High Sierra - MacBook stürzt alle 5min. ab

bombinho

Fuji
Registriert
27.06.13
Beiträge
37
Hallo zusammen,

ich habe mein MacBook Pro (2014) auf High Sierra upgedatet.

Leider stürzt seitdem das MacBook alle 5-10 Minuten ab und startet neu.
Alle Programme welche ich nutze sind auf dem neuesten Stand. Ich arbeite hauptsächlich mit Office und sonst nur mit den hauseigenen Apple Programmen.

Hat jemand ähnliche Erfahrungen oder Ideen was die Ursache und mögliche Lösungen sein könnten?

VG & danke
Philipp
 

Wuchtbrumme

Golden Noble
Registriert
03.05.10
Beiträge
21.417
Bitte lade Dir EtreCheck, führe es aus und kopiere das Ergebnis hier in eine Antwort.
 

bombinho

Fuji
Registriert
27.06.13
Beiträge
37
EtreCheck version: 3.4.6 (460)

Report generated 2017-10-22 17:02:06

Download EtreCheck from https://etrecheck.com

Runtime: 2:33

Performance: Excellent



Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Click the [Clean up] link to delete unused files.



Problem: Computer is restarting



Hardware Information:

MacBook Pro (Retina, 13-inch, Mid 2014)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro11,1

1 2,6 GHz Intel Core i5 (i5-4278U) CPU: 2-core

8 GB RAM Not upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Handoff/Airdrop2: supported

Wireless: en0: 802.11 a/b/g/n/ac

Battery: Health = Normal - Cycle count = 577

iCloud Quota: 42.21 GB available


Video Information:

Intel Iris - VRAM: 1536 MB

Color LCD 2560 x 1600


Disk Information:

APPLE SSD SD0128F disk0: (121,33 GB) (Solid State - TRIM: Yes)

[Show SMART report]

EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB

(disk0s2) <not mounted> [APFS Container]: 121.12 GB


USB Information:

USB30Bus

Apple Internal Memory Card Reader

SD Card Reader disk2: (64,29 GB)

JetDrive (disk2s1 - Journaled HFS+) /Volumes/JetDrive : 64.27 GB (15.93 GB free)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Virtual disks:

Macintosh HD (disk1s1 - APFS) / [Startup]: 121.12 GB (14.03 GB free) (Low!)

Physical disk: disk0s2 121.12 GB (14.03 GB free)

(disk1s2) <not mounted> [Preboot]: 121.12 GB

Physical disk: disk0s2 121.12 GB

(disk1s3) <not mounted> [Recovery]: 121.12 GB

Physical disk: disk0s2 121.12 GB

(disk1s4) /private/var/vm [VM]: 121.12 GB

Physical disk: disk0s2 121.12 GB



System Software:

macOS High Sierra 10.13 (17A405) - Time since boot: less than an hour


Gatekeeper:

Mac App Store and identified developers


Clean up:

/Library/LaunchAgents/com.epson.ecrp.launcher.plist

/Applications/Epson Software/Epson Utilities/Epson Customer Research Participation.app/Contents/MacOS/Ecrp Ecrp

Executable not found!

com.adobe.ARM.[...].plist

/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper

Executable not found!

~/Library/LaunchAgents/com.apple.MobileMeSyncClientAgent.plist

/System/Library/PrivateFrameworks/DotMacSyncManager.framework/Resources/mobilemesyncclient --sync --periodic

Executable not found!

~/Library/LaunchAgents/com.boxcryptor.osx.RednifAgent.plist

/Applications/Boxcryptor.app/Contents/Resources/RednifAgent

Executable not found!

~/Library/LaunchAgents/com.plexapp.mediaserver.plist

~/Library/Application Support/Plex/Plex Media Server.app/Contents/MacOS/Plex Media Server

Executable not found!

~/Library/LaunchAgents/de.metaquark.appfresh.plist

/Applications/AppFresh.app/Contents/Resources/AppFreshDaemon /Applications/AppFresh.app

Executable not found!

~/Library/LaunchAgents/org.virtualbox.vboxwebsrv.plist

/Applications/VirtualBox.app/Contents/MacOS/vboxwebsrv

Executable not found!

7 orphan files found. [Clean up]


QA2G25RMZ4.com.wunderkinder.wunderlist-helper - 15 SPAM notifications [Clean up]


Kernel Extensions:

/Applications/Boxcryptor.app

[not loaded] com.boxcryptor.BCFS.filesystems.bcfs (3.6.2 - SDK 10.5) [Lookup]



/Applications/Rowmote Helper.app

[not loaded] com.regularrateandrhythm.driver.RowmoteIREmu (1.0 - SDK 10.6) [Lookup]

[not loaded] com.regularrateandrhythm.driver.rowmoteIREmu (1.0 - SDK 10.5) [Lookup]



/Library/Application Support/AVGAntivirus/components/fileshield/signed

[loaded] com.avg.FileShield (3.0.0 - SDK 10.9) [Lookup]



/Library/Application Support/Hotspot Shield

[not loaded] com.anchorfree.tun (1.0.1) [Lookup]



/Library/Extensions

[not loaded] org.virtualbox.kext.VBoxDrv (4.2.6) [Lookup]

[not loaded] org.virtualbox.kext.VBoxNetAdp (4.2.6) [Lookup]

[not loaded] org.virtualbox.kext.VBoxNetFlt (4.2.6) [Lookup]

[not loaded] org.virtualbox.kext.VBoxUSB (4.2.6) [Lookup]



/System/Library/Extensions

[not loaded] com.elgato.driver.DontMatchAfaTech (1.1) [Lookup]

