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Mac schaltet sich ständig aus wenn Safari läuft

SophiaRB

Golden Delicious
Registriert
11.04.15
Beiträge
7
Hi (Hoffentlich im richtigen Themenbereich hier..)

Seit neustem schaltet sich mein Mac andauernd aus während ich mit Safari surfe.
Der Bildschirm wird schwarz und es wird folgendes in 6 Sprachen angezeigt: "Ihr Computer wurde auf Grund eines Problems neu gestartet. Drücken Sie zum Fortfahren eine Taste oder warten Sie einige Sekunden."
Wenn ich eine Taste gedrückt habe startet er auch ganz normal und es geht weiter.

Ich habe bereits den von Apple Hardware Test gemacht, der nichts entdecken konnte.

Vielen Dank im Voraus..

Anbei der EtreCheck:

Code: 
EtreCheck version: 2.4.2 (142)
Report generated 4/6/16, 6:37 PM
Download EtreCheck from http://etresoft.com/etrecheck

Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.

Hardware Information: (What does this mean?)
    MacBook Pro (Retina, 15-inch, Mid 2014) (Technical Specifications)
    MacBook Pro - model: MacBookPro11,2
    1 2.2 GHz Intel Core i7 CPU: 4-core
    16 GB RAM Not upgradeable
        BANK 0/DIMM0
            8 GB DDR3 1600 MHz ok
        BANK 1/DIMM0
            8 GB DDR3 1600 MHz ok
    Bluetooth: Good - Handoff/Airdrop2 supported
    Wireless:  en0: 802.11 a/b/g/n/ac
    Battery: Health = Normal - Cycle count = 292 - SN = D865024Y3WMF9CPAM

Video Information: (What does this mean?)
    Intel Iris Pro
        Color LCD 2880 x 1800

System Software: (What does this mean?)
    OS X 10.10.5 (14F1713) - Time since boot: less than an hour

Disk Information: (What does this mean?)
    APPLE SSD SM0256F disk0 : (251 GB) (Solid State - TRIM: Yes)
        EFI (disk0s1) <not mounted> : 210 MB
        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        Macintosh HD (disk1) / : 249.82 GB (201.28 GB free)
            Core Storage: disk0s2 250.14 GB Online

USB Information: (What does this mean?)
    Apple Internal Memory Card Reader
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Inc. BRCM20702 Hub
        Apple Inc. Bluetooth USB Host Controller

Thunderbolt Information: (What does this mean?)
    Apple Inc. thunderbolt_bus

Gatekeeper: (What does this mean?)
    Mac App Store and identified developers

Kernel Extensions: (What does this mean?)
        /Applications/Parallels Access.app
    [loaded]    com.parallels.virtualsound (1.0.36 36 - SDK 10.6) [Click for support]

        /Applications/Parallels Desktop.app
    [not loaded]    com.parallels.kext.hypervisor (10.2.0 28956 - SDK 10.7) [Click for support]
    [not loaded]    com.parallels.kext.netbridge (10.2.0 28956 - SDK 10.7) [Click for support]
    [not loaded]    com.parallels.kext.usbconnect (10.2.0 28956 - SDK 10.7) [Click for support]
    [not loaded]    com.parallels.kext.vnic (10.2.0 28956 - SDK 10.7) [Click for support]

        /Library/Extensions
    [loaded]    com.avira.kext.FileAccessControl (1.2.2 - SDK 10.9) [Click for support]

        /System/Library/Extensions
    [not loaded]    com.devguru.driver.SamsungComposite (1.4.32 - SDK 10.6) [Click for support]

        /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
    [not loaded]    com.devguru.driver.SamsungACMControl (1.4.32 - SDK 10.6) [Click for support]
    [not loaded]    com.devguru.driver.SamsungACMData (1.4.32 - SDK 10.6) [Click for support]
    [not loaded]    com.devguru.driver.SamsungMTP (1.4.32 - SDK 10.5) [Click for support]
    [not loaded]    com.devguru.driver.SamsungSerial (1.4.32 - SDK 10.6) [Click for support]

