Safari stürzt direkt ab/lässt sich nicht öffnen

[Benutzer 197099]

Wenn ich Safari öffne, stürzt es direkt ab. Fehlerbericht habe ich hereinkopiert.
Ich vermute mir irgendeine MalWare eingefangen zu haben, da wenn ich das MacBook herunterfahre, der Bildschirm dunkel wird und ein Fenster erscheint mit (sinngemäß) "Do you wish to abort the installation?".

Woran könnte das Problem liegen?

Für jede Hilfestellung bin ich sehr dankbar!

Gruß


Gerät: aktuelles MacBook Pro Retina

 

[orydz]

Versuch mal Etrecheck...

 

[nomos]

Und vorab schon mal Adwaremedic rüberlaufen lassen:
http://www.adwaremedic.com/index.php

 

[Benutzer 197099]

Vielen Dank für eure Hilfe!

Adwaremedic fand folgendes: siehe Screen.
Etrecheck siehe .txt.

Soll ich alles entfernen lassen?

Gruß

 

[maddi06]

Genau so was passiert wenn User nur ein paar Brocken hingeworfen bekommen.

@pikrat kannst du den Etrecheck bitte so posten? Damit kann man eher was anfangen.

 

[Benutzer 197099]

Danke für den Hinweis.

EtreCheck version: 2.1.8 (121)
Report generated 4. März 2015 14:29:21 MEZ
Download EtreCheck from http://etresoft.com/etrecheck

Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Click the [Adware! - Remove] links for help removing adware.

Hardware Information: ??
    MacBook Pro (Retina, 13-inch, Mid 2014) (Technical Specifications)
    MacBook Pro - model: MacBookPro11,1
    1 2.6 GHz Intel Core i5 CPU: 2-core
    8 GB RAM Not upgradeable
        BANK 0/DIMM0
            4 GB DDR3 1600 MHz ok
        BANK 1/DIMM0
            4 GB DDR3 1600 MHz ok
    Bluetooth: Good - Handoff/Airdrop2 supported
    Wireless:  en0: 802.11 a/b/g/n/ac
    Battery Health: Normal - Cycle count 46

Video Information: ??
    Intel Iris
        Color LCD spdisplays_2560x1600Retina

System Software: ??
    OS X 10.10.2 (14C109) - Time since boot: 0:42:53

Disk Information: ??
    APPLE SSD SD0128F disk0 : (121,33 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        BOOTCAMP (disk0s4) /Volumes/BOOTCAMP : 31.00 GB (1.01 GB free)
        Macintosh HD (disk1) /  [Startup]: 89.15 GB (14.16 GB free) (Low!)
            Core Storage: disk0s2 89.47 GB Online

USB Information: ??
    Apple Internal Memory Card Reader
    Apple Inc. BRCM20702 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. Apple Internal Keyboard / Trackpad
    Logitech USB Receiver

Thunderbolt Information: ??
    Apple Inc. thunderbolt_bus

Gatekeeper: ??
    Mac App Store and identified developers

Adware: ??
    Geneio [Adware! - Remove]

Kernel Extensions: ??
        /Applications/Boxcryptor.app
    [not loaded]    com.boxcryptor.BCFS.filesystems.bcfs (2.9.4 - SDK 10.9) [Click for support]

Launch Agents: ??
    [running]    com.genieoinnovation.macextension.plist  [Adware! - Remove]
    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]

Launch Daemons: ??
    [loaded]    com.cyberghostsrl.CyberghostPrivilegedHelper.plist [Click for support]
    [loaded]    com.genieoinnovation.macextension.client.plist  [Adware! - Remove]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]

User Launch Agents: ??
    [loaded]    com.genieo.completer.download.plist  [Adware! - Remove]
    [loaded]    com.genieo.completer.ltvbit.plist  [Adware! - Remove]
    [running]    com.genieo.completer.update.plist  [Adware! - Remove]
    [loaded]    com.google.keystone.agent.plist [Click for support]

User Login Items: ??
    iTunesHelper    Programm  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    Dropbox    Programm  (/Applications/Dropbox.app)

Internet Plug-ins: ??
    SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    JavaAppletPlugin: Version: Java 8 Update 31 Check version
    Default Browser: Version: 600 - SDK 10.10

Safari Extensions: ??
    Omnibar  [Adware! - Remove]

3rd Party Preference Panes: ??
    Java  [Click for support]