[not loaded] com.elgato.driver.DontMatchCinergy450 (1.1) [Lookup]

[not loaded] com.elgato.driver.DontMatchCinergyXS (1.1) [Lookup]

[not loaded] com.elgato.driver.DontMatchEmpia (1.1) [Lookup]

[not loaded] com.elgato.driver.DontMatchVoyager (1.1) [Lookup]



Startup Items:

VirtualBox: Path: /Library/StartupItems/VirtualBox

Startup items no longer function in OS X Yosemite or later


System Launch Agents:

[not loaded] 8 Apple tasks

[loaded] 177 Apple tasks

[running] 103 Apple tasks


System Launch Daemons:

[not loaded] 35 Apple tasks

[loaded] 183 Apple tasks

[running] 111 Apple tasks


Launch Agents:

[running] com.avg.update-agent.plist (AVG Technologies CZ, s.r.o. - installed 2017-09-08) [Lookup]

[loaded] com.avg.userinit.plist (Shell Script 59a6db8e - installed 2017-09-08) [Lookup]

[failed] com.epson.ecrp.launcher.plist (? 9f44d54 0 - installed 2011-06-22) [Lookup] - /Applications/Epson Software/Epson Utilities/Epson Customer Research Participation.app/Contents/MacOS/Ecrp: Executable not found!

[not loaded] com.oracle.java.Java-Updater.plist (? 0 ? - installed (null)) [Lookup]

[loaded] com.paragon.updater.plist (? af829e83 b41bc5ad - installed 2013-07-29) [Lookup]

[not loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2017-08-14) [Lookup]

[not loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2017-07-27) [Lookup]


Launch Daemons:

[loaded] com.anchorfree.ajaxserver.plist (AnchorFree Inc. - installed 2013-02-20) [Lookup]

[not loaded] com.apple.installer.cleanupinstaller.plist (? 1963bf56 0 - installed 2017-09-30)

[loaded] com.apple.installer.osmessagetracing.plist (Apple, Inc. - installed 2017-10-03)

[loaded] com.avg.init.plist (Shell Script d34ba41 - installed 2017-09-08) [Lookup]

[loaded] com.avg.uninstall.plist (Shell Script ced238bd - installed 2017-09-08) [Lookup]

[loaded] com.avg.update.plist (Shell Script 7a885bf0 - installed 2017-09-08) [Lookup]

[loaded] com.bombich.ccc.plist (? 41245744 3112ecd4 - installed 2011-03-04) [Lookup]

[loaded] com.boxcryptor.BCFS.KextLoaderHelper.plist (Benjamin Fleischer - installed 2016-07-10) [Lookup]

[loaded] com.boxcryptor.BCFS.Mounter.Helper.plist (Benjamin Fleischer - installed 2017-08-30) [Lookup]

[loaded] com.boxcryptor.osx.PrivilegedHelper.plist (Secomba GmbH - installed 2016-11-01) [Lookup]

[loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-10-13) [Lookup]

[loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e 266b7a9a - installed 2010-10-28) [Lookup]

[loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-04-09) [Lookup]

[not loaded] com.oracle.java.Helper-Tool.plist (? 0 ? - installed (null)) [Lookup]

[loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2017-07-27) [Lookup]

[not loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2017-08-14) [Lookup]

[loaded] com.transcend.TSRecoverHandlerHelp.plist (Transcend Information, Inc. - installed 2016-06-18) [Lookup]

[running] com.transcend.TSSleepHandlerHelp.plist (Transcend Information, Inc. - installed 2016-06-18) [Lookup]

[loaded] com.transcend.TSTRIMHandlerHelp.plist (Transcend Information, Inc. - installed 2016-06-18) [Lookup]


User Launch Agents:

[failed] com.adobe.ARM.[...].plist (? c8cc50de 0 - installed 2011-07-06) [Lookup] - /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper: Executable not found!

[loaded] com.apple.MobileMeSyncClientAgent.plist (? ? ? - installed 2011-03-21) - /System/Library/PrivateFrameworks/DotMacSyncManager.framework/Resources/mobilemesyncclient: Executable not found!

[loaded] com.apple.SafariBookmarksSyncer.plist (? ? ? - installed 2011-03-19)

[loaded] com.avg.home.userinit.plist (Shell Script ea2b952e - installed 2017-09-08) [Lookup]

[failed] com.boxcryptor.osx.RednifAgent.plist (? 417d805d 0 - installed 2016-11-01) [Lookup] - /Applications/Boxcryptor.app/Contents/Resources/RednifAgent: Executable not found!

[loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-13) [Lookup]

[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-28) [Lookup]

[failed] com.plexapp.mediaserver.plist (? 983125ea 0 - installed 2010-11-07) [Lookup] - ~/Library/Application Support/Plex/Plex Media Server.app/Contents/MacOS/Plex Media Server: Executable not found!

[running] com.spotify.webhelper.plist (Spotify - installed 2016-11-11) [Lookup]

[loaded] de.metaquark.appfresh.plist (? edfe3988 0 - installed 2012-08-14) [Lookup] - /Applications/AppFresh.app/Contents/Resources/AppFreshDaemon: Executable not found!

[not loaded] org.virtualbox.vboxwebsrv.plist (? e782d02b 0 - installed 2012-12-30) [Lookup] - /Applications/VirtualBox.app/Contents/MacOS/vboxwebsrv: Executable not found!


