Immer wieder Abstürze

[elwiedo]

Hallo,

ich habe ein Problem mit meinem Macbook (12 Zoll 2016). In unregelmäßigen Abständen startet der Mac einfach neu. Kann mir jemand anhand des Berichts sagen an was das liegen kann?

Hier der Bericht:
Anonymous UUID: 71A0291F-CFB7-AC19-9117-436E0874C200



Sun Oct 22 15:23:31 2017



*** Panic Report ***

panic(cpu 0 caller 0xffffff7f9e7e00ae): nvme: "Fatal error occurred. ID=0x843 ARG1=0x6d69 ARG2=0x27 ARG3=0xa7 EDD0=0x0 EDD1=0x0 EDD2=0x0 EDD3=0x0 EDD4=0x0 EDD5=0x0 EDD6=0x0 EDD7=0x0 NANDV=0x1, DRAMV=0x2, SSDC=256GB. FW Revision=9.134.01\n"@/BuildRoot/Library/Caches/com.apple.xbs/Sources/IONVMeFamily/IONVMeFamily-356.1.4/IONVMeController.cpp:5262

Backtrace (CPU 0), Frame : Return Address

0xffffff8027ddba30 : 0xffffff801b86d366

0xffffff8027ddba70 : 0xffffff801b998494

0xffffff8027ddbab0 : 0xffffff801b98a429

0xffffff8027ddbb30 : 0xffffff801b81f190

0xffffff8027ddbb50 : 0xffffff801b86cd8c

0xffffff8027ddbc80 : 0xffffff801b86cafc

0xffffff8027ddbce0 : 0xffffff7f9e7e00ae

0xffffff8027ddbe30 : 0xffffff801bea980c

0xffffff8027ddbea0 : 0xffffff801bea9736

0xffffff8027ddbed0 : 0xffffff801b8a6514

0xffffff8027ddbf40 : 0xffffff801b8a6015

0xffffff8027ddbfa0 : 0xffffff801b81c4f7

Kernel Extensions in backtrace:

com.apple.iokit.IONVMeFamily(2.1)[F395FDC7-2C80-3C8B-86A2-B6A1CF304385]@0xffffff7f9e7ce000->0xffffff7f9e809fff

dependency: com.apple.driver.AppleMobileFileIntegrity(1.0.5)[E7A0455F-CB75-3470-9447-EFBBC3E13D02]@0xffffff7f9c7e7000

dependency: com.apple.iokit.IOPCIFamily(2.9)[DF1517A2-32C4-328E-9890-03E6C546604A]@0xffffff7f9c094000

dependency: com.apple.driver.AppleEFINVRAM(2.1)[79C21A42-B04F-314F-BA88-F221F3D54094]@0xffffff7f9c714000

dependency: com.apple.iokit.IOStorageFamily(2.1)[0E8BC828-5A1E-3308-ADAB-1F4373F9402F]@0xffffff7f9c246000

dependency: com.apple.iokit.IOReportFamily(31)[D2F2FBDF-4EE4-38BA-99F5-B699F886F413]@0xffffff7f9d798000



BSD process name corresponding to current thread: kernel_task



Mac OS version:

17A405



Kernel version:

Darwin Kernel Version 17.0.0: Thu Aug 24 21:48:19 PDT 2017; root:xnu-4570.1.46~2/RELEASE_X86_64

Kernel UUID: B84FDEFC-9081-35CE-8C51-25A9583AACDE

Kernel slide: 0x000000001b600000

Kernel text base: 0xffffff801b800000

__HIB text base: 0xffffff801b700000

System model name: MacBook9,1 (Mac-9AE82516C7C6B903)