Launch Agents: (What does this mean?)
    [loaded]    com.avira.antivirus.general.agent.plist [Click for support]
    [loaded]    com.avira.antivirus.ipm.ui.plist [Click for support]
    [loaded]    com.avira.antivirus.notifications.agent.plist [Click for support]
    [loaded]    com.avira.antivirus.odscan.default.plist [Click for support]
    [loaded]    com.avira.antivirus.scheduler.agent.plist [Click for support]
    [running]    com.avira.antivirus.systray.plist [Click for support]
    [loaded]    com.avira.antivirus.telemetry.agent.plist [Click for support]
    [loaded]    com.avira.antivirus.update.default.plist [Click for support]
    [running]    com.avira.helper.avstats.plist [Click for support]
    [running]    com.intego.commonservices.integomenu.plist [Click for support]
    [loaded]    com.intego.commonservices.taskmanager.plist [Click for support]
    [loaded]    com.intego.commonservices.uninstaller.plist [Click for support]
    [loaded]    com.intego.netbarrier.alert.plist [Click for support]
    [running]    com.intego.netupdate.agent.plist [Click for support]
    [loaded]    com.intego.virusbarrier.alert.plist [Click for support]
    [loaded]    com.parallels.mobile.prl_deskctl_agent.launchagent.plist [Click for support]

Launch Daemons: (What does this mean?)
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [failed]    com.avira.antivirus.dbcleaner.plist [Click for support] [Click for details]
    [failed]    com.avira.antivirus.ipm.loader.plist [Click for support] [Click for details]
    [running]    com.avira.helper.watchdox.plist [Click for support]
    [running]    com.intego.commonservices.daemon.integod.plist [Click for support]
    [running]    com.intego.commonservices.daemon.taskmanager.plist [Click for support]
    [loaded]    com.intego.commonservices.icalserver.plist [Click for support]
    [loaded]    com.intego.commonservices.metrics.kschecker.plist [Click for support]
    [running]    com.intego.netbarrier.daemon.logger.plist [Click for support]
    [running]    com.intego.netbarrier.daemon.monitor.plist [Click for support]
    [running]    com.intego.netbarrier.daemon.plist [Click for support]
    [running]    com.intego.netupdate.daemon.plist [Click for support]
    [loaded]    com.intego.virusbarrier.daemon.emlparser.plist [Click for support]
    [loaded]    com.intego.virusbarrier.daemon.logger.plist [Click for support]
    [running]    com.intego.virusbarrier.daemon.plist [Click for support]
    [loaded]    com.intego.virusbarrier.daemon.scanner.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    [running]    com.parallels.mobile.dispatcher.launchdaemon.plist [Click for support]
    [loaded]    com.parallels.mobile.kextloader.launchdaemon.plist [Click for support]

User Launch Agents: (What does this mean?)
    [loaded]    com.parallels.mobile.startgui.launchagent.plist [Click for support]
    [running]    com.spotify.webhelper.plist [Click for support]

User Login Items: (What does this mean?)
    iTunesHelper    Programm  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    KiesAgent    UNKNOWN Hidden (missing value)
    fuspredownloader    Programm Hidden (~/Library/Application Support/.FUS/fuspredownloader.app)

Internet Plug-ins: (What does this mean?)
    FlashPlayer-10.6: Version: 21.0.0.197 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    Flash Player: Version: 21.0.0.197 - SDK 10.6 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
    Silverlight: Version: 5.1.41212.0 - SDK 10.6 [Click for support]
    JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version

Safari Extensions: (What does this mean?)
    Open in Internet Explorer
    uBlock

3rd Party Preference Panes: (What does this mean?)
    Flash Player  [Click for support]

Time Machine: (What does this mean?)
    Time Machine not configured!

Top Processes by CPU: (What does this mean?)
        38%    avbackendproxy worker (avguard-license)
         4%    com.apple.WebKit.WebContent(4)
         3%    WindowServer
         3%    Safari
         2%    fontd

Top Processes by Memory: (What does this mean?)
    896 MB    kernel_task
    836 MB    com.apple.WebKit.WebContent(4)
    475 MB    Photos
    410 MB    savapi
    328 MB    Safari

Virtual Memory Information: (What does this mean?)
    6.88 GB    Free RAM
    9.11 GB    Used RAM (2.13 GB Cached)
    0 B    Swap Used