User Login Items:

Magnet Programm - Hidden

(/Applications/Magnet.app)

Dropbox Programm - Hidden

(/Applications/Dropbox.app)

DrCleaner Programm - Hidden

(/Applications/DrCleaner.app)

whatsappmacHelper SMLoginItem - Hidden (Apple, Inc. - installed 2017-03-25)

(/Applications/SopoChat for WhatsApp.app/Contents/Library/LoginItems/whatsappmacHelper.app)

WunderlistHelper SMLoginItem - Hidden (Apple, Inc. - installed 2017-06-23)

(/Applications/Wunderlist.app/Contents/Library/LoginItems/WunderlistHelper.app)

ATLoginItemHelper SMLoginItem - Hidden (Apple, Inc. - installed 2017-10-13)

(/Applications/DrCleaner.app/Contents/Library/LoginItems/ATLoginItemHelper.app)


Internet Plug-ins:

Flip4Mac WMV Plugin: 2.3.6.5 (installed 2010-11-23) [Lookup]

QuickTime Plugin: 7.7.3 (installed 2017-09-21)

NP_2020Player_IKEA: 5.0.7.0 (installed 2011-04-02) [Lookup]

AdobePDFViewer: 10.1.0 (installed 2011-06-18) [Lookup]

DivXBrowserPlugin: 2.0 (installed 2010-02-19) [Lookup]

SharePointBrowserPlugin: 14.4.9 (installed 2015-04-18) [Lookup]

Google Earth Web Plug-in: 5.2 (installed 2010-09-01) [Lookup]

Silverlight: 5.1.50901.0 (installed 2017-09-16) [Lookup]

iPhotoPhotocast: 7.0 (installed 2013-04-18)



User internet Plug-ins:

RealPlayer Plugin: Unknown



3rd Party Preference Panes:

None


Time Machine:

Skip System Files: NO

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 121.12 GB Disk used: 107.09 GB

Destinations:

Time Machine [Local]

Total size: 499.76 GB

Total number of backups: 17

Oldest backup: 10.07.16, 06:04

Last backup: 30.09.17, 11:52

Size of backup disk: Excellent

Backup size 499.76 GB > (Disk size 121.12 GB X 3)


Top Processes by CPU:

33% mdworker

7% kernel_task

6% WindowServer

2% Mail

1% mdworker


Top Processes by Memory:

946 MB kernel_task

201 MB Safari

176 MB Microsoft Word

174 MB com.apple.WebKit.WebContent

161 MB Dropbox


Top Processes by Network Use:

Input Output Process name

189 KB 45 KB Dropbox

47 KB 9 KB Mail

22 KB 7 KB cloudd

8 KB 16 KB apsd

18 KB 3 KB com.apple.geod


Top Processes by Energy Use:

33.00 mdworker

7.88 WindowServer

1.32 mds

0.90 distnoted


Virtual Memory Information:

2.61 GB Available RAM

206 MB Free RAM

5.39 GB Used RAM

2.41 GB Cached files

0 B Swap Used


Software installs (last 30 days):

Systemmonitor: 2.0 (installed 2017-09-26)

Outbank: 1.11.1 (installed 2017-09-26)

Notability: 2.7 (installed 2017-09-30)

Notability: 2.7.1 (installed 2017-09-30)

Pixelmator: 3.7 (installed 2017-10-06)

Microsoft AutoUpdate: (installed 2017-10-13)

Microsoft Outlook for Mac: (installed 2017-10-13)

Microsoft PowerPoint for Mac: (installed 2017-10-13)

Microsoft Excel for Mac: (installed 2017-10-13)

Microsoft OneNote for Mac: (installed 2017-10-13)

Microsoft Word for Mac: (installed 2017-10-13)

Systemmonitor: 2.1 (installed 2017-10-13)

Notability: 2.7.2 (installed 2017-10-13)

Dr. Cleaner: 3.3.1 (installed 2017-10-13)

Outbank: 1.12.0 (installed 2017-10-21)

R 3.4.2 for Mac OS X 10.11 or higher (El Capitan build): (installed 2017-10-21)



Install information may not be complete.


Diagnostics Events (last 3 days for minor events):

2017-10-22 16:58:07 Last shutdown cause: -62 - System unresponsive

2017-10-22 10:42:22 mediaanalysisd Crash [Open]

2017-10-22 10:31:41 RStudio.app Crash [Open]

Cause: *** Terminating app due to uncaught exception 'NSRangeException', reason: 'Cannot remove an observer <MainFrameController 0x600000163240> for the key path "runningApplications" from <NSWorkspace 0x6040000003c0> because it is not registered as an observer.'

terminating with uncaught exception of type NSException

abort() called

2017-10-21 14:53:07 systemsoundserverd Crash [Open]

2017-10-16 20:12:34 Kernel Panic [Open] [Details]

3rd Party Kernel Extensions:

com.avg.FileShield 3.0.0
 

ottomane

Golden Noble
Registriert
24.08.12
Beiträge
16.375
Zuerst muss AVG weg. Dieser und viele andere Virenscanner sind bekannt als Störenfriede. Zudem sind sie völlig überflüssig und verringern oft die Sicherheit des Systems.

Wichtig ist, dass das *sauber* deinstalliert wird. Das scheinst du leider bei vielen anderen Programmen nicht gemacht zu haben, wodurch das System beim Start lauter Leichen versucht zu laden. Das ist aber nicht wirklich schlimm.
 

Macbeatnik

Golden Noble
Registriert
05.01.04
Beiträge
34.206
Ich würde die Schadsoftware entfernen, dazu gehört avg, das ist zumindest für einen der Abstürze verantwortlich und dr.cleaner sowie mal schauen, warum du so viele Programmreste auf den Rechner hast und auch teilweise total veraltete Erweiterungen.
Interessant waren die Kernel panic Berichte zumindest 2 verschiedene, hier könnte man schauen, ob es immer der gleiche Fehler ist.
Ansonsten, von welchen System bist du auf high Sierra gewechselt?
 