System uptime in nanoseconds: 1815721687601

last loaded kext at 1557520001696: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7f9ec24000, size 32768)

last unloaded kext at 1795044520238: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7f9ec24000, size 32768)

loaded kexts:

com.apple.filesystems.smbfs 3.2

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AGPM 110.23.24

com.apple.driver.ApplePlatformEnabler 2.7.0d0

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleUpstreamUserClient 3.6.4

com.apple.driver.AppleHDA 280.12

com.apple.driver.AppleGraphicsDevicePolicy 3.16.19

com.apple.AGDCPluginDisplayMetrics 3.16.19

com.apple.driver.AppleHV 1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.driver.AppleIntelPCHPMC 1.1

com.apple.iokit.IOBluetoothSerialManager 6.0.0f7

com.apple.driver.pmtelemetry 1

com.apple.driver.AppleIntelSKLGraphics 10.2.8

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleCameraInterface 6.01.2

com.apple.driver.AppleIntelSKLGraphicsFramebuffer 10.2.8

com.apple.driver.AppleSMCLMU 211

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.eficheck 1

com.apple.AVEBridge 1.0.0

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleBacklight 170.10.1

com.apple.driver.AppleMCCSControl 1.5.3

com.apple.filesystems.apfs 748.1.47

com.apple.filesystems.hfs.kext 407.1.3

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.BootCache 40

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.driver.AppleTopCaseHIDEventDriver 127

com.apple.driver.AirPort.BrcmNIC 1200.25.1a1

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 6.1

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 6.1

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 183

com.apple.security.TMSafetyNet 8

com.apple.security.quarantine 3

com.apple.IOBufferCopyEngineTest 1

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 280.12

com.apple.kext.OSvKernDSPLib 526

com.apple.driver.AppleGraphicsControl 3.16.19

com.apple.iokit.IOTimeSyncFamily 600.15

com.apple.driver.AppleSSE 1.0

com.apple.iokit.IOBluetoothHostControllerUARTTransport 6.0.0f7

com.apple.iokit.IOBluetoothHostControllerTransport 6.0.0f7

com.apple.driver.AppleHDAController 280.12

com.apple.iokit.IOHDAFamily 280.12

com.apple.iokit.IOAudioFamily 206.5

com.apple.vecLib.kext 1.2.0

com.apple.iokit.IOAcceleratorFamily2 373

com.apple.iokit.IOSurface 209

com.apple.driver.AppleIntelLpssUARTv1 3.0.60

com.apple.driver.AppleIntelLpssUARTCommon 3.0.60

com.apple.driver.AppleOnboardSerial 1.0

com.apple.iokit.IOSkywalkFamily 1

com.apple.iokit.IOSerialFamily 11

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 6.0.0d8

com.apple.AppleGPUWrangler 3.16.19

com.apple.AppleGraphicsDeviceControl 3.16.19

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.iokit.IONDRVSupport 517.17

com.apple.driver.AppleSMBusController 1.0.18d1

com.apple.iokit.IOGraphicsFamily 517.17

com.apple.driver.AppleEffaceableStorage 1.0

com.apple.filesystems.hfs.encodings.kext 1

com.apple.driver.AppleActuatorDriver 1004.1

com.apple.driver.AppleHIDKeyboard 203

com.apple.driver.AppleHSBluetoothDriver 127

com.apple.driver.IOBluetoothHIDDriver 6.0.0f7

com.apple.iokit.IOBluetoothFamily 6.0.0f7

com.apple.driver.AppleMultitouchDriver 1004.1

com.apple.driver.AppleInputDeviceSupport 1000

com.apple.driver.AppleHSSPIHIDDriver 52

com.apple.driver.AppleHSSPISupport 52

com.apple.iokit.IONVMeFamily 2.1.0

com.apple.driver.AppleIntelLpssSpiController 3.0.60

com.apple.iokit.IO80211Family 1200.12.2

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.3

com.apple.driver.corecapture 1.0.4

com.apple.driver.AppleHPM 3.1.3

com.apple.iokit.IOThunderboltFamily 6.5.8

com.apple.driver.AppleIntelLpssI2CController 3.0.60

com.apple.driver.AppleIntelLpssDmac 3.0.60

com.apple.driver.AppleIntelLpssI2C 3.0.60

com.apple.driver.AppleIntelLpssGspi 3.0.60

com.apple.driver.usb.AppleUSBXHCIPCI 1.2

com.apple.driver.usb.AppleUSBXHCI 1.2

com.apple.driver.usb.AppleUSBHostPacketFilter 1.0

com.apple.iokit.IOUSBFamily 900.4.1

com.apple.driver.AppleEFINVRAM 2.1

com.apple.driver.AppleEFIRuntime 2.1

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.iokit.IOBufferCopyEngineFamily 1

