Photoshop Elements 3 stürzt ab

MikeZ · 18.01.06

Hallo,
ich habe ein Problem: Photoshop Elements 3 stürzt einfach ab! Es läd, ich sehe diesen Splash-Screen oder wie man das nennt

und das letzte was da steht ist: „Schriften werden geladen“... danach: Programm wurde unerwartet beendet.

Ich habe hier ein iBook G4 mit Mac OS X 10.3.9. Ich habe bereits Photoshop CS und GoLive CS 2 installiert, könnte es an einer Inkompatibilität mit Photoshop liegen? Ich würde Photoshop Elements ja eigentlich nicht wirklich verwenden, aber wenn ich's schon so mit GoLive mitbekomm, will ich's mir doch wengistens mal anschauen...

Also, wenn jemand ne Lösung hat: Her damit

Grüße, Michael

Deleted member 3014 · 18.01.06

Wenn das letzte "Schriften" ist was Du siehst, kann es durchaus sein, das PSE mir einer Schrift nicht klar kommt, oder diese sogar defekt ist.

Versuch mal alle Schriften, bis auf die Systemschriften zu deaktiveren (Schriftensammlung). Dann versuch es nochmal!

Schöne Grüße

Andre

G5_Dual · 18.01.06

Teste als erstes deine Schriften mit Schriftsammlung oder dem Linotype Tool auf eventuell defekte Schriften.
Edit
Leider zu langsam

MikeZ · 18.01.06

Hm, wie kann ich denn alles außer Systemschriften deaktivieren? Ich hab da jetzt mal knallhart alles was in "Benutzer" und "Computer" war deaktiviert, ging trotzdem net

Ich hab jetzt noch so ne log-Datei gefunden, vllt wird da ja jemand schlauf draus?

Code:

**********

Host Name:      iBook.local
Date/Time:      2006-01-18 17:18:52 +0100
OS Version:     10.3.9 (Build 7W98)
Report Version: 2

Command: Photoshop Elements 3
Path:    /Applications/Adobe Photoshop Elements 3/Photoshop Elements 3.app/Contents/MacOSClassic/Photoshop Elements 3
Version: 3.0x234 (3.0)
PID:     645
Thread:  0

Exception:  EXC_BAD_ACCESS (0x0001)
Codes:      KERN_PROTECTION_FAILURE (0x0002) at 0x00000000

Thread 0 Crashed:
0   com.apple.CoreFoundation       	0x901f20d8 CFURLGetString + 0x34
1   application                    	0x02a675d0 0x2008000 + 0xa5f5d0
2   application                    	0x02a6783c 0x2008000 + 0xa5f83c
3   application                    	0x02a66d24 0x2008000 + 0xa5ed24
4   application                    	0x02a87ffc 0x2008000 + 0xa7fffc
5   application                    	0x02a69c80 0x2008000 + 0xa61c80
6   application                    	0x02a682bc 0x2008000 + 0xa602bc
7   application                    	0x02a67074 0x2008000 + 0xa5f074
8   application                    	0x02a66968 0x2008000 + 0xa5e968
9   application                    	0x02a664cc 0x2008000 + 0xa5e4cc
10  application                    	0x020b6dbc 0x2008000 + 0xaedbc
11  application                    	0x020b5bcc 0x2008000 + 0xadbcc
12  application                    	0x030af560 0x2008000 + 0x10a7560
13  application                    	0x02e30070 0x2008000 + 0xe28070
14  application                    	0x02ddb8d8 0x2008000 + 0xdd38d8
15  application                    	0x02dcf774 0x2008000 + 0xdc7774
16  application                    	0x02048254 0x2008000 + 0x40254
17  application                    	0x02046714 0x2008000 + 0x3e714
18  application                    	0x02046340 0x2008000 + 0x3e340

Thread 1:
0   libSystem.B.dylib              	0x900078b8 mach_msg_trap + 0x8
1   libSystem.B.dylib              	0x90007438 mach_msg + 0x38
2   ...ple.CoreServices.CarbonCore 	0x965aa93c TS_exception_listener_thread + 0x70
3   libSystem.B.dylib              	0x90024990 _pthread_body + 0x28