Diagnostics Information: (What does this mean?)
    Apr 6, 2016, 06:06:54 PM    /Library/Logs/DiagnosticReports/Kernel_2016-04-06-180654_[redacted].panic [Click for details]
    Apr 6, 2016, 06:06:52 PM    Self test - passed
    Apr 5, 2016, 08:28:06 PM    /Library/Logs/DiagnosticReports/Kernel_2016-04-05-202806_[redacted].panic [Click for details]
    Mar 30, 2016, 12:11:56 PM    /Library/Logs/DiagnosticReports/Kernel_2016-03-30-121156_[redacted].panic [Click for details]
    Mar 29, 2016, 04:50:54 PM    /Library/Logs/DiagnosticReports/Kernel_2016-03-29-165054_[redacted].panic [Click for details]
    Mar 25, 2016, 02:35:31 PM    /Library/Logs/DiagnosticReports/Kernel_2016-03-25-143531_[redacted].panic [Click for details]
    Mar 25, 2016, 09:54:40 AM    /Library/Logs/DiagnosticReports/Kernel_2016-03-25-095440_[redacted].panic [Click for details]
    Mar 25, 2016, 09:47:17 AM    /Library/Logs/DiagnosticReports/Kernel_2016-03-25-094717_[redacted].panic [Click for details]
    Mar 25, 2016, 09:36:42 AM    /Library/Logs/DiagnosticReports/Kernel_2016-03-25-093642_[redacted].panic [Click for details]
    Mar 23, 2016, 10:08:52 AM    /Library/Logs/DiagnosticReports/Kernel_2016-03-23-100852_[redacted].panic [Click for details]
    Mar 22, 2016, 11:05:47 AM    /Library/Logs/DiagnosticReports/Kernel_2016-03-22-110547_[redacted].panic [Click for details]
    Mar 16, 2016, 11:55:18 AM    /Library/Logs/DiagnosticReports/Kernel_2016-03-16-115518_[redacted].panic [Click for details]
    Mar 15, 2016, 03:06:13 PM    /Library/Logs/DiagnosticReports/Kernel_2016-03-15-150613_[redacted].panic [Click for details]
    Mar 15, 2016, 02:16:39 PM    /Library/Logs/DiagnosticReports/Kernel_2016-03-15-141639_[redacted].panic [Click for details]
    Mar 15, 2016, 02:11:33 PM    /Library/Logs/DiagnosticReports/Kernel_2016-03-15-141133_[redacted].panic [Click for details]
    Mar 15, 2016, 12:43:26 PM    /Library/Logs/DiagnosticReports/Kernel_2016-03-15-124326_[redacted].panic [Click for details]
    Mar 23, 2016, 09:32:13 AM    /Library/Logs/DiagnosticReports/Kernel_2016-03-23-093213_[redacted].panic [Click for details]
    Mar 15, 2016, 03:09:49 PM    /Library/Logs/DiagnosticReports/Kernel_2016-03-15-150949_[redacted].panic [Click for details]
 
Gleich 2 Virenprogramme gleichzeitig installiert?
Da würde ich als Mac auch streiken. :)

1. Hier lesen
2. Nach Anweisung des Herstellers deinstallieren
3. Erneutes EtreCeck um zu schauen ob die Schadprogramme weg sind.
 
  • Like
Reaktionen: echo.park
Manche Lernen es halt nicht, bzw. sind noch von Windows so Programmiert das sie es auch auf Mac drauf haben wollen.
 
Mehr ist doch immer besser. Vor allem mehr Angriffsfläche :)
 
Gleich noch Flash, Java und Silverlight und alles was mit diesem Mist zu tun hat runterwerfen.
 
Vielen Dank schon mal dafür! :)

Habe mein Bestes gegeben und versucht alles runter zu schmeißen (der Avira-Supportcollector will irgendwie nicht) Wo ich schon dabei war, dachte ich mir ich deinstallieren Parallels auch noch, allerdings scheint das auch nicht ganz zu verschwinden.. Nun gut, das ist jetzt nicht das Problem hier!

@Farafan, glaubst du dass es an den beiden Antivirenprogrammen lag? Den Avira hab ich mir erst runtergeladen nachdem das Problem anfing.. =/

Code: 
EtreCheck version: 2.4.2 (142)
Report generated 4/6/16, 8:34 PM
Download EtreCheck from http://etresoft.com/etrecheck

Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.