Wuchtbrumme

Golden Noble
Registriert
03.05.10
Beiträge
21.417
2017-10-22 16:58:07 Last shutdown cause: -62 - System unresponsive

2017-10-22 10:42:22 mediaanalysisd Crash [Open]

2017-10-22 10:31:41 RStudio.app Crash [Open]

Cause: *** Terminating app due to uncaught exception 'NSRangeException', reason: 'Cannot remove an observer <MainFrameController 0x600000163240> for the key path "runningApplications" from <NSWorkspace 0x6040000003c0> because it is not registered as an observer.'

terminating with uncaught exception of type NSException

abort() called

2017-10-21 14:53:07 systemsoundserverd Crash [Open]

2017-10-16 20:12:34 Kernel Panic [Open] [Details]

3rd Party Kernel Extensions:

com.avg.FileShield 3.0.0
das ist alles nicht gut.

AVG kann ich nicht beurteilen, vielleicht schmeisst Du das probeweise runter. Dr. Cleaner ist hier auch nicht gerne gesehen, weil es eines dieser Cleaner-Tools sind, die einen im System herumwirtschaften lassen, aber mglws. keine Ahnung von dem haben, was sie dort tun.

Aber bei dem hier:
2017-10-16 20:12:34 Kernel Panic [Open] [Details]
solltest Du mal Open anklicken und den Text hier posten.
 

bombinho

Fuji
Registriert
27.06.13
Beiträge
37
das ist der Kernel Panic Eintrag:

Anonymous UUID: DDDC932A-CE04-E6F2-3EE3-9C6FF63DA6BA

Mon Oct 16 20:12:34 2017

*** Panic Report ***
panic(cpu 2 caller 0xffffff7fa089c71b): "UPSB: thunderbolt power on failed 0xffffffff\n"@/BuildRoot/Library/Caches/com.apple.xbs/Sources/IOPCIFamily/IOPCIFamily-320.1.1/IOPCIBridge.cpp:1297
Backtrace (CPU 2), Frame : Return Address
0xffffff9131563aa0 : 0xffffff802006d366
0xffffff9131563ae0 : 0xffffff8020198494
0xffffff9131563b20 : 0xffffff802018a429
0xffffff9131563ba0 : 0xffffff802001f190
0xffffff9131563bc0 : 0xffffff802006cd8c
0xffffff9131563cf0 : 0xffffff802006cafc
0xffffff9131563d50 : 0xffffff7fa089c71b
0xffffff9131563db0 : 0xffffff7fa089d25a
0xffffff9131563dd0 : 0xffffff7fa089b5bf
0xffffff9131563e20 : 0xffffff7fa08a5d0f
0xffffff9131563e40 : 0xffffff8020689c45
0xffffff9131563eb0 : 0xffffff80206899ea
0xffffff9131563ed0 : 0xffffff80200a6514
0xffffff9131563f40 : 0xffffff80200a6015
0xffffff9131563fa0 : 0xffffff802001c4f7
Kernel Extensions in backtrace:
com.apple.iokit.IOPCIFamily(2.9)[DF1517A2-32C4-328E-9890-03E6C546604A]@0xffffff7fa0894000->0xffffff7fa08c8fff

BSD process name corresponding to current thread: kernel_task

Mac OS version:
17A405

Kernel version:
Darwin Kernel Version 17.0.0: Thu Aug 24 21:48:19 PDT 2017; root:xnu-4570.1.46~2/RELEASE_X86_64
Kernel UUID: B84FDEFC-9081-35CE-8C51-25A9583AACDE
Kernel slide: 0x000000001fe00000
Kernel text base: 0xffffff8020000000
__HIB text base: 0xffffff801ff00000
System model name: MacBookPro11,1 (Mac-189A3D4F975D5FFC)