PPC Thread State:
  srr0: 0x901f20d8 srr1: 0x0000d030                vrsave: 0x00000000
    cr: 0x24004428  xer: 0x00000004   lr: 0x901f20ac  ctr: 0x901f20a4
    r0: 0x00300fb0   r1: 0xbfffc4c0   r2: 0xa01c01f4   r3: 0x00000000
    r4: 0x00000002   r5: 0xbfffc480   r6: 0x00000000   r7: 0x00000000
    r8: 0x00000000   r9: 0x0000004c  r10: 0x6266feff  r11: 0xa000499c
   r12: 0xa01c6898  r13: 0x00000000  r14: 0x00000000  r15: 0x0316a2f4
   r16: 0x015e9cf0  r17: 0x00000000  r18: 0x00000000  r19: 0x00000000
   r20: 0x015d7f60  r21: 0x052ae1c8  r22: 0x00000000  r23: 0xbfffe188
   r24: 0x054de990  r25: 0x052f6470  r26: 0x00000000  r27: 0x052ae1c8
   r28: 0x052a5e40  r29: 0x087b4890  r30: 0x00000000  r31: 0x901f20ac

Binary Images Description:
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patz · 18.01.06

Ich würd Adobe kontaktieren, das scheint wohl ein Bug zu sein - abstürzen darf ein Programm keinesfalls, schon gar nicht wegene eines NULL pointers.

smoerkels · 08.03.06

gibt es zu diesem fehler schon näheres? man findet leider nicht sehr viel dazu in den foren. habe mir heute noch eine 3er version besorgt und das gleiche problem

Code:

Date/Time:      2006-03-08 19:59:35.786 +0100
OS Version:     10.4.5 (Build 8H14)
Report Version: 4

Command: Photoshop Elements 3
Path:    /Applications/Adobe Photoshop Elements 3/Photoshop Elements 3.app/Contents/MacOSClassic/Photoshop Elements 3
Parent:  WindowServer [61]

Version: 3.0x234 (3.0)

PID:    982
Thread: 0

Exception:  EXC_BAD_ACCESS (0x0001)
Codes:      KERN_PROTECTION_FAILURE (0x0002) at 0x00000000

Thread 0 Crashed:
0   com.apple.CoreFoundation       	0x9074a9bc CFURLGetString + 52
1   application                    	0x02a675d0 0x2008000 + 10876368
2   application                    	0x02a6783c 0x2008000 + 10876988
3   application                    	0x02a66d24 0x2008000 + 10874148
4   application                    	0x02a87ffc 0x2008000 + 11010044
5   application                    	0x02a69c80 0x2008000 + 10886272
6   application                    	0x02a682bc 0x2008000 + 10879676
7   application                    	0x02a67074 0x2008000 + 10874996
8   application                    	0x02a66968 0x2008000 + 10873192
9   application                    	0x02a664cc 0x2008000 + 10872012
10  application                    	0x020b6dbc 0x2008000 + 716220
11  application                    	0x020b5bcc 0x2008000 + 711628
12  application                    	0x030af560 0x2008000 + 17462624
13  application                    	0x02e30070 0x2008000 + 14844016
14  application                    	0x02ddb8d8 0x2008000 + 14498008
15  application                    	0x02dcf774 0x2008000 + 14448500
16  application                    	0x02048254 0x2008000 + 262740
17  application                    	0x02046714 0x2008000 + 255764
18  application                    	0x02046340 0x2008000 + 254784

Thread 1:
0   libSystem.B.dylib              	0x9000b1e8 mach_msg_trap + 8
1   libSystem.B.dylib              	0x9000b13c mach_msg + 60
2   ...ple.CoreServices.CarbonCore 	0x90b275ec TS_exception_listener_thread + 112
3   libSystem.B.dylib              	0x9002b1e0 _pthread_body + 96