Hardware Information: (What does this mean?)
    MacBook Pro (Retina, 15-inch, Mid 2014) (Technical Specifications)
    MacBook Pro - model: MacBookPro11,2
    1 2.2 GHz Intel Core i7 CPU: 4-core
    16 GB RAM Not upgradeable
        BANK 0/DIMM0
            8 GB DDR3 1600 MHz ok
        BANK 1/DIMM0
            8 GB DDR3 1600 MHz ok
    Bluetooth: Good - Handoff/Airdrop2 supported
    Wireless:  en0: 802.11 a/b/g/n/ac
    Battery: Health = Normal - Cycle count = 293 - SN = D865024Y3WMF9CPAM

Video Information: (What does this mean?)
    Intel Iris Pro
        Color LCD 2880 x 1800

System Software: (What does this mean?)
    OS X 10.10.5 (14F1713) - Time since boot: less than an hour

Disk Information: (What does this mean?)
    APPLE SSD SM0256F disk0 : (251 GB) (Solid State - TRIM: Yes)
        EFI (disk0s1) <not mounted> : 210 MB
        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        Macintosh HD (disk1) / : 249.82 GB (203.40 GB free)
            Core Storage: disk0s2 250.14 GB Online

USB Information: (What does this mean?)
    Apple Internal Memory Card Reader
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Inc. BRCM20702 Hub
        Apple Inc. Bluetooth USB Host Controller

Thunderbolt Information: (What does this mean?)
    Apple Inc. thunderbolt_bus

Gatekeeper: (What does this mean?)
    Mac App Store and identified developers

Kernel Extensions: (What does this mean?)
        /System/Library/Extensions
    [not loaded]    com.devguru.driver.SamsungComposite (1.4.32 - SDK 10.6) [Click for support]

        /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
    [not loaded]    com.devguru.driver.SamsungACMControl (1.4.32 - SDK 10.6) [Click for support]
    [not loaded]    com.devguru.driver.SamsungACMData (1.4.32 - SDK 10.6) [Click for support]
    [not loaded]    com.devguru.driver.SamsungMTP (1.4.32 - SDK 10.5) [Click for support]
    [not loaded]    com.devguru.driver.SamsungSerial (1.4.32 - SDK 10.6) [Click for support]

Launch Agents: (What does this mean?)
    [loaded]    com.parallels.mobile.prl_deskctl_agent.launchagent.plist [Click for support]

Launch Daemons: (What does this mean?)
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    [failed]    com.parallels.mobile.dispatcher.launchdaemon.plist [Click for support]
    [failed]    com.parallels.mobile.kextloader.launchdaemon.plist [Click for support] [Click for details]

User Launch Agents: (What does this mean?)
    [running]    com.spotify.webhelper.plist [Click for support]

User Login Items: (What does this mean?)
    iTunesHelper    Programm  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    KiesAgent    UNKNOWN Hidden (missing value)
    fuspredownloader    Programm Hidden (~/Library/Application Support/.FUS/fuspredownloader.app)

Internet Plug-ins: (What does this mean?)
    Default Browser: Version: 600 - SDK 10.10
    QuickTime Plugin: Version: 7.7.3
    SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]

Safari Extensions: (What does this mean?)
    Open in Internet Explorer
    uBlock

3rd Party Preference Panes: (What does this mean?)
    None

Time Machine: (What does this mean?)
    Time Machine not configured!

Top Processes by CPU: (What does this mean?)
         4%    mdworker(7)
         3%    fontd
         2%    WindowServer
         0%    taskgated
         0%    cloudpaird

Top Processes by Memory: (What does this mean?)
    762 MB    kernel_task
    98 MB    mdworker(7)
    82 MB    ocspd
    66 MB    mds_stores
    66 MB    Dock

Virtual Memory Information: (What does this mean?)
    13.00 GB    Free RAM
    3.05 GB    Used RAM (966 MB Cached)
    0 B    Swap Used