com.apple.driver.DiskImages 480.1.2

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleUSBTDM 439

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.iokit.IOUSBMassStorageDriver 140

com.apple.iokit.IOSCSIBlockCommandsDevice 404

com.apple.iokit.IOSCSIArchitectureModelFamily 404

com.apple.iokit.IOStorageFamily 2.1

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.KernelRelayHost 1

com.apple.iokit.IOUSBHostFamily 1.2

com.apple.driver.usb.AppleUSBCommon 1.0

com.apple.driver.AppleBusPowerController 1.0

com.apple.driver.AppleSEPManager 1.0.1

com.apple.driver.IOSlaveProcessor 1

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 6.1

com.apple.driver.AppleSMCRTC 1.0

com.apple.driver.AppleSMC 3.1.9

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.Libm 1

com.apple.kec.corecrypto 1.0



EOF

Model: MacBook9,1, BootROM MB91.0159.B00, 2 processors, Intel Core m3, 1,1 GHz, 8 GB, SMC 2.35f105

Graphics: Intel HD Graphics 515, Intel HD Graphics 515, Built-In

Memory Module: BANK 0/DIMM0, 4 GB, LPDDR3, 1867 MHz, 0x80AD, 0x483943434E4E4E4350544D4C42522D4E5544

Memory Module: BANK 1/DIMM0, 4 GB, LPDDR3, 1867 MHz, 0x80AD, 0x483943434E4E4E4350544D4C42522D4E5544

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x158), Broadcom BCM43xx 1.0 (7.77.37.0.1a1)

Bluetooth: Version 6.0.0f7, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

USB Device: USB 3.0 Bus

Thunderbolt Bus:

 

[Wuchtbrumme]

da könnte es ein Problem mit einer SSD geben. Führe mal den Hardwaretest aus.
https://support.apple.com/de-de/HT202731

 

[elwiedo]

Habe ich auch schon vermutet und den Hardwaretest ausgeführt. Er zeigte keinen Fehler an.

Habe jetzt mal EtreCheck rüberlaufen lassen. Der Report sagt mir aber auch nichts:
EtreCheck version: 3.4.6 (460)

Report generated 2017-10-22 18:44:40

Download EtreCheck from https://etrecheck.com

Runtime: 3:16

Performance: Good



Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.



Problem: Computer is restarting



Hardware Information: ⓘ

MacBook (Retina, 12-inch, Early 2016)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook - model: MacBook9,1

1 1,1 GHz Intel Core m3 (m3-6Y30) CPU: 2-core

8 GB RAM Not upgradeable

BANK 0/DIMM0

4 GB LPDDR3 1867 MHz ok

BANK 1/DIMM0

4 GB LPDDR3 1867 MHz ok

Handoff/Airdrop2: supported

Wireless: en0: 802.11 a/b/g/n/ac

Battery: Health = Normal - Cycle count = 19

iCloud Quota: 691 MB available

iCloud Status: 1555 pending files


Video Information: ⓘ

Intel HD Graphics 515 - VRAM: 1536 MB

Color LCD 2560 x 1600


Disk Information: ⓘ

APPLE SSD AP0256J disk0: (251 GB) (Solid State - TRIM: Yes)

(disk0s1) <not mounted> [EFI]: 315 MB

(disk0s2) <not mounted> [APFS Container]: 250.69 GB


USB Information: ⓘ

USB30Bus


Virtual disks: ⓘ

SSD (disk1s1 - APFS) / [Startup]: 250.69 GB (173.08 GB free)

Physical disk: disk0s2 250.69 GB (173.08 GB free)

(disk1s2) <not mounted> [Preboot]: 250.69 GB

Physical disk: disk0s2 250.69 GB

(disk1s3) <not mounted> [Recovery]: 250.69 GB

Physical disk: disk0s2 250.69 GB

(disk1s4) /private/var/vm [VM]: 250.69 GB

Physical disk: disk0s2 250.69 GB



System Software: ⓘ

macOS High Sierra 10.13 (17A405) - Time since boot: less than an hour


Gatekeeper: ⓘ

Mac App Store and identified developers


Kernel Extensions: ⓘ

/Library/Application Support/Citrix Receiver

[not loaded] com.citrix.kext.gusb (12.7.0 - SDK 10.9) [Lookup]