Thread 0 crashed with PPC Thread State 64:
  srr0: 0x000000009074a9bc srr1: 0x000000000000d030                        vrsave: 0x0000000000000000
    cr: 0x84004428          xer: 0x0000000000000004   lr: 0x000000009074a990  ctr: 0x000000009074a988
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Model: PowerMac10,2, BootROM 4.9.4f1, 1 processors, PowerPC G4 (1.5), 1.5 GHz, 1 GB
Graphics: ATI Radeon 9200, ATY,RV280, AGP, 64 MB
Memory Module: DIMM0/J11, 1 GB, DDR SDRAM, PC3200U-30330
AirPort: AirPort Extreme, 404.2 (3.90.34.0.p16)
Bluetooth: Version 1.7.0f18, 2 service, 0 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
PCI Card: pci106b,4318, sppci_othernetwork, SLOT-B
Parallel ATA Device: ST9808211A, 74.53 GB
Parallel ATA Device: MATSHITACD-RW  CW-8124, 
USB Device: Bluetooth HCI, , Up to 12 Mb/sec, 500 mA
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
USB Device: Apple Optical USB Mouse, Mitsumi Electric, Up to 1.5 Mb/sec, 100 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
FireWire Device: unknown_device, unknown_value, Up to 400 Mb/sec

Goldfinger · 15.03.06

Hallo Mike,

ich habe jetzt schon seit Wochen immer wieder Probleme mit Schriften und bei mir stürtzte Photoshop in letzter Zeit auch regelmäßig ab.

Ich hab mir jetzt mal bei Linotype den kostenlosen Font Explorer X runtergeladen, den Befehl "System Fonts Ordner aufräumen" ausgeführt und der hat ne Menge rausgeschmissen. Bis jetzt läufts ohne Probleme, mal sehn obs wieder auftaucht. Auf jeden Fall hängen sehr viele OSX Fehler mit Schriftenproblemen zusammen.

Gruß,

Alex

Marzipan · 15.03.06

Goldfinger schrieb:
Ich hab mir jetzt mal bei Linotype den kostenlosen Font Explorer X runtergeladen, den Befehl "System Fonts Ordner aufräumen" ausgeführt und der hat ne Menge rausgeschmissen. Bis jetzt läufts ohne Probleme, mal sehn obs wieder auftaucht. Auf jeden Fall hängen sehr viele OSX Fehler mit Schriftenproblemen zusammen.

Berichte dann noch mal! Interessiert mich auch...

smoerkels · 15.03.06

Ich habe mir auf Grund der Sichheitsthreads in den letzten Tagen mich bzw. mein Konot zum User gemacht. Während der Installation musste ich dann auch das Admin-Kennwort eingeben. Das Programm wollte mit meinem Account aber partou nicht starten.

Ich habe dann einen neuen Account "Testaccount" als Admin angelegt und mit diesem das Programm gestartet, was einwandfrei funktionierte.

Dann habe ich mich wieder mit meinem Ursprungskonto angemeldet und das Programm gestartet und siehe da, es startete durch ohne Fehler. Es scheint hier also IMO ein Problem mit der Installation als User gewesen zu sein.

Das ist aber IMO eine Info, die ADOBE in der FAQ unterbringen könnte, dass die Installation als Admin erfolgen muss.

Ich habe aber gleich noch ein neues Problem

Ich kann jetzt zwar PE3 problemlos starten, nach ca. 1 Minute (auch wenn man als User nichts im Programm macht) erscheint aber die als Anhang gezeigte Meldung. Dabei ist es egal, ob ich Admin oder User bin, die Meldung kommt immer einmal nach dem Start.

Welcher Datei soll ich hier bitte welche Rechte geben?
Hat dazu noch jemand einen Tipp?

Habe dazu leider auch noch keinen Tipp in anderen Foren, Google usw. finden können.

Goldfinger · 17.03.06

...hat leider bzgl. Photoshop nicht viel gebracht, stürzt immer noch ab. Startet bis zum Schluss, öffnet kurz die Werkzeugleisten und stürzt dann ab.

Kennt einer von Euch noch ein anderes Programm um Schriftdateien zu überprüfen?

Gruß,

Alex

smoerkels · 17.03.06

Die Schriftensammlung, die bei Mac OS X mitgeliefert wird.
Einfach mal einen FONT aus dem Ordner FONT per Doppelklick öffnen. Dann erscheint die "SCHRIFTENSAMMLUNG" und können diese auch geprüft und auch DEAKTIVIERT werden.

Hoffe es hilft...

Suche

Suche

Photoshop Elements 3 stürzt ab

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