01-25) [Support]

Unity Web Player: UnityPlayer version 4.5.3f3 - SDK 10.6 (2014-08-29) [Support]

Silverlight: 5.1.30214.0 - SDK 10.6 (2014-03-17) [Support]

MeetingJoinPlugin: Unknown - SDK 10.2 (2015-09-14) [Support]

JavaAppletPlugin: Java 8 Update 65 build 17 (2015-11-02) Check version



User internet Plug-ins:

ZoomUsPlugIn: 3.0.46828.0919 - SDK 10.9 (2014-09-20) [Support]



Safari Extensions:

Shop-Alarm Safari (2015-04-03)



3rd Party Preference Panes:

Flash Player (2016-01-29) [Support]

Flip4Mac WMV (2013-03-29) [Support]

Java (2015-11-02) [Support]



Time Machine:

Skip System Files: NO

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 249.78 GB Disk used: 217.33 GB

Destinations:

BRILLE24 [Local]

Total size: 499.76 GB

Total number of backups: 48

Oldest backup: 10.07.14, 00:52

Last backup: 04.02.16, 14:24

Size of backup disk: Too small

Backup size 499.76 GB < (Disk used 217.33 GB X 3)



Top Processes by CPU:

12% kernel_task

8% WindowServer

1% fontd

1% Dock

0% MenuTab for Facebook



Top Processes by Memory:

549 MB kernel_task

172 MB com.apple.WebKit.WebContent(2)

147 MB iTunes

143 MB mdworker(11)

139 MB softwareupdated



Virtual Memory Information:

82 MB Free RAM

3.92 GB Used RAM (1016 MB Cached)

4 MB Swap Used



Diagnostics Information:

Feb 16, 2016, 09:57:37 AM Self test - passed




Danke vorab