System Launch Agents: ⓘ

[not loaded] 9 Apple tasks

[loaded] 175 Apple tasks

[running] 104 Apple tasks


System Launch Daemons: ⓘ

[not loaded] 37 Apple tasks

[loaded] 190 Apple tasks

[running] 101 Apple tasks


Launch Agents: ⓘ

[loaded] com.citrix.AuthManager_Mac.plist (? b095ca60 9db56088 - installed 2017-10-21) [Lookup]

[running] com.citrix.ReceiverHelper.plist (? bbfad3f1 d2b20767 - installed 2017-10-21) [Lookup]

[running] com.citrix.ServiceRecords.plist (? 8e6543d 3d69aba9 - installed 2017-10-21) [Lookup]


Launch Daemons: ⓘ

[loaded] com.apple.installer.osmessagetracing.plist (Apple, Inc. - installed 2017-10-03)

[loaded] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2017-10-13) [Lookup]

[loaded] com.citrix.ctxusbd.plist (? 44dc9c9f a799375a - installed 2017-09-22) [Lookup]

[loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-09-29) [Lookup]

[loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-10-22) [Lookup]


User Launch Agents: ⓘ

[loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-09-29) [Lookup]

[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-29) [Lookup]

[running] com.hp.devicemonitor.plist (HP Inc. - installed 2017-10-22) [Lookup]


User Login Items: ⓘ

MenuMetersApp Programm

(~/Library/PreferencePanes/MenuMeters.prefPane/Contents/Resources/MenuMetersApp.app)

FRITZ.NAS Volume

(/Volumes/FRITZ.NAS)

MenuMetersApp Programm

(~/Library/PreferencePanes/MenuMeters.prefPane/Contents/Resources/MenuMetersApp.app)

Dropbox Programm

(/Applications/Dropbox.app)

HP Device Monitor SMLoginItem - Hidden (HP Inc. - installed 2017-09-29)

(/Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app)


Internet Plug-ins: ⓘ

QuickTime Plugin: 7.7.3 (installed 2017-09-21)

CitrixICAClientPlugIn: 12.7.0 (installed 2017-10-21) [Lookup]



Safari Extensions: ⓘ

[enabled] Adblock Plus - Eyeo GmbH - https://adblockplus.org/ (installed 2017-09-29)


3rd Party Preference Panes: ⓘ

MenuMeters (installed 2017-08-09) [Lookup]

PrintOptionPane (installed 2016-09-28) [Lookup]


Time Machine: ⓘ

Auto backup: NO - Auto backup turned off

Volumes being backed up:

Destinations:

TimeMachine [Local]

Total size: 500.11 GB

Total number of backups: 3

Oldest backup: 26.09.17, 09:42

Last backup: 13.10.17, 21:21

Size of backup disk: Excellent

Backup size 500.11 GB > (Disk size 0 B X 3)


Top Processes by CPU: ⓘ

9% WindowServer

7% kernel_task

1% MenuMetersApp

1% cloudd

0% ps


Top Processes by Memory: ⓘ

840 MB kernel_task

421 MB Safari

343 MB com.apple.WebKit.WebContent

299 MB com.apple.WebKit.WebContent

185 MB mds_stores


Top Processes by Network Use: ⓘ

Input Output Process name

8 KB 42 MB nsurlsessiond

540 KB 33 KB com.apple.WebKit.Networking

61 KB 108 KB Dropbox

98 KB 12 KB Mail

51 KB 34 KB apsd


Top Processes by Energy Use: ⓘ

13.14 WindowServer

1.44 cloudd

1.12 MenuMetersApp

0.74 hidd


Virtual Memory Information: ⓘ

3.21 GB Available RAM

1.22 GB Free RAM

4.79 GB Used RAM

1.98 GB Cached files

0 B Swap Used


Software installs (last 30 days): ⓘ

Microsoft Office 2016 für Mac: (installed 2017-09-29)

Kyocera Macintosh: (installed 2017-09-29)

Citrix Receiver: 12.7.0 (installed 2017-10-21)

Outbank: 1.12.0 (installed 2017-10-22)

Skitch: 2.8 (installed 2017-10-22)



Install information may not be complete.