System uptime in nanoseconds: 12430348337268
last loaded kext at 12426213864099: com.apple.driver.usb.cdc 5.0.0 (addr 0xffffff7fa58e1000, size 28672)
last unloaded kext at 9403104224990: com.apple.driver.usb.cdc 5.0.0 (addr 0xffffff7fa58e1000, size 28672)
loaded kexts:
com.avg.FileShield 3.0.0
com.apple.driver.AppleUSBCardReader 439
com.apple.filesystems.smbfs 3.2
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AGPM 110.23.24
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.ApplePlatformEnabler 2.7.0d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleHDA 280.12
com.apple.driver.AppleUpstreamUserClient 3.6.4
com.apple.driver.AppleGraphicsDevicePolicy 3.16.19
com.apple.AGDCPluginDisplayMetrics 3.16.19
com.apple.driver.AppleHV 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.IOBluetoothSerialManager 6.0.0f7
com.apple.driver.eficheck 1
com.apple.driver.AppleIntelHD5000Graphics 10.2.8
com.apple.driver.pmtelemetry 1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelFramebufferAzul 10.2.8
com.apple.driver.AppleLPC 3.1
com.apple.driver.AppleCameraInterface 6.01.2
com.apple.driver.AppleThunderboltIP 3.1.0
com.apple.driver.AppleSMCLMU 211
com.apple.driver.AppleOSXWatchdog 1
com.apple.AVEBridge 1.0.0
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleBacklight 170.10.1
com.apple.driver.AppleMCCSControl 1.5.3
com.apple.driver.AppleUSBTCKeyboard 254
com.apple.driver.AppleUSBTCButtons 254
com.apple.filesystems.apfs 748.1.47
com.apple.filesystems.hfs.kext 407.1.3
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.BootCache 40
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.driver.AppleAHCIPort 329
com.apple.driver.AirPort.BrcmNIC 1200.25.1a1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 6.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 6.1
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 183
com.apple.security.TMSafetyNet 8
com.apple.security.quarantine 3
com.apple.IOBufferCopyEngineTest 1
com.apple.driver.usb.cdc 5.0.0
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 280.12
com.apple.kext.OSvKernDSPLib 526
com.apple.driver.AppleGraphicsControl 3.16.19
com.apple.iokit.IOTimeSyncFamily 600.15
com.apple.driver.AppleSSE 1.0
com.apple.driver.AppleHDAController 280.12
com.apple.iokit.IOHDAFamily 280.12
com.apple.iokit.IOAudioFamily 206.5
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOAcceleratorFamily2 373
com.apple.iokit.IOSurface 209
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d8
com.apple.iokit.IOSerialFamily 11
com.apple.AppleGPUWrangler 3.16.19
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.AppleGraphicsDeviceControl 3.16.19
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 517.17
com.apple.driver.AppleSMBusController 1.0.18d1
com.apple.iokit.IOGraphicsFamily 517.17
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 6.0.0f7
com.apple.iokit.IOBluetoothHostControllerUSBTransport 6.0.0f7
com.apple.iokit.IOBluetoothHostControllerTransport 6.0.0f7
com.apple.iokit.IOBluetoothFamily 6.0.0f7
com.apple.driver.AppleUSBMultitouch 261
com.apple.driver.usb.IOUSBHostHIDDevice 1.2
com.apple.driver.usb.networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2
com.apple.driver.usb.AppleUSBHub 1.2
com.apple.driver.AppleEffaceableStorage 1.0
com.apple.filesystems.hfs.encodings.kext 1
com.apple.iokit.IOAHCIBlockStorage 301.1.2
com.apple.iokit.IOAHCIFamily 288
com.apple.driver.AppleThunderboltDPInAdapter 5.0.2
com.apple.driver.AppleThunderboltDPAdapterFamily 5.0.2
com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.3
com.apple.driver.AppleThunderboltNHI 4.5.6
com.apple.iokit.IOThunderboltFamily 6.5.8
com.apple.iokit.IO80211Family 1200.12.2
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.3
com.apple.driver.corecapture 1.0.4
com.apple.driver.usb.AppleUSBXHCIPCI 1.2
com.apple.driver.usb.AppleUSBXHCI 1.2
com.apple.driver.usb.AppleUSBHostPacketFilter 1.0
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.driver.AppleUSBHostMergeProperties 1.2
com.apple.driver.AppleEFINVRAM 2.1
com.apple.driver.AppleEFIRuntime 2.1
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.iokit.IOBufferCopyEngineFamily 1
com.apple.driver.DiskImages 480.1.2
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleUSBTDM 439
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.iokit.IOUSBMassStorageDriver 140
com.apple.iokit.IOSCSIBlockCommandsDevice 404
com.apple.iokit.IOSCSIArchitectureModelFamily 404
com.apple.iokit.IOStorageFamily 2.1
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.KernelRelayHost 1
com.apple.iokit.IOUSBHostFamily 1.2
com.apple.driver.usb.AppleUSBCommon 1.0
com.apple.driver.AppleBusPowerController 1.0
com.apple.driver.AppleSEPManager 1.0.1
com.apple.driver.IOSlaveProcessor 1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 6.1
com.apple.driver.AppleSMCRTC 1.0
com.apple.driver.AppleSMC 3.1.9
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.Libm 1
com.apple.kec.corecrypto 1.0

EOF
 

bombinho

Fuji
Registriert
27.06.13
Beiträge
37
Ich bin von Sierra gewechselt.
AVG und Dr. Cleaner habe ich nun einmal entfernt.

Die anderen Programmreste von Hand entfernen?

Soll ich nach Deinstallation der besagten Programme, EtreCheck nochmals laufen lassen?

Danke!!
 

Wuchtbrumme

Golden Noble
Registriert
03.05.10
Beiträge
21.417
Could you please check the status of your IOThunderbolt.kext? To do this, open "About this Mac", open "
system report", go to "Software" and finally "Extensions". It now loads every registered KEXT and you should see something like "Obtained from". Select the IOThunderbolt.kext now, check the last column. If there is "Apple", everything's great, if not, something's definetely wrong.
 

bombinho

Fuji
Registriert
27.06.13
Beiträge
37
Nichts über Thunderbolt angeschlossen!

Is this the right entry you mean? It is Apple!

IOThunderboltFamily:



Version: 6.5.8

Zuletzt geändert: 15.07.17, 23:19

Paket-ID: com.apple.iokit.IOThunderboltFamily

Geladen: Ja

Erhalten von: Apple

Art: Intel

Architekturen: x86_64

64-Bit (Intel): Ja

Ort: /System/Library/Extensions/IOThunderboltFamily.kext

Kext-Version: 6.5.8

Lade-Adresse: 18446743521843200000

Ladbar: Ja

Abhängigkeiten: Erfüllt

Signiert von: Software Signing, Apple Code Signing Certification Authority, Apple Root CA
 

Macbeatnik

Golden Noble
Registriert
05.01.04
Beiträge
34.206
Poste bitte noch einen Kernel Bericht und eventuell auch noch einen neuen etrecheck.
 

bombinho

Fuji
Registriert
27.06.13
Beiträge
37
Hier der aktualisierte EtreCheck. Mit Kernel Bericht meinst du nochmal die Details aus dem Kernel Panic Eintrag aus EtreCheck?