Time Machine: ??
    Auto backup: YES
    Volumes being backed up:
        Macintosh HD: Disk size: 89.15 GB Disk used: 75.00 GB
    Destinations:
        Time Machine Backups [Local]
        Total size: 319.73 GB
        Total number of backups: 7
        Oldest backup: 2015-01-25 20:41:00 +0000
        Last backup: 2015-03-01 10:11:14 +0000
        Size of backup disk: Excellent
            Backup size 319.73 GB > (Disk size 89.15 GB X 3)

Top Processes by CPU: ??
         4%    WindowServer
         1%    Finder
         1%    AdwareMedic
         0%    fontd
         0%    Google Chrome

Top Processes by Memory: ??
    301 MB    Google Chrome
    301 MB    Google Chrome Helper
    189 MB    WindowServer
    120 MB    mds_stores
    120 MB    Mail

Virtual Memory Information: ??
    565 MB    Free RAM
    3.96 GB    Active RAM
    3.07 GB    Inactive RAM
    987 MB    Wired RAM
    2.86 GB    Page-ins
    16 KB    Page-outs

Diagnostics Information: ??
    Mar 4, 2015, 01:46:13 PM    Self test - passed
    Mar 4, 2015, 01:37:52 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-03-04-133752_[redacted].crash
    Mar 4, 2015, 01:31:20 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-03-04-133120_[redacted].crash
    Mar 3, 2015, 09:35:11 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-03-03-213511_[redacted].crash
    Mar 3, 2015, 09:35:10 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-03-03-213510_[redacted].crash
    Mar 3, 2015, 09:34:57 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-03-03-213457_[redacted].crash
    Mar 3, 2015, 09:34:55 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-03-03-213455_[redacted].crash
    Mar 3, 2015, 09:34:54 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-03-03-213454_[redacted].crash
    Mar 3, 2015, 09:34:52 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-03-03-213452_[redacted].crash
    Mar 3, 2015, 09:34:50 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-03-03-213450_[redacted].crash
    Mar 3, 2015, 09:34:47 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-03-03-213447_[redacted].crash
    Mar 3, 2015, 09:34:36 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-03-03-213436_[redacted].crash
    Mar 3, 2015, 09:34:09 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-03-03-213409_[redacted].crash
    Mar 3, 2015, 09:34:08 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-03-03-213408_[redacted].crash
    Mar 3, 2015, 05:30:16 PM    /Library/Logs/DiagnosticReports/discoveryd_2015-03-03-173016_[redacted].crash
    Mar 3, 2015, 02:04:34 PM    /Library/Logs/DiagnosticReports/discoveryd_2015-03-03-140434_[redacted].crash
    Mar 2, 2015, 07:22:01 PM    /Library/Logs/DiagnosticReports/discoveryd_2015-03-02-192201_[redacted].crash

 

[maddi06]

Geneio

Omnibar

mmmh.... kein Wunder bzw. eher verwunderlich das du nur mit dem einen Programm Probleme hast
Geneio und Omnibar (was theoretisch zusammengehört) sollten erst mal vom Mac.

Das sollte mit der Hilfestellung gehen. Zudem wäre später dann mal noch das sehr interessant für dich

 

[nomos]

Das Entfernen macht ja Adwaremedic für dich, maddie.

Also wieso Brocken vorwerfen?

 

[maddi06]

Arrrf... das meinte ich gar nicht, nomos...

Aber mal am Rande... Löscht Adwaremedic sämtliche Einträge von Geneio?

 

[nomos]

So sollte es sein. Aber eine erneute Überprüfung mittels EtreCheck kann nicht schaden.

 

[Benutzer 197099]

Vielen Dank nochmals für eure Hilfe.

Habe die Anleitung befolgt. Das Problem mit Safari ist jetzt behoben!

Hier nochmal ein EtreCheck:

Ist hierin noch etwas Auffälliges enthalten?

EtreCheck version: 2.1.8 (121)
Report generated 4. März 2015 19:16:48 MEZ
Download EtreCheck from http://etresoft.com/etrecheck

Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.

Hardware Information: ??
    MacBook Pro (Retina, 13-inch, Mid 2014) (Technical Specifications)
    MacBook Pro - model: MacBookPro11,1
    1 2.6 GHz Intel Core i5 CPU: 2-core
    8 GB RAM Not upgradeable
        BANK 0/DIMM0
            4 GB DDR3 1600 MHz ok
        BANK 1/DIMM0
            4 GB DDR3 1600 MHz ok
    Bluetooth: Good - Handoff/Airdrop2 supported
    Wireless:  en0: 802.11 a/b/g/n/ac
    Battery Health: Normal - Cycle count 46

Video Information: ??
    Intel Iris
        Color LCD spdisplays_2560x1600Retina