Diagnostics Events (last 3 days for minor events): ⓘ

2017-10-22 18:24:04 Last shutdown cause: 3 - Hard shutdown

2017-10-21 22:57:59 mds_stores Crash [Open]

Cause: [0x700003ade000] *warn* Transaction id is now 17

[0x700003ade000] *warn* Unexpected transaction id 30. Expected 17. Attempting repair

[0x700003ade000] *warn* Transaction id is now 17

[0x700003ade000] *warn* Unexpected transaction id 30. Expected 17. Attempting repair

[0x700003ade000] *warn* Transaction id is now 17

[0x700003ade000] *warn* Unexpected transaction id 30. Expected 17. Attempting repair

[0x700003ade000] *warn* Transaction id is now 17

[0x700003ade000] *warn* Unexpected transaction id 30. Expected 17. Attempting repair

[0x700003ade000] *warn* Transaction id is now 17

[0x700003ade000] *warn* Unexpected transaction id 30. Expected 17. Attempting repair

[0x700003ade000] *warn* Transaction id is now 17

[0x700003ade000] *warn* Unexpected transaction id 30. Expected 17. Attempting repair

[0x7000039d8000] *warn* Transaction id is now 17

[0x7000039d8000] *warn* Unexpected transaction id 30. Expected 17. Attempting repair

[0x7000039d8000] *warn* Transaction id is now 17

[0x7000039d8000] *warn* Unexpected transaction id 30. Expected 17. Attempting repair

[0x700003ade000] *warn* Transaction id is now 17

[0x700003ade000] *warn* Unexpected transaction id 30. Expected 17. Attempting repair

[0x700003ade000] *warn* Transaction id is now 17

[0x700003ade000] *warn* Unexpected transaction id 30. Expected 17. Attempting repair

[0x7000039d8000] *warn* Transaction id is now 17

[0x7000039d8000] *warn* Unexpected transaction id 30. Expected 17. Attempting repair

[0x7000039d8000] *warn* Transaction id is now 17

[0x7000039d8000] *warn* Unexpected transaction id 30. Expected 17. Attempting repair

[0x7000039d8000] *warn* Transaction id is now 17

[0x7000039d8000] *warn* Unexpected transaction id 30. Expected 17. Attempting repair

[0x7000039d8000] *warn* Transaction id is now 17

[0x7000039d8000] *warn* Unexpected transaction id 30. Expected 17. Attempting repair

[0x700003ade000] *warn* Transaction id is now 17

[0x700003ade000] *warn* Unexpected transaction id 30. Expected 17. Attempting repair

[0x700003ade000] *warn* Transaction i

2017-10-20 20:11:12 bird Crash [Open]

Cause: Assertion failed: (<BRCPQLConnection:0x7fd9ae411360 clientTruth {batch:1:1 txn:0}> locked for more than 1 minute, aborting...

2017-10-19 19:45:22 Kernel Panic [Open] [Details]

3rd Party Kernel Extensions: None

 

[Wuchtbrumme]

steht da

2017-10-19 19:45:22 Kernel Panic [Open] [Details]

dasselbe drin wie im ersten Post?

Es könnte auch ein Bug sein oder ein unentdeckbarer Hardwarefehler. Wenn Du kannst, lösche doch die Festplatte und starte von vorne. Übrigens gibt es keine Not, jetzt schon 10.13 einsetzen *zu müssen*.

 

[elwiedo]

OK. Aber zurück zu Sierra kann ich ja auch nicht mehr

 

[Wuchtbrumme]

warum?

 

[elwiedo]

Wenn ich per Internet wiederherstelle bekomme ich Yosemite. Und Sierra bekomme ich nicht im App Store

 

[JeepMatze]

Mittlerweile ist Sierra wieder bei Apple verfügbar:
http://www.macgadget.de/News/2017/10/20/Apple-macOS-Sierra-wieder-im-Mac-App-Store-erhältlich
Dort auf den "Direktaufruf" klicken - der Link geht direkt zu Apple.