Seit der Deinstallation von AVG, kein Absturz mehr. Aber ich freue mich mal noch nicht zu früh ;)


EtreCheck version: 3.4.6 (460)

Report generated 2017-10-22 17:37:21

Download EtreCheck from https://etrecheck.com

Runtime: 2:16

Performance: Excellent



Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Click the [Clean up] link to delete unused files.



Problem: Computer is restarting



Hardware Information:

MacBook Pro (Retina, 13-inch, Mid 2014)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro11,1

1 2,6 GHz Intel Core i5 (i5-4278U) CPU: 2-core

8 GB RAM Not upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Handoff/Airdrop2: supported

Wireless: en0: 802.11 a/b/g/n/ac

Battery: Health = Normal - Cycle count = 577

iCloud Quota: 42.21 GB available


Video Information:

Intel Iris - VRAM: 1536 MB

Color LCD 2560 x 1600


Disk Information:

APPLE SSD SD0128F disk0: (121,33 GB) (Solid State - TRIM: Yes)

[Show SMART report]

EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB

(disk0s2) <not mounted> [APFS Container]: 121.12 GB


USB Information:

USB30Bus

Apple Internal Memory Card Reader

SD Card Reader disk2: (64,29 GB)

JetDrive (disk2s1 - Journaled HFS+) /Volumes/JetDrive : 64.27 GB (15.93 GB free)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Virtual disks:

Macintosh HD (disk1s1 - APFS) / [Startup]: 121.12 GB (12.77 GB free) (Low!)

Physical disk: disk0s2 121.12 GB (12.77 GB free)

(disk1s2) <not mounted> [Preboot]: 121.12 GB

Physical disk: disk0s2 121.12 GB

(disk1s3) <not mounted> [Recovery]: 121.12 GB

Physical disk: disk0s2 121.12 GB

(disk1s4) /private/var/vm [VM]: 121.12 GB

Physical disk: disk0s2 121.12 GB



System Software:

macOS High Sierra 10.13 (17A405) - Time since boot: less than an hour


Gatekeeper:

Mac App Store and identified developers


Clean up:

/Library/LaunchAgents/com.epson.ecrp.launcher.plist

/Applications/Epson Software/Epson Utilities/Epson Customer Research Participation.app/Contents/MacOS/Ecrp Ecrp

Executable not found!

com.adobe.ARM.[...].plist

/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper

Executable not found!

~/Library/LaunchAgents/com.apple.MobileMeSyncClientAgent.plist

/System/Library/PrivateFrameworks/DotMacSyncManager.framework/Resources/mobilemesyncclient --sync --periodic

Executable not found!

~/Library/LaunchAgents/com.boxcryptor.osx.RednifAgent.plist

/Applications/Boxcryptor.app/Contents/Resources/RednifAgent

Executable not found!

~/Library/LaunchAgents/com.plexapp.mediaserver.plist

~/Library/Application Support/Plex/Plex Media Server.app/Contents/MacOS/Plex Media Server

Executable not found!

~/Library/LaunchAgents/de.metaquark.appfresh.plist

/Applications/AppFresh.app/Contents/Resources/AppFreshDaemon /Applications/AppFresh.app

Executable not found!

~/Library/LaunchAgents/org.virtualbox.vboxwebsrv.plist

/Applications/VirtualBox.app/Contents/MacOS/vboxwebsrv

Executable not found!

7 orphan files found. [Clean up]


QA2G25RMZ4.com.wunderkinder.wunderlist-helper - 15 SPAM notifications [Clean up]


Kernel Extensions:

/Applications/Boxcryptor.app

[not loaded] com.boxcryptor.BCFS.filesystems.bcfs (3.6.2 - SDK 10.5) [Lookup]



/Applications/Rowmote Helper.app

[not loaded] com.regularrateandrhythm.driver.RowmoteIREmu (1.0 - SDK 10.6) [Lookup]

[not loaded] com.regularrateandrhythm.driver.rowmoteIREmu (1.0 - SDK 10.5) [Lookup]



/Library/Application Support/Hotspot Shield

[not loaded] com.anchorfree.tun (1.0.1) [Lookup]



/Library/Extensions

[not loaded] org.virtualbox.kext.VBoxDrv (4.2.6) [Lookup]

[not loaded] org.virtualbox.kext.VBoxNetAdp (4.2.6) [Lookup]

[not loaded] org.virtualbox.kext.VBoxNetFlt (4.2.6) [Lookup]

[not loaded] org.virtualbox.kext.VBoxUSB (4.2.6) [Lookup]



/System/Library/Extensions

[not loaded] com.elgato.driver.DontMatchAfaTech (1.1) [Lookup]

[not loaded] com.elgato.driver.DontMatchCinergy450 (1.1) [Lookup]

[not loaded] com.elgato.driver.DontMatchCinergyXS (1.1) [Lookup]

[not loaded] com.elgato.driver.DontMatchEmpia (1.1) [Lookup]

[not loaded] com.elgato.driver.DontMatchVoyager (1.1) [Lookup]



System Launch Agents:

[not loaded] 8 Apple tasks

[loaded] 171 Apple tasks

[running] 109 Apple tasks


System Launch Daemons:

[not loaded] 36 Apple tasks

[loaded] 184 Apple tasks

[running] 109 Apple tasks


Launch Agents:

[failed] com.epson.ecrp.launcher.plist (? 9f44d54 0 - installed 2011-06-22) [Lookup] - /Applications/Epson Software/Epson Utilities/Epson Customer Research Participation.app/Contents/MacOS/Ecrp: Executable not found!