System Software: ??
    OS X 10.10.2 (14C109) - Time since boot: 4:42:45

Disk Information: ??
    APPLE SSD SD0128F disk0 : (121,33 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        BOOTCAMP (disk0s4) /Volumes/BOOTCAMP : 31.00 GB (1.01 GB free)
        Macintosh HD (disk1) /  [Startup]: 89.15 GB (14.03 GB free) (Low!)
            Core Storage: disk0s2 89.47 GB Online

USB Information: ??
    Apple Internal Memory Card Reader
    Apple Inc. BRCM20702 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. Apple Internal Keyboard / Trackpad
    Logitech USB Receiver

Thunderbolt Information: ??
    Apple Inc. thunderbolt_bus

Gatekeeper: ??
    Mac App Store and identified developers

Kernel Extensions: ??
        /Applications/Boxcryptor.app
    [not loaded]    com.boxcryptor.BCFS.filesystems.bcfs (2.9.4 - SDK 10.9) [Click for support]

Launch Agents: ??
    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]

Launch Daemons: ??
    [loaded]    com.cyberghostsrl.CyberghostPrivilegedHelper.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]

User Launch Agents: ??
    [loaded]    com.google.keystone.agent.plist [Click for support]

User Login Items: ??
    iTunesHelper    Programm  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    Dropbox    Programm  (/Applications/Dropbox.app)

Internet Plug-ins: ??
    SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    JavaAppletPlugin: Version: Java 8 Update 31 Check version
    Default Browser: Version: 600 - SDK 10.10

3rd Party Preference Panes: ??
    Java  [Click for support]

Time Machine: ??
    Auto backup: YES
    Volumes being backed up:
        Macintosh HD: Disk size: 89.15 GB Disk used: 75.12 GB
    Destinations:
        Time Machine Backups [Local]
        Total size: 319.73 GB
        Total number of backups: 7
        Oldest backup: 2015-01-25 20:41:00 +0000
        Last backup: 2015-03-01 10:11:14 +0000
        Size of backup disk: Excellent
            Backup size 319.73 GB > (Disk size 89.15 GB X 3)

Top Processes by CPU: ??
        18%    Google Chrome
         9%    WindowServer
         0%    Dropbox
         0%    AppleSpell
         0%    fontd

Top Processes by Memory: ??
    253 MB    Google Chrome Helper
    241 MB    Google Chrome
    215 MB    WindowServer
    137 MB    Finder
    120 MB    mds_stores

Virtual Memory Information: ??
    815 MB    Free RAM
    4.23 GB    Active RAM
    2.51 GB    Inactive RAM
    1.03 GB    Wired RAM
    2.20 GB    Page-ins
    8 KB    Page-outs

Diagnostics Information: ??
    Mar 4, 2015, 02:33:49 PM    Self test - passed
    Mar 4, 2015, 02:33:23 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-03-04-143323_[redacted].crash
    Mar 4, 2015, 01:37:52 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-03-04-133752_[redacted].crash
    Mar 4, 2015, 01:31:20 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-03-04-133120_[redacted].crash
    Mar 3, 2015, 09:35:11 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-03-03-213511_[redacted].crash
    Mar 3, 2015, 09:35:10 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-03-03-213510_[redacted].crash
    Mar 3, 2015, 09:34:57 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-03-03-213457_[redacted].crash
    Mar 3, 2015, 09:34:55 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-03-03-213455_[redacted].crash
    Mar 3, 2015, 09:34:54 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-03-03-213454_[redacted].crash
    Mar 3, 2015, 09:34:52 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-03-03-213452_[redacted].crash
    Mar 3, 2015, 09:34:50 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-03-03-213450_[redacted].crash
    Mar 3, 2015, 09:34:47 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-03-03-213447_[redacted].crash
    Mar 3, 2015, 09:34:36 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-03-03-213436_[redacted].crash
    Mar 3, 2015, 09:34:09 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-03-03-213409_[redacted].crash
    Mar 3, 2015, 09:34:08 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-03-03-213408_[redacted].crash
    Mar 3, 2015, 05:30:16 PM    /Library/Logs/DiagnosticReports/discoveryd_2015-03-03-173016_[redacted].crash
    Mar 3, 2015, 02:04:34 PM    /Library/Logs/DiagnosticReports/discoveryd_2015-03-03-140434_[redacted].crash
    Mar 2, 2015, 07:22:01 PM    /Library/Logs/DiagnosticReports/discoveryd_2015-03-02-192201_[redacted].crash

 

[maddi06]

Eigentlich recht sauber. Abgesehen davon das deine Festplatte nicht so üppig viel Platz hat.
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