Diagnostics Information: (What does this mean?)
    Apr 6, 2016, 08:32:43 PM    Self test - passed
    Apr 6, 2016, 06:06:54 PM    /Library/Logs/DiagnosticReports/Kernel_2016-04-06-180654_[redacted].panic [Click for details]
    Apr 5, 2016, 08:28:06 PM    /Library/Logs/DiagnosticReports/Kernel_2016-04-05-202806_[redacted].panic [Click for details]
    Mar 30, 2016, 12:11:56 PM    /Library/Logs/DiagnosticReports/Kernel_2016-03-30-121156_[redacted].panic [Click for details]
    Mar 29, 2016, 04:50:54 PM    /Library/Logs/DiagnosticReports/Kernel_2016-03-29-165054_[redacted].panic [Click for details]
    Mar 25, 2016, 02:35:31 PM    /Library/Logs/DiagnosticReports/Kernel_2016-03-25-143531_[redacted].panic [Click for details]
    Mar 25, 2016, 09:54:40 AM    /Library/Logs/DiagnosticReports/Kernel_2016-03-25-095440_[redacted].panic [Click for details]
    Mar 25, 2016, 09:47:17 AM    /Library/Logs/DiagnosticReports/Kernel_2016-03-25-094717_[redacted].panic [Click for details]
    Mar 25, 2016, 09:36:42 AM    /Library/Logs/DiagnosticReports/Kernel_2016-03-25-093642_[redacted].panic [Click for details]
    Mar 23, 2016, 10:08:52 AM    /Library/Logs/DiagnosticReports/Kernel_2016-03-23-100852_[redacted].panic [Click for details]
    Mar 23, 2016, 09:32:13 AM    /Library/Logs/DiagnosticReports/Kernel_2016-03-23-093213_[redacted].panic [Click for details]
    Mar 22, 2016, 11:05:47 AM    /Library/Logs/DiagnosticReports/Kernel_2016-03-22-110547_[redacted].panic [Click for details]
    Mar 16, 2016, 11:55:18 AM    /Library/Logs/DiagnosticReports/Kernel_2016-03-16-115518_[redacted].panic [Click for details]
    Mar 15, 2016, 03:09:49 PM    /Library/Logs/DiagnosticReports/Kernel_2016-03-15-150949_[redacted].panic [Click for details]
    Mar 15, 2016, 03:06:13 PM    /Library/Logs/DiagnosticReports/Kernel_2016-03-15-150613_[redacted].panic [Click for details]
    Mar 15, 2016, 02:16:39 PM    /Library/Logs/DiagnosticReports/Kernel_2016-03-15-141639_[redacted].panic [Click for details]
    Mar 15, 2016, 02:11:33 PM    /Library/Logs/DiagnosticReports/Kernel_2016-03-15-141133_[redacted].panic [Click for details]
    Mar 15, 2016, 12:43:26 PM    /Library/Logs/DiagnosticReports/Kernel_2016-03-15-124326_[redacted].panic [Click for details]
 
Respekt, das sieht schon einmal wesentlich besser aus als vorher. :)

Erste und wichtigste Frage: Wie verhält sich dein Rechner denn jetzt? Zweite Frage: Nach der Deinstallation hast du ihn doch sicher auch einmal neu gestartet?

Es sind noch ein paar Kleinigkeiten zu tun, sieht aber schon einmal vielversprechend aus. Und unabhängig davon was ursächlich war_ Virensoftware oder Tuning-Programme schaden deinem Mac nur und halten ihre Versprechen nicht.
 
Also bis jetzt sieht es gut aus.. ich warte mal ein paar Tage ab, wie es so läuft!

Selbstverständlich habe ich das :innocent:

Ich werde die Finger davon lassen! ;) Vielen Dank nochmal!
 
  • Like
Reaktionen: doc_holleday
Ach ja: Tue dir selbst noch den Gefallen und investiere Geld in eine externe Festplatte.
Damit TimeMachine einrichten und wenn einmal ein Missgeschick passiert ist, lässt sich damit per Knopfdruck einfach "die Uhr zurückdrehen".

Eine sehr sinnvolle und nützliche Anschaffung die einem im Extremfall stundenlange Arbeit und den Verlust von wichtigen Dateien erspart. ;)
 
  • Like
Reaktionen: SophiaRB
Ansonsten könntest du auch ein oder 2 der panic Logs hier posten, der Pfad zu ihnen zeigt etrecheck ganz unten oder du suchst sie in der Konsole unter Nutzer-, oder System Diagnose Berichte.
 
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