[not loaded] com.oracle.java.Java-Updater.plist (? 0 ? - installed (null)) [Lookup]

[loaded] com.paragon.updater.plist (? af829e83 b41bc5ad - installed 2013-07-29) [Lookup]

[not loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2017-08-14) [Lookup]

[not loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2017-07-27) [Lookup]


Launch Daemons:

[loaded] com.anchorfree.ajaxserver.plist (AnchorFree Inc. - installed 2013-02-20) [Lookup]

[not loaded] com.apple.installer.cleanupinstaller.plist (? 1963bf56 0 - installed 2017-09-30)

[loaded] com.apple.installer.osmessagetracing.plist (Apple, Inc. - installed 2017-10-03)

[loaded] com.bombich.ccc.plist (? 41245744 3112ecd4 - installed 2011-03-04) [Lookup]

[loaded] com.boxcryptor.BCFS.KextLoaderHelper.plist (Benjamin Fleischer - installed 2016-07-10) [Lookup]

[loaded] com.boxcryptor.BCFS.Mounter.Helper.plist (Benjamin Fleischer - installed 2017-08-30) [Lookup]

[loaded] com.boxcryptor.osx.PrivilegedHelper.plist (Secomba GmbH - installed 2016-11-01) [Lookup]

[loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-10-13) [Lookup]

[loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e 266b7a9a - installed 2010-10-28) [Lookup]

[loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-04-09) [Lookup]

[not loaded] com.oracle.java.Helper-Tool.plist (? 0 ? - installed (null)) [Lookup]

[loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2017-07-27) [Lookup]

[not loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2017-08-14) [Lookup]

[loaded] com.transcend.TSRecoverHandlerHelp.plist (Transcend Information, Inc. - installed 2016-06-18) [Lookup]

[running] com.transcend.TSSleepHandlerHelp.plist (Transcend Information, Inc. - installed 2016-06-18) [Lookup]

[loaded] com.transcend.TSTRIMHandlerHelp.plist (Transcend Information, Inc. - installed 2016-06-18) [Lookup]


User Launch Agents:

[failed] com.adobe.ARM.[...].plist (? c8cc50de 0 - installed 2011-07-06) [Lookup] - /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper: Executable not found!

[loaded] com.apple.MobileMeSyncClientAgent.plist (? ? ? - installed 2011-03-21) - /System/Library/PrivateFrameworks/DotMacSyncManager.framework/Resources/mobilemesyncclient: Executable not found!

[loaded] com.apple.SafariBookmarksSyncer.plist (? ? ? - installed 2011-03-19)

[failed] com.boxcryptor.osx.RednifAgent.plist (? 417d805d 0 - installed 2016-11-01) [Lookup] - /Applications/Boxcryptor.app/Contents/Resources/RednifAgent: Executable not found!

[loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-13) [Lookup]

[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-28) [Lookup]

[failed] com.plexapp.mediaserver.plist (? 983125ea 0 - installed 2010-11-07) [Lookup] - ~/Library/Application Support/Plex/Plex Media Server.app/Contents/MacOS/Plex Media Server: Executable not found!

[running] com.spotify.webhelper.plist (Spotify - installed 2016-11-11) [Lookup]

[loaded] de.metaquark.appfresh.plist (? edfe3988 0 - installed 2012-08-14) [Lookup] - /Applications/AppFresh.app/Contents/Resources/AppFreshDaemon: Executable not found!

[not loaded] org.virtualbox.vboxwebsrv.plist (? e782d02b 0 - installed 2012-12-30) [Lookup] - /Applications/VirtualBox.app/Contents/MacOS/vboxwebsrv: Executable not found!


User Login Items:

Magnet Programm - Hidden

(/Applications/Magnet.app)

Dropbox Programm - Hidden

(/Applications/Dropbox.app)

whatsappmacHelper SMLoginItem - Hidden (Apple, Inc. - installed 2017-03-25)

(/Applications/SopoChat for WhatsApp.app/Contents/Library/LoginItems/whatsappmacHelper.app)

WunderlistHelper SMLoginItem - Hidden (Apple, Inc. - installed 2017-06-23)

(/Applications/Wunderlist.app/Contents/Library/LoginItems/WunderlistHelper.app)


Internet Plug-ins:

Flip4Mac WMV Plugin: 2.3.6.5 (installed 2010-11-23) [Lookup]

QuickTime Plugin: 7.7.3 (installed 2017-09-21)

NP_2020Player_IKEA: 5.0.7.0 (installed 2011-04-02) [Lookup]

AdobePDFViewer: 10.1.0 (installed 2011-06-18) [Lookup]

DivXBrowserPlugin: 2.0 (installed 2010-02-19) [Lookup]

SharePointBrowserPlugin: 14.4.9 (installed 2015-04-18) [Lookup]

Google Earth Web Plug-in: 5.2 (installed 2010-09-01) [Lookup]

Silverlight: 5.1.50901.0 (installed 2017-09-16) [Lookup]

iPhotoPhotocast: 7.0 (installed 2013-04-18)



User internet Plug-ins:

RealPlayer Plugin: Unknown



3rd Party Preference Panes:

None


Time Machine:

Skip System Files: NO

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 121.12 GB Disk used: 108.36 GB

Destinations:

Time Machine [Local]

Total size: 499.76 GB

Total number of backups: 17

Oldest backup: 10.07.16, 06:04

Last backup: 30.09.17, 11:52

Size of backup disk: Excellent

Backup size 499.76 GB > (Disk size 121.12 GB X 3)


Top Processes by CPU:

7% WindowServer

6% mdworker

6% mdworker

2% kernel_task

1% mds


Top Processes by Memory:

888 MB kernel_task

480 MB com.apple.WebKit.WebContent

234 MB Safari

168 MB WindowServer

163 MB Finder


Top Processes by Network Use:

Input Output Process name

227 KB 218 KB Dropbox

160 KB 41 KB Mail

177 KB 24 KB com.apple.WebKit.Networking

47 KB 19 KB mDNSResponder

9 KB 19 KB apsd


Top Processes by Energy Use:

8.78 WindowServer

0.72 nsurlstoraged

0.32 Dropbox

0.08 distnoted


Virtual Memory Information:

2.25 GB Available RAM

90 MB Free RAM

5.75 GB Used RAM

2.16 GB Cached files

106 MB Swap Used


Software installs (last 30 days):

Systemmonitor: 2.0 (installed 2017-09-26)

Outbank: 1.11.1 (installed 2017-09-26)

Notability: 2.7 (installed 2017-09-30)

Notability: 2.7.1 (installed 2017-09-30)

Pixelmator: 3.7 (installed 2017-10-06)

Microsoft AutoUpdate: (installed 2017-10-13)

Microsoft Outlook for Mac: (installed 2017-10-13)

Microsoft PowerPoint for Mac: (installed 2017-10-13)

Microsoft Excel for Mac: (installed 2017-10-13)

Microsoft OneNote for Mac: (installed 2017-10-13)

Microsoft Word for Mac: (installed 2017-10-13)

Systemmonitor: 2.1 (installed 2017-10-13)

Notability: 2.7.2 (installed 2017-10-13)

Dr. Cleaner: 3.3.1 (installed 2017-10-13)

Outbank: 1.12.0 (installed 2017-10-21)

R 3.4.2 for Mac OS X 10.11 or higher (El Capitan build): (installed 2017-10-21)



Install information may not be complete.


Diagnostics Events (last 3 days for minor events):

2017-10-22 17:33:34 Outbank.app Crash [Open]

Cause: abort() called

*** error for object 0x60400043c920: pointer being freed was not allocated

2017-10-22 16:58:08 Last shutdown cause: -62 - System unresponsive

2017-10-22 10:42:22 mediaanalysisd Crash [Open]

2017-10-22 10:31:41 RStudio.app Crash [Open]

Cause: *** Terminating app due to uncaught exception 'NSRangeException', reason: 'Cannot remove an observer <MainFrameController 0x600000163240> for the key path "runningApplications" from <NSWorkspace 0x6040000003c0> because it is not registered as an observer.'

terminating with uncaught exception of type NSException

abort() called

2017-10-21 14:53:07 systemsoundserverd Crash [Open]

2017-10-16 20:12:34 Kernel Panic [Open] [Details]

3rd Party Kernel Extensions:

com.avg.FileShield 3.0.0
 

dg2rbf

Blutapfel
Registriert
07.03.10
Beiträge
2.606
Hi,
von AVG, ist noch ein Rest in deinem System vorhanden, "com.avg.FileShield 3.0.0" , diesen auch noch Entfernen.

Franz
 

bombinho

Fuji
Registriert
27.06.13
Beiträge
37
Hi,
von AVG, ist noch ein Rest in deinem System vorhanden, "com.avg.FileShield 3.0.0" , diesen auch noch Entfernen.

Franz

Wie kann ich das finden? (Finder Suche habe ich versucht)
Oder steht das nur noch drin, weil es der Grund des Kernel Panic am 16.10. war?
 

bombinho

Fuji
Registriert
27.06.13
Beiträge
37
Nein...leider tritt das Problem seit heute wieder auf.

Aber mit einer anderen Fehlermeldung!
2017-11-01 10:26:03 Last shutdown cause: -128 - Unknown
Es war aber auch schon diese:
Last shutdown cause: 3 - Hard shutdown

Habt ihr eine Idee wie ich weiter analysieren könnte?
 

Butterfinger

Kaiser Alexander
Registriert
28.04.15
Beiträge
3.933
Wie kann ich das finden? (Finder Suche habe ich versucht)
Ich kann EasyFind empfehlen um die von @ottomane und @Macbeatnik erwähnten Reste zu entfernen https://itunes.apple.com/de/app/easyfind/id411673888?mt=12 . Das Programm findet alles (such mal nach AVG). Trotzdem nicht einfach alles löschen, was den Namen der gesuchten Datei trägt, sondern bitte gegenprüfen. In seltenen Fällen, heissen Systemdateien mal ähnlich.

Hast du jetzt das aktuellste HighSierra Update drauf, siehe https://www.apfeltalk.de/community/...hos-4-1-und-tvos-11-1-veroeffentlicht.521699/

Noch eine Frage. Hast du deine SSD mal getauscht oder warum tauchen bei dir so viele Transcend Sachen auf?

Nutz du noch den Carbon Copy Cleaner? Ich würde auch mal aufräumen ;) . Nutzt du Virtual Box, Boxencrypter usw.?
 
Zuletzt bearbeitet:

marcozingel

deaktivierter Benutzer
Registriert
07.12.05
Beiträge
9.960
Nein...leider tritt das Problem seit heute wieder auf.

Aber mit einer anderen Fehlermeldung!
2017-11-01 10:26:03 Last shutdown cause: -128 - Unknown
Es war aber auch schon diese:
Last shutdown cause: 3 - Hard shutdown

Habt ihr eine Idee wie ich weiter analysieren könnte?

Keine Ahnung aber diese Meldung habe ich unter macOS Sierra 10.12.6 bei vielen (14) angeschlossenen USB Geräten und schwacher Stromversorgung am USB Hub.