- Registriert
- 24.08.04
- Beiträge
- 273
Hallo zusammen,
nach 3 Stunden vergeblicher Suche jetzt die Bitte um Hilfe. Sicherlich durch fahrlässigen Download habe ich mir auf dem Mac meiner Frau das Ding eingefangen. Beim Amazon-Stöbern meldet sich ein grüner Werbe-Balken der von unterschiedlichen Firmen benutzt wird, hinter dem »SimilarDeals« steht.
Im »Programme-Ordner« natürlich nichts. Die Suche über »EasyFind« ergab nichts. Die normalen Anleitungen, wie die Browser zu putzen sind, habe ich alle ohne Erfolg befolgt. »Malwarebytes«, »Virus Scanner Plus« von »Bitdefender« und andere finden nichts.
Hier das EtreCheck Protokoll, aus dem ich auch nichts lese. (Ach ja, und der Anlass für den ganzen Mist sind ständige Hard-Chrashs von Safari). Gerne gebe ich noch weitere Details dazu.
Vielen, vielen Dank für die Hilfe!
nach 3 Stunden vergeblicher Suche jetzt die Bitte um Hilfe. Sicherlich durch fahrlässigen Download habe ich mir auf dem Mac meiner Frau das Ding eingefangen. Beim Amazon-Stöbern meldet sich ein grüner Werbe-Balken der von unterschiedlichen Firmen benutzt wird, hinter dem »SimilarDeals« steht.
Im »Programme-Ordner« natürlich nichts. Die Suche über »EasyFind« ergab nichts. Die normalen Anleitungen, wie die Browser zu putzen sind, habe ich alle ohne Erfolg befolgt. »Malwarebytes«, »Virus Scanner Plus« von »Bitdefender« und andere finden nichts.
Hier das EtreCheck Protokoll, aus dem ich auch nichts lese. (Ach ja, und der Anlass für den ganzen Mist sind ständige Hard-Chrashs von Safari). Gerne gebe ich noch weitere Details dazu.
Vielen, vielen Dank für die Hilfe!
Code:
EtreCheck version: 3.4.6 (460)
Report generated 2017-10-15 18:47:40
Download EtreCheck from https://etrecheck.com
Runtime: 1:55
Performance: Excellent
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Problem: Apps are crashing
Hardware Information: ?
15" MacBook Pro with Retina display (Late 2013)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro11,2
1 2,3 GHz Intel Core i7 (i7-4850HQ) CPU: 4-core
16 GB RAM Not upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
Handoff/Airdrop2: supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 814
Video Information: ?
Intel Iris Pro - VRAM: 1536 MB
Color LCD 2880 x 1800
Disk Information: ?
APPLE SSD SM1024F disk0: (1 TB) (Solid State - TRIM: Yes)
[Show SMART report]
(disk0s1) <not mounted> [EFI]: 210 MB
(disk0s2) <not mounted> [CoreStorage Container]: 999.70 GB
(disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ?
USB30Bus
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Wacom Co.,Ltd. Wacom Wireless Receiver
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Virtual disks: ?
Mac HD (disk1 - Journaled HFS+) / [Startup]: 999.32 GB (225.90 GB free)
Physical disk: disk0s2 999.70 GB Online
System Software: ?
OS X El Capitan 10.11.6 (15G1611) - Time since boot: less than an hour
Gatekeeper: ?
Mac App Store and identified developers
Kernel Extensions: ?
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hidhook (9.0 24251.1052177) [Lookup]
[not loaded] com.parallels.kext.hypervisor (9.0 24251.1052177) [Lookup]
[not loaded] com.parallels.kext.netbridge (9.0 24251.1052177) [Lookup]
[not loaded] com.parallels.kext.usbconnect (9.0 24251.1052177) [Lookup]
[not loaded] com.parallels.kext.vnic (9.0 24251.1052177) [Lookup]
/Library/Extensions
[loaded] com.malwarebytes.mbam.rtprotection (3.0 - SDK 10.12) [Lookup]
[not loaded] com.wacom.kext.ftdi (1.0 - SDK 10.10) [Lookup]
[not loaded] com.wacom.kext.wacomtablet (Wacom Tablet 6.3.13-3 - SDK 10.10) [Lookup]
System Launch Agents: ?
[not loaded] 7 Apple tasks
[loaded] 159 Apple tasks
[running] 72 Apple tasks
[killed] 2 Apple tasks
2 processes killed due to insufficient RAM
System Launch Daemons: ?
[not loaded] 40 Apple tasks
[loaded] 155 Apple tasks
[running] 95 Apple tasks
[killed] 2 Apple tasks
2 processes killed due to insufficient RAM
Launch Agents: ?
[not loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2015-03-29) [Lookup]
[loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2017-10-15) [Lookup]
[running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2017-09-03) [Lookup]
[running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2017-09-03) [Lookup]
[running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2017-10-09) [Lookup]
[not loaded] com.teamviewer.teamviewer.plist (? 57c754ae bb2c009a - installed 2017-10-09) [Lookup]
[not loaded] com.teamviewer.teamviewer_desktop.plist (? 512a1b64 377afc7f - installed 2013-12-16) [Lookup]
[running] com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2015-07-09) [Lookup]
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist (? 2afb3af7 ebe01993 - installed 2017-09-26) [Lookup]
[loaded] com.bombich.ccc.plist (? 41245744 d09e361c - installed 2014-02-02) [Lookup]
[loaded] com.bresink.system.securityagent3a.plist (Marcel Bresink - installed 2014-03-04) [Lookup]
[loaded] com.cocoatech.pathfinder.SMFHelper7.plist (Dragan Milic - installed 2017-10-12) [Lookup]
[loaded] com.macpaw.CleanMyMac3.Agent.plist (MacPaw Inc. - installed 2017-10-09) [Lookup]
[loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2016-12-18) [Lookup]
[running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2017-10-09) [Lookup]
[running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2017-10-09) [Lookup]
[loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-10-14) [Lookup]
[loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e 442fdde9 - installed 2011-03-10) [Lookup]
[loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-10-10) [Lookup]
[not loaded] com.teamviewer.teamviewer_service.plist (? 46659507 597c8311 - installed 2013-12-16) [Lookup]
[loaded] jp.co.canon.MasterInstaller.plist (Canon Inc. - installed 2015-05-16) [Lookup]
User Launch Agents: ?
[loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-11) [Lookup]
[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-28) [Lookup]
[loaded] com.macpaw.CleanMyMac3.Scheduler.plist (MacPaw Inc. - installed 2017-10-09) [Lookup]
[loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-09-24) [Lookup]
[running] com.spotify.webhelper.plist (Spotify - installed 2017-09-16) [Lookup]
User Login Items: ?
Quicksilver Programm
(/Applications/Utilities/Quicksilver.app)
iTunesHelper Programm (Apple, Inc. - installed 2017-10-09)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
EVE Programm
(/Applications/[redacted] Programme/EVE.app)
Path Finder Programm
(/Applications/Path Finder.app)
Dropbox Programm
(/Applications/Dropbox.app)
CleanMyMac 3 Menu Programm (MacPaw Inc. - installed 2017-09-26)
(/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)
AppCleaner SmartDelete SMLoginItem - Hidden (Julien Ramseier - installed 2017-10-09)
(/Applications/[redacted] Programme/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app)
VirusScannerHelper SMLoginItem - Hidden (Apple, Inc. - installed 2017-10-15)
(/Applications/VirusScannerPlus.app/Contents/Library/LoginItems/VirusScannerHelper.app)
Internet Plug-ins: ?
SharePointBrowserPlugin: 14.7.7 (installed 2017-10-15) [Lookup]
QuickTime Plugin: 7.7.3 (installed 2017-08-02)
WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 (installed 2015-07-09) [Lookup]
Default Browser: 601 (installed 2017-10-09)
3rd Party Preference Panes: ?
Flash Player (installed 2017-09-26) [Lookup]
WacomTablet (installed 2017-10-09) [Lookup]
Time Machine: ?
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Mac HD: Disk size: 999.32 GB Disk used: 773.42 GB
Destinations:
[redacted]s Time Machine [Local]
Total size: 2.00 TB
Total number of backups: 78
Oldest backup: 05.01.14, 20:51
Last backup: 04.10.17, 10:34
Size of backup disk: Too small
Backup size 2.00 TB < (Disk used 773.42 GB X 3)
Top Processes by CPU: ?
99% Quicksilver
28% Google Chrome Helper
19% Google Chrome
7% WindowServer
6% Google Chrome Helper
Top Processes by Memory: ?
1.19 GB kernel_task
415 MB Google Chrome Helper
389 MB VirusScannerPlus
290 MB Google Chrome
244 MB Google Chrome Helper
Top Processes by Energy Use: ?
95.64 Quicksilver
34.90 Google Chrome Helper
13.66 Google Chrome
5.96 Google Chrome Helper
Virtual Memory Information: ?
9.99 GB Available RAM
6.80 GB Free RAM
6.01 GB Used RAM
3.19 GB Cached files
4 MB Swap Used
Software installs (last 30 days): ?
Mahjong Solitaire Epic: 2.2.4 (installed 2017-10-09)
SketchBook: 8.5.0 (installed 2017-10-09)
Pixelmator: 3.7 (installed 2017-10-09)
Malwarebytes for Mac: (installed 2017-10-09)
Adobe Flash Player: (installed 2017-10-10)
AppleJack Distribution: (installed 2017-10-12)
Microsoft OneNote: 15.39 (installed 2017-10-14)
Microsoft Office 2016 für Mac: (installed 2017-10-14)
EPSON Software Updater: (installed 2017-10-15)
Office 2011 14.7.7 Update: (installed 2017-10-15)
OneDrive: 17.3.6967 (installed 2017-10-15)
Virus Scanner Plus: 3.10 (installed 2017-10-15)
Bitdefender Virus Scanner: 3.10 (installed 2017-10-15)
ReimageCleanerApp: (installed 2017-10-15)
Reimage Cleaner: (installed 2017-10-15)
Install information may not be complete.
Diagnostics Events (last 3 days for minor events): ?
2017-10-15 18:45:48 Quicksilver.app High CPU use [Open] [Details]
2017-10-15 18:45:23 Safari.app Crash [Open]
Cause: *** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[__NSArrayM insertObject:atIndex:]: object cannot be nil'
terminating with uncaught exception of type NSException
abort() called
2017-10-15 17:53:54 Last shutdown cause: 3 - Hard